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Old 18-05-2005, 12:29
Boo Pires
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A few weeks ago I bought something online from the USA.It was sent by FedEx. It cost $369 plus $61 postage.

It arrived, no problems. My credit card company have charged me 231.46 and the bill has been paid.

Today I got an invoice from FedEx for 45.49 but I have no idea why.

What does it mean and do I have to pay it?

TIA to anyone who can explain to me what this bill is all about.
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Old 18-05-2005, 12:32
PamelaL
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Originally Posted by Boo Pires
A few weeks ago I bought something online from the USA.It was sent by FedEx. It cost $369 plus $61 postage.

It arrived, no problems. My credit card company have charged me 231.46 and the bill has been paid.

Today I got an invoice from FedEx for 45.49 but I have no idea why.

What does it mean and do I have to pay it?

TIA to anyone who can explain to me what this bill is all about.

Might be the import duty charge. Same thing happened to us.
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Old 18-05-2005, 12:39
Boo Pires
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What's an import duty charge Pamela?
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Old 18-05-2005, 12:43
PamelaL
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Originally Posted by Boo Pires
What's an import duty charge Pamela?

Customs charge you for importing goods. Fed-Ex most likely has covered the cost of this and is now asking for payment. Give them a call and ask them.
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Old 18-05-2005, 12:51
NatsD
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Import duty is the equivalent of the VAT that would have been charged if you had bought the item in this country. I bought something which was delivered via FedEx from the USA and had the same thing.

231.46 x 17.5% = 40.50. Maybe the 45.49 includes and admin cost for them sorting out the duty? I'd contact them to find out.
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Old 18-05-2005, 12:58
Boo Pires
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I gave them a call.

I had NO IDEA that if I bought something from outside of Europe I had to pay VAT

The VAT is 40.99 and the admin fee is 4.50

They were very nice on the phone and explained to me all the various things I would have to pay tax on.

It was a bit of a shocker getting the bill this morning

Thanks for your help everyone.

I'm off for a little cry now
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Old 18-05-2005, 13:09
NatsD
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Glad you got it sorted!

A lot of people are unaware of this which is why the likes of the Beckhams and Colleen (Wayne Rooney's missus) got caught by customs bringing back clothing/jewellery from the States.
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Old 18-05-2005, 13:17
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I think Amazon US get around this because when I order from them the sticker says Germany is the originating country.
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Old 18-05-2005, 13:30
NatsD
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Originally Posted by cifpower
I think Amazon US get around this because when I order from them the sticker says Germany is the originating country.
That's cheeky of them! Maybe you order it through Amazon in the US and they get is supplied by Amazon in the EU so it's a self supply for Amazon and saves you the import duty.
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Old 18-05-2005, 13:32
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Originally Posted by NatsD
That's cheeky of them! Maybe you order it through Amazon in the US and they get is supplied by Amazon in the EU so it's a self supply for Amazon and saves you the import duty.
Yup. It comes from Frankfurt I think. When I order from PlayUSA I always have to pay a bloody customs charge.
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Old 18-05-2005, 13:50
Boo Pires
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The woman I spoke to on the phone at FedEx said you don't pay VAT on books and printed matter (magazines and so on)

But you do for computer games, dvds, software, clothes, jewellery or anything consisdered a luxury item.
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Old 18-05-2005, 13:52
Boo Pires
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I also asked her about buying from ebay and she said most sellers were getting around the VAT charge by claiming it is a gift being sent.
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Old 18-05-2005, 14:14
me@home
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Originally Posted by Boo Pires
I also asked her about buying from ebay and she said most sellers were getting around the VAT charge by claiming it is a gift being sent.
That only works if they declare the value of the goods as under 18 or something like that. Customs randomly checks things though and will open packages and assess the value of it themselves. I've had several packages opened by them and then closed up again. I've had some opened and then they levied a charge on the goods. I've had some packages that never even went through customs and were worth over 100. I've also had charges reversed by customs after I was able to prove the true value of an item or prove that they made a mistake in calculating their fees. You'll know if it went through customs by the Mt. Pleasant stamp on the package. If they've opened the package they put a sticker on it saying so.

Most websites will say in their shipping sections that you may incur customs fees for the country that you live in in addition to whatever fees that they've charged for postage..
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Old 18-05-2005, 14:40
Boo Pires
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Just had a look at the packaging and it's clearly labelled on the box the item cost $369.

I went back to the website and they don't mention VAT or anything like that. I guess they assumed I should know I have to pay it.

I'll put it down to experience now, If I ever buy anything from the US again I'll remember to add on 17.5 % to the total cost.

You live and learn....
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Old 18-05-2005, 14:57
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I think its a case of "buyer beware". Most of the US has never heard of VAT so they probably wouldn;t put it on their websites
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Old 18-05-2005, 15:26
me@home
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Originally Posted by occasional post
I think its a case of "buyer beware". Most of the US has never heard of VAT so they probably wouldn;t put it on their websites
No. They may not mention VAT but they do mention customs and excise though or duty.
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Old 18-05-2005, 15:31
chas smash
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I work for a company that manufactures and sells sauces to large market street stores.We were sent a sample of a product from the states that we didnt order.One week later we received a bill from fed ex for the duty.
I telephoned them and was told that it was vat & duty. I argued and recived a credit, try that.You can phone on 0845 602 5800
or email at invhelp@fedex.com
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Old 18-05-2005, 16:00
Nope!
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We got conned like this by UPS. We ordered some clothing from the US costing $150, and also paid the postage. Then couple of days before it was delivered there was a letter informing us we had to pay an extra 70.

When the parcel was delivered the delivery man said he had to deliver a piece of jewlerry to a women round the corner, cost her husband $300, he said she will have to pay UPS 700, more than the jewlerry!
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Old 18-05-2005, 16:09
NatsD
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Originally Posted by chas smash
I work for a company that manufactures and sells sauces to large market street stores.We were sent a sample of a product from the states that we didnt order.One week later we received a bill from fed ex for the duty.
I telephoned them and was told that it was vat & duty. I argued and recived a credit, try that.You can phone on 0845 602 5800
or email at invhelp@fedex.com
There is no VAT on trade samples. Won't work if Customs think you're trying to gte around the system by saying something is a sample and they will monitor it.
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Old 18-05-2005, 16:10
NatsD
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Originally Posted by Nope!
We got conned like this by UPS. We ordered some clothing from the US costing $150, and also paid the postage. Then couple of days before it was delivered there was a letter informing us we had to pay an extra 70.

When the parcel was delivered the delivery man said he had to deliver a piece of jewlerry to a women round the corner, cost her husband $300, he said she will have to pay UPS 700, more than the jewlerry!
FedEx may charge a small admin fee but the money is going to our goverment as Excise Duty, not to FedEx themselves.
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Old 18-05-2005, 17:38
BexTech
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It's not just the UK/EU who slap on import duty and then VAT, it happens throughout the world.

Try and buy items under 18, that is your personal limit.

This has been like this for years, and it surprises me people are still caught out.

The royal mail charge for paying the import duty for you, and then you have to pay the postman for this.
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Old 18-05-2005, 18:51
engaged
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Originally Posted by Boo Pires
You live and learn....
Here's a link to HM Revenue & Customs Q&A on internet shopping;

Linky!
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Old 07-06-2005, 20:54
tierneyman
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Ok here is how it works,and yes i work for fedex.Fedex pay any duties and taxes that are charged on any duitable item to customs,they then invoice the sender of the goods or the recipient to reclaim that money.They do this so it speeds up the shipment process(2 days from the states)and also so that the couriers are not collecting large amounts of cash and carrying it around with them all day. Your package might not get physically checked by customs but every shipment is manifested and sent to various customs agencies around the world depending on where your package is going.They know what they are looking for,they pick packages at random but also any that look a bit doddgy,ie a low value,vague description.
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Old 08-06-2005, 00:05
brundles
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Originally Posted by chas smash
I work for a company that manufactures and sells sauces to large market street stores.We were sent a sample of a product from the states that we didnt order.One week later we received a bill from fed ex for the duty.
I telephoned them and was told that it was vat & duty. I argued and recived a credit, try that.You can phone on 0845 602 5800
or email at invhelp@fedex.com
That surprises me - given that FedEx are paying that cost and it's not one they control. All they're doing is transporting a package from A to B - they don't know (or care) if/who/why/why not something was ordered.

Personally I'd suggest taking it up with the company that sent the item out in the first place.
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Old 08-06-2005, 09:49
Bigjakeblues
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Is it true that you may pay VAT,customs duty and a P.O. fee to the postman ?
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