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Old 18-04-2002, 13:55
karl
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Join Date: Nov 2000
Location: coventry
Posts: 50

i cannot find out how much talk time i have left on my orange contract phone, when i dial 150 and try too check im told this service is not available. Ive phoned orange customer services and they say its a nation wide problem and would not be working for a few weeks at least maybe even months! Can anyone tell me if they are having the same problem.
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Old 18-04-2002, 19:39
dodgygeeza
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Join Date: Jun 2001
Location: Manchester
Posts: 6,151
Either I know much less about mobiles than I think I do, or you are getting confused between contract and pay as you go. I thought the whole point of a contract was that you had no limits on how many calls you can make and just pay monthly/quarterly for the ones you do make?

Or maybe you mean talktime as in included free minutes, but I didn't think you can check how many free minutes you have left either.

God I'm confused now
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Old 18-04-2002, 22:21
kwilliams
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Join Date: Apr 2000
Location: Cardiff, UK
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Karl

My wife who has a contract mobile had the same trouble for about 10 days but it is now working correctly.Don't know about pay as you go.
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Old 19-04-2002, 10:11
kev
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Join Date: Mar 2000
Location: South Notts (Waltham TV TX)
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I'm on Orange and rang c.s. up trying to find out my remaining talktime (hadn't been updated for the two weeks it was unavlible) and the rep said that it can't cope with the amount of customers on Orange and it might be disontinued soon.

He recommended resetting your call registeres every month!
What about WAP and Cross Network?
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Old 19-04-2002, 10:13
kev
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Join Date: Mar 2000
Location: South Notts (Waltham TV TX)
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Working in Nottigham at the mo, but still not been updated since april 6th - i called CS on the 8th.
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