Oh, you courageous one, Ashanti. Do let us know what they tell you. 
BB Streaming on NTL Broadband Plus
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ntl are experiencing high volumes of calls (wonder why 
)
still hanging on though and ill get back to you
)still hanging on though and ill get back to you
right just got off the phone to ntl and i dont know about anyone else but i signed upfor broadband plus on monday from the ntl homepage....
now apparently even though i did that it wasnt on my account so the person who i spoke to has now upgraded my account to broadband plus ....
only problem with this now is that while my modem is being upgraded i cant get on the net as ive no internet connection
and it could take upto 24 hours to upgrade.
im on my boyfriends pc at the moment which is bt/yahoo so i cant even check the broadband page now.
and according to the girl i spoke to (who sounded a lot like lesley funnily enough) the live streaming has been up and running since the start of the programme
once i can get back online with ntl ill let you all know if being upgraded by phone makes any difference
now apparently even though i did that it wasnt on my account so the person who i spoke to has now upgraded my account to broadband plus ....
only problem with this now is that while my modem is being upgraded i cant get on the net as ive no internet connection
and it could take upto 24 hours to upgrade.im on my boyfriends pc at the moment which is bt/yahoo so i cant even check the broadband page now.
and according to the girl i spoke to (who sounded a lot like lesley funnily enough) the live streaming has been up and running since the start of the programme
once i can get back online with ntl ill let you all know if being upgraded by phone makes any difference
Originally Posted by ashanti33:
“right just got off the phone to ntl and i dont know about anyone else but i signed upfor broadband plus on monday from the ntl homepage....
now apparently even though i did that it wasnt on my account so the person who i spoke to has now upgraded my account to broadband plus ....
only problem with this now is that while my modem is being upgraded i cant get on the net as ive no internet connection and it could take upto 24 hours to upgrade.
im on my boyfriends pc at the moment which is bt/yahoo so i cant even check the broadband page now.
and according to the girl i spoke to (who sounded a lot like lesley funnily enough) the live streaming has been up and running since the start of the programme
once i can get back online with ntl ill let you all know if being upgraded by phone makes any difference”
“right just got off the phone to ntl and i dont know about anyone else but i signed upfor broadband plus on monday from the ntl homepage....
now apparently even though i did that it wasnt on my account so the person who i spoke to has now upgraded my account to broadband plus ....
only problem with this now is that while my modem is being upgraded i cant get on the net as ive no internet connection
and it could take upto 24 hours to upgrade.im on my boyfriends pc at the moment which is bt/yahoo so i cant even check the broadband page now.
and according to the girl i spoke to (who sounded a lot like lesley funnily enough) the live streaming has been up and running since the start of the programme
once i can get back online with ntl ill let you all know if being upgraded by phone makes any difference
”
Ouch. I did the same (registering on Monday).
What a phenomenal display of incompetence.
the thing is id gladly pay the £14.99 for live streaming from channel 4 but i dont own a credit card 
Originally Posted by ashanti33:
“the thing is id gladly pay the £14.99 for live streaming from channel 4 but i dont own a credit card”
“the thing is id gladly pay the £14.99 for live streaming from channel 4 but i dont own a credit card
”
Good on you - their tools of the DEVIL
(I own 6 myself)
I have had ntl plus for since last year the kids use it for music , but i still have the coming soon thing
well i dont believe in getting something unless you can pay for it ... but this is one of those times when i think i should get one..
any credit cards do £15 credit limits?
any credit cards do £15 credit limits?
Originally Posted by ashanti33:
“according to the girl i spoke to (who sounded a lot like lesley funnily enough) the live streaming has been up and running since the start of the programme ”
“according to the girl i spoke to (who sounded a lot like lesley funnily enough) the live streaming has been up and running since the start of the programme
”
My God, this company ceases to amaze me. If that was the case no one would be posting that they can't connect on this thread. Also, how can it be a broadband plus issue if everyone can access all the other content. It either works or it doesn't. I may try calling a bit later and see if I can speak to someone at ntl who knows thier arse from their elbow.
Resistance is futile!!
Thanks for trying anyway ashanti.
Originally Posted by count_olaf:
“Will the NTL broadband plus be better quality than the streaming from channel 4.”
“Will the NTL broadband plus be better quality than the streaming from channel 4.”
A friend last year was using Real Superpass which is what NTL will be plugining in to. He used a network sniffer to sniff the url to the stream and sent me the rstp:// link. I seem to remember the quality being superior to that what was available while the Ch4 feed was free the other day. So in answer to your question, there is a good chance it will be. However, any quaility is better than we are getting at the moment.
i used it last year and the quality was good compared to the c4 one i had seen , however they have to work out what the hell they are doin first , typical NThelL
Originally Posted by EvilMeMeMe:
“OK, folks, wish me luck. I'm going to try and phone them now.”
“OK, folks, wish me luck. I'm going to try and phone them now.”
GOOD LUCK ....
if off to phone them again now as ive only been with ntl a week and ive had actual internet connection for 3 days
I wouldnt bother paying NTL £14.99 (or anyone) for the streaming of Big Brother!
Get yourself a DTT/Freeview box for around £30 (if you shop around) and you can watch Channel 4/E4/E4+1 and 24 hour streaming (but with some ads)
You will then have the freeview box AFTER BB has finished and is much better value.
I have mine plugged into my pc and watching (and recording) bits on the pc.
Leekee
Get yourself a DTT/Freeview box for around £30 (if you shop around) and you can watch Channel 4/E4/E4+1 and 24 hour streaming (but with some ads)
You will then have the freeview box AFTER BB has finished and is much better value.
I have mine plugged into my pc and watching (and recording) bits on the pc.
Leekee
i already have sky and ntl cable (cable came free when i had my phone put on) so i dont really want another box lying around ..
and i have one telly which is dominated by my kids (cbeebies) so live streaming just for BB seemed like a good idea...
shame they dont take people without credit card into consideration ... we could have posted off postal orders 2 weeks before it started or something ...
oh well ......
and i have one telly which is dominated by my kids (cbeebies) so live streaming just for BB seemed like a good idea...
shame they dont take people without credit card into consideration ... we could have posted off postal orders 2 weeks before it started or something ...
oh well ......
Originally Posted by Mirage:
“I called them a couple of hours ago and the guy told me that it was in the testing area, to make sure their were no problems/glitches. He went on to say if the site says it will start today, then to keep checking as it will be.
I also asked him about capping. He also said not to worry about it. If you go over the limit watching their streaming, he said they would probably take this into account. He said they also won't bother if you only go over the limit now and again at other times. He said the only people they would email to give a warning, is the people who regually go over their daily limit.
It comes own to us checking the streaming page every now and then to see if it has started. If it does can you please post in here about it, so everyone on NTL knows.”
“I called them a couple of hours ago and the guy told me that it was in the testing area, to make sure their were no problems/glitches. He went on to say if the site says it will start today, then to keep checking as it will be.
I also asked him about capping. He also said not to worry about it. If you go over the limit watching their streaming, he said they would probably take this into account. He said they also won't bother if you only go over the limit now and again at other times. He said the only people they would email to give a warning, is the people who regually go over their daily limit.
It comes own to us checking the streaming page every now and then to see if it has started. If it does can you please post in here about it, so everyone on NTL knows.
”
I'm on NTL and download between 6 and 10 gigs a day and have done for a couple of years now...never had one complaint from NTL and as soon as i get one I'll be switching to bulldog or pipex who are unmetered and faster and cheeper....
ffs ... just phoned again only to be kept hanging on as i wasnt a registered customer now im told ive got a faulty modem and to have an engineer to look at it..
big brother will be over by the time i get sorted
i hate ntl
now im told ive got a faulty modem and to have an engineer to look at it..big brother will be over by the time i get sorted
i hate ntl
Originally Posted by ashanti33:
“ffs ... just phoned again only to be kept hanging on as i wasnt a registered customer now im told ive got a faulty modem and to have an engineer to look at it..
big brother will be over by the time i get sorted
i hate ntl”
“ffs ... just phoned again only to be kept hanging on as i wasnt a registered customer
now im told ive got a faulty modem and to have an engineer to look at it..big brother will be over by the time i get sorted
i hate ntl
”
How can you be an unregistered customer if you have been using their equipment, that they obviously installed? I bet your details would have flashed up in a second when it came to preparing the bills for the month.
Originally Posted by cgbrannigan:
“I'm on NTL and download between 6 and 10 gigs a day and have done for a couple of years now...never had one complaint from NTL and as soon as i get one I'll be switching to bulldog or pipex who are unmetered and faster and cheeper....”
“I'm on NTL and download between 6 and 10 gigs a day and have done for a couple of years now...never had one complaint from NTL and as soon as i get one I'll be switching to bulldog or pipex who are unmetered and faster and cheeper....”
I wouldn't have thought it possible to download 6 to 10 gigs per day. What on earth are you downloading?
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