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BB Streaming on NTL Broadband Plus |
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#76 |
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Banned User
Join Date: May 2005
Posts: 400
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Why don't you all sign up to the Real Stream....it's free for 14 days. Cancel your account on the day before they start charging. And it's a far better quality stream than the official one.
http://uk.real.com/guide/home/ |
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#77 |
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Forum Member
Join Date: Jun 2004
Posts: 8,551
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Quote:
Originally Posted by JTW
Any news yet, EvilMe?
Just put the phone down. 92 minutes of crap. First person I spoke to had a master of the English language similar to my Swahili. Got nowhere and nearly crashed my computer (disable pop-up blocker, disable firewall, disable the freaking electricity). Was then put on to "Level 2" (and I quote Loaded the NTL Broadband Plus page with Mozilla, only to find out I have a gazillions plug-ins to download. Guess what, the download isn't working. But oh yes, sirreeee, we have you registered for the Broadband Plus service and your "free month" is counting down, even though I can't access the service. Icing on the cake: I ask about BB streaming. "It's been working since Tuesday", the **** tells me. I give up. |
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#78 |
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Forum Member
Join Date: Jun 2002
Location: Out the road
Posts: 4,440
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Just tried again - NOT WORKING!
This problem is NOT due to faulty modems - how does that determine which Flash movie comes up? For me, it's still the same - coming soon. My modem is fine for 2mb. I'm not phoning up - why should I? The service is clearly not running yet. Any word on those who have phoned up? By the way, I don't have a TV aerial, so freeview isn't an option for all. |
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#79 |
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Forum Member
Join Date: Jun 2002
Location: Out the road
Posts: 4,440
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I can't use RealPlayer, it doesn't work. Which is the conclusion I thought Endemol had come to, and why they'd switched to Windows Media.
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#80 |
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Forum Member
Join Date: Jun 2004
Posts: 8,551
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Quote:
Originally Posted by brunobrookes
I can't use RealPlayer, it doesn't work. Which is the conclusion I thought Endemol had come to, and why they'd switched to Windows Media.
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#81 |
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Banned User
Join Date: May 2005
Posts: 400
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Quote:
Originally Posted by brunobrookes
I can't use RealPlayer, it doesn't work. Which is the conclusion I thought Endemol had come to, and why they'd switched to Windows Media.
It works for me and is far better than the offcial stream.
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#82 |
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Forum Member
Join Date: May 2005
Posts: 205
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you still need a credit card to register for the free trial and i dont have one.
i would have live streaming from channel 4 now if i had
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#83 |
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Forum Member
Join Date: Nov 2002
Location: Hampshire
Posts: 37,041
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Quote:
Originally Posted by DavinasHooter
Why don't you all sign up to the Real Stream....it's free for 14 days. Cancel your account on the day before they start charging. And it's a far better quality stream than the official one.
http://uk.real.com/guide/home/ For me now though, it's becoming more of a battle of wills with NTL and trying to get what they are actually offering.
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#84 |
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Forum Member
Join Date: Jun 2004
Posts: 8,551
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Quote:
Originally Posted by Mirage
For me now though, it's becoming more of a battle of wills with NTL and trying to get what they are actually offering.
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#85 |
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Forum Member
Join Date: May 2005
Posts: 205
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i spoke to an idian woman and she had the same attitude ...
she didnt seem to understand that my modem was working ok untill the other woman registered me for broadband plus...
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#86 |
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Forum Member
Join Date: Jul 2001
Location: U.K.
Posts: 398
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So broadband plus still not providing the stream?
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#87 |
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Forum Member
Join Date: Oct 2002
Posts: 3,703
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I have done my registration, entered my free trial code and gone through to Broadband Plus player page .... can see BBC news and all sorts. But BB just says 'coming soon'. It ain't working.
We are on 2MB broadband and I did this just for fun cos we have freeview and ntl tv too and just thought i'd test it out for the month - but i guess it's now counting down and they're counting on me forgetting i signed up! Ha!! Fat chance NTL!! |
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#88 |
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Forum Member
Join Date: Jul 2001
Posts: 6,183
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The customer service people must be thick to suggest it's something to do with the modems. It's plain as day that the service is isn't running yet. We just want an answer for God's sake. If they hadn;t advertised that starting Tuesday I would have never have signed up. I can come to the conclusion that no one knows anything about broadband plus because it's such a pile of crap that no one uses it and the only incentive they have to get people to try it is through Big Brother streaming. The incompetant muppets can't even get that right or even bother to update any of their staff, let alone their customers.
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#89 |
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Forum Member
Join Date: Jun 2002
Location: Out the road
Posts: 4,440
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Still not working here. It's not the fact it isn't working, it's the continued insistence that it is, or it will be... WHY?? Just 'fess up that you're having problems.
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#90 |
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Forum Member
Join Date: Jul 2001
Posts: 6,183
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I'm on the blower to them now in a queue. I'm going to get to he bottom of this.
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#91 |
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Forum Member
Join Date: Jun 2002
Location: Out the road
Posts: 4,440
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Me too. Right at the end of their shift.
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#92 |
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Forum Member
Join Date: Jul 2001
Posts: 6,183
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Right, some news....
Just spoke to a very helpful guy at Swansea NTL. He told me that they have been having problems with the stream. He said he had recieved a memo at 16:52 today regarding this. he read it out to me word for word. It basically said that the stream would be introduced at some point tomorrow. He said this would be 'definitely' (no doubt about it) be working by the end of tomorrow. His exact words. |
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#93 |
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Forum Member
Join Date: Jun 2002
Location: Out the road
Posts: 4,440
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Good work Swipe. It's just not on. Why wasn't this put on the site today. I thought they'd sorted all that lack of communication out.
Don't suppose there was a clue on the format of stream? |
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#94 |
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Forum Member
Join Date: Jul 2001
Posts: 6,183
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He was under the impression that there was an apology on the site. I told him there wasn't and he seemed surprised so I told him to look for himself and he was shocked they hadn't updated it. I think the stream will be in real player format.
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#95 |
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Forum Member
Join Date: May 2005
Posts: 205
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thanks for that ..
i couldnt get any sense out of them. they told my i have a faulty modem and an engineer's coming out tomorrow. my moden is now working again and im back online with it. |
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#96 |
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Inactive Member
Join Date: Jan 2004
Posts: 41,094
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Excellent work Swipe and thanks to everyone else who took the trouble to call.
Here's hoping it's all up and running tomorrow night then and there's no more excuses? |
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#97 |
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Forum Member
Join Date: Jul 2001
Posts: 6,183
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Quote:
Originally Posted by ashanti33
my moden is now working again and im back online with it.
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#98 |
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Forum Member
Join Date: Jun 2002
Location: Out the road
Posts: 4,440
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Argh. That's the worst news possible. How come there are two formats of stream? What a waste of resources.
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#99 |
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Forum Member
Join Date: May 2005
Posts: 205
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thanks swipe ..
im scribbling a letter as i type
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#100 |
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Forum Member
Join Date: Dec 2003
Posts: 233
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I can't seem to get into broadband plus today.
Is anyone else having this problem? |
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