DS Forums

 
 

Motorola V3 dead


Reply
Thread Tools Search this Thread
Old 04-06-2005, 19:10
Nick555
Forum Member
 
Join Date: Feb 2005
Location: Soth West England
Posts: 671

Hi

I bought a new V3 on Thursday & charged it correctly before using it. I took the phone out with me today (Saturday) & when I opened the flip to use the phone, it went dead. I have tried to charge it for 6 hours but it's still dead - also the charger is cold to the touch. I removed & replaced the battery.

This is the first time I've had a cellphone go dead on me for 20 years, is there some sort of reset I can try? The phone has a mini USB connector to charge, so I can't use another charger as a test.

Regards
Nick
Nick555 is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 04-06-2005, 19:14
AndyBmth
Forum Member
 
Join Date: Apr 2004
Location: Bournemouth
Posts: 138
Hi

Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it

Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop

Andy
AndyBmth is offline   Reply With Quote
Old 04-06-2005, 19:16
Benuk73
Forum Member
 
Join Date: May 2005
Posts: 321
Originally Posted by Nick555
Hi

also the charger is cold to the touch.
Regards
Nick
Could be a dodgy charger if its cold to touch
Benuk73 is offline   Reply With Quote
Old 04-06-2005, 19:17
Nick555
Forum Member
 
Join Date: Feb 2005
Location: Soth West England
Posts: 671
Thanks Andy

I've tried both the mains charger & charging from the pc.

Do you know if I can do a reset?
Nick555 is offline   Reply With Quote
Old 04-06-2005, 19:17
Nick555
Forum Member
 
Join Date: Feb 2005
Location: Soth West England
Posts: 671
Originally Posted by Benuk73
Could be a dodgy charger if its cold to touch
Yes, but also it won't charge from the USB computer lead. I will test this again for longer though.
Nick555 is offline   Reply With Quote
Old 04-06-2005, 19:44
bluetide
Forum Member
 
Join Date: May 2004
Location: salisbury
Posts: 687
could be ur battery i had this problem it the battery being dead ive had 2 batteries go in 2-3 monthson moto e1000
bluetide is offline   Reply With Quote
Old 04-06-2005, 19:50
Best seller
Forum Member
 
Join Date: Jun 2005
Posts: 257
Originally Posted by AndyBmth
Hi

Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it

Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop

Andy
Your battery is faulty take it back to the shop.
Best seller is offline   Reply With Quote
Old 04-06-2005, 19:54
Nick555
Forum Member
 
Join Date: Feb 2005
Location: Soth West England
Posts: 671
I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.
Nick555 is offline   Reply With Quote
Old 04-06-2005, 20:14
Best seller
Forum Member
 
Join Date: Jun 2005
Posts: 257
[quote=Nick555]I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.[/QUOTE

Good luck with that,you'll need it
Best seller is offline   Reply With Quote
Old 05-06-2005, 00:14
hef
Forum Member
 
Join Date: Feb 2005
Posts: 22
in my experience it sounds like the battery too, i've had many a V3 come back to the shop and a battery swap sorts it
hef is offline   Reply With Quote
Old 05-06-2005, 01:54
Stormwatch
Forum Member
 
Join Date: May 2004
Location: By The Standing Stones
Posts: 304
Maybe you could take it to an authorised motorola service dealer near you and get the battery exchanged, like they do for club nokia service centres.
Stormwatch is offline Follow this poster on Twitter   Reply With Quote
Old 05-06-2005, 23:11
Nick555
Forum Member
 
Join Date: Feb 2005
Location: Soth West England
Posts: 671
Thanks guys

I've tried to charge from the USB socket also with no luck - the phone is dead. I will call Mobile Fun on Monday. I won't take it to a service centre as I would then lose rights under the Sales of Goods Act as the phone is very new - & I paid by CC.
Nick555 is offline   Reply With Quote
Old 08-06-2005, 09:45
Nick555
Forum Member
 
Join Date: Feb 2005
Location: Soth West England
Posts: 671

Good customer service from Mobile Fun.

They were closed over the weekend & it was difficult to reach them by phone Monday morning. I managed to speak to them after lunch on Monday & they asked me to return the V3. I returned it by Special delivery & they sent my a new phone the same day they received the dead phone. So this morning, I now have my new phone.

"Thank you" to Mobile Fun for a very quick turnaround. They also refunded my special delivery return costs.

Nick
Nick555 is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 05:20.