Motorola V3 dead

Nick555 · 04-06-2005, 19:10

Hi

I bought a new V3 on Thursday & charged it correctly before using it. I took the phone out with me today (Saturday) & when I opened the flip to use the phone, it went dead. I have tried to charge it for 6 hours but it's still dead - also the charger is cold to the touch. I removed & replaced the battery.

This is the first time I've had a cellphone go dead on me for 20 years, is there some sort of reset I can try? The phone has a mini USB connector to charge, so I can't use another charger as a test.

Regards
Nick

AndyBmth · 04-06-2005, 19:14

Hi

Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it

Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop

Andy

Benuk73 · 04-06-2005, 19:16

Quote:

Originally Posted by Nick555

Hi

also the charger is cold to the touch.
Regards
Nick

Could be a dodgy charger if its cold to touch

Nick555 · 04-06-2005, 19:17

Thanks Andy

I've tried both the mains charger & charging from the pc.

Do you know if I can do a reset?

Nick555 · 04-06-2005, 19:17

Quote:

Originally Posted by Benuk73

Could be a dodgy charger if its cold to touch

Yes, but also it won't charge from the USB computer lead. I will test this again for longer though.

bluetide · 04-06-2005, 19:44

could be ur battery i had this problem it the battery being dead ive had 2 batteries go in 2-3 monthson moto e1000

Best seller · 04-06-2005, 19:50

Quote:

Originally Posted by AndyBmth

Hi

Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it

Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop

Andy

Your battery is faulty take it back to the shop.

Nick555 · 04-06-2005, 19:54

I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.

Best seller · 04-06-2005, 20:14

[quote=Nick555]I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.[/QUOTE

Good luck with that,you'll need it

hef · 05-06-2005, 00:14

in my experience it sounds like the battery too, i've had many a V3 come back to the shop and a battery swap sorts it

Stormwatch · 05-06-2005, 01:54

Maybe you could take it to an authorised motorola service dealer near you and get the battery exchanged, like they do for club nokia service centres.

Nick555 · 05-06-2005, 23:11

Thanks guys

I've tried to charge from the USB socket also with no luck - the phone is dead. I will call Mobile Fun on Monday. I won't take it to a service centre as I would then lose rights under the Sales of Goods Act as the phone is very new - & I paid by CC.

Nick555 · 08-06-2005, 09:45

Good customer service from Mobile Fun.

They were closed over the weekend & it was difficult to reach them by phone Monday morning. I managed to speak to them after lunch on Monday & they asked me to return the V3. I returned it by Special delivery & they sent my a new phone the same day they received the dead phone. So this morning, I now have my new phone.

"Thank you" to Mobile Fun for a very quick turnaround. They also refunded my special delivery return costs.

Nick

04-06-2005, 19:10	#1
Nick555 Forum Member Join Date: Feb 2005 Location: Soth West England Posts: 671	Motorola V3 dead Hi I bought a new V3 on Thursday & charged it correctly before using it. I took the phone out with me today (Saturday) & when I opened the flip to use the phone, it went dead. I have tried to charge it for 6 hours but it's still dead - also the charger is cold to the touch. I removed & replaced the battery. This is the first time I've had a cellphone go dead on me for 20 years, is there some sort of reset I can try? The phone has a mini USB connector to charge, so I can't use another charger as a test. Regards Nick

08-06-2005, 09:45	#13
Nick555 Forum Member Join Date: Feb 2005 Location: Soth West England Posts: 671	A result! Good customer service from Mobile Fun. They were closed over the weekend & it was difficult to reach them by phone Monday morning. I managed to speak to them after lunch on Monday & they asked me to return the V3. I returned it by Special delivery & they sent my a new phone the same day they received the dead phone. So this morning, I now have my new phone. "Thank you" to Mobile Fun for a very quick turnaround. They also refunded my special delivery return costs. Nick

04-06-2005, 19:14	#2
AndyBmth Forum Member Join Date: Apr 2004 Location: Bournemouth Posts: 138	Hi Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop Andy

04-06-2005, 19:16	#3
Benuk73 Forum Member Join Date: May 2005 Posts: 321	Quote: Originally Posted by Nick555 Hi also the charger is cold to the touch. Regards Nick Could be a dodgy charger if its cold to touch

04-06-2005, 19:17	#4
Nick555 Forum Member Join Date: Feb 2005 Location: Soth West England Posts: 671	Thanks Andy I've tried both the mains charger & charging from the pc. Do you know if I can do a reset?

04-06-2005, 19:17	#5
Nick555 Forum Member Join Date: Feb 2005 Location: Soth West England Posts: 671	Quote: Originally Posted by Benuk73 Could be a dodgy charger if its cold to touch Yes, but also it won't charge from the USB computer lead. I will test this again for longer though.

04-06-2005, 19:44	#6
bluetide Forum Member Join Date: May 2004 Location: salisbury Posts: 687	could be ur battery i had this problem it the battery being dead ive had 2 batteries go in 2-3 monthson moto e1000

04-06-2005, 19:50	#7
Best seller Forum Member Join Date: Jun 2005 Posts: 257	Quote: Originally Posted by AndyBmth Hi Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop Andy Your battery is faulty take it back to the shop.

04-06-2005, 19:54	#8
Nick555 Forum Member Join Date: Feb 2005 Location: Soth West England Posts: 671	I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.

04-06-2005, 20:14	#9
Best seller Forum Member Join Date: Jun 2005 Posts: 257	[quote=Nick555]I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.[/QUOTE Good luck with that,you'll need it

05-06-2005, 00:14	#10
hef Forum Member Join Date: Feb 2005 Posts: 22	in my experience it sounds like the battery too, i've had many a V3 come back to the shop and a battery swap sorts it

05-06-2005, 01:54	#11
Stormwatch Forum Member Join Date: May 2004 Location: By The Standing Stones Posts: 304	Maybe you could take it to an authorised motorola service dealer near you and get the battery exchanged, like they do for club nokia service centres.

05-06-2005, 23:11	#12
Nick555 Forum Member Join Date: Feb 2005 Location: Soth West England Posts: 671	Thanks guys I've tried to charge from the USB socket also with no luck - the phone is dead. I will call Mobile Fun on Monday. I won't take it to a service centre as I would then lose rights under the Sales of Goods Act as the phone is very new - & I paid by CC.

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Motorola V3 dead