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Motorola V3 dead |
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#1 |
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Forum Member
Join Date: Feb 2005
Location: Soth West England
Posts: 671
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Motorola V3 dead
Hi
I bought a new V3 on Thursday & charged it correctly before using it. I took the phone out with me today (Saturday) & when I opened the flip to use the phone, it went dead. I have tried to charge it for 6 hours but it's still dead - also the charger is cold to the touch. I removed & replaced the battery. This is the first time I've had a cellphone go dead on me for 20 years, is there some sort of reset I can try? The phone has a mini USB connector to charge, so I can't use another charger as a test. Regards Nick |
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#2 |
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Forum Member
Join Date: Apr 2004
Location: Bournemouth
Posts: 138
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Hi
Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop Andy |
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#3 |
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Forum Member
Join Date: May 2005
Posts: 321
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Quote:
Originally Posted by Nick555
Hi
also the charger is cold to the touch. Regards Nick |
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#4 |
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Forum Member
Join Date: Feb 2005
Location: Soth West England
Posts: 671
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Thanks Andy
I've tried both the mains charger & charging from the pc. Do you know if I can do a reset? |
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#5 |
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Forum Member
Join Date: Feb 2005
Location: Soth West England
Posts: 671
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Quote:
Originally Posted by Benuk73
Could be a dodgy charger if its cold to touch
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#6 |
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Forum Member
Join Date: May 2004
Location: salisbury
Posts: 687
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could be ur battery i had this problem it the battery being dead ive had 2 batteries go in 2-3 monthson moto e1000
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#7 |
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Forum Member
Join Date: Jun 2005
Posts: 257
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Quote:
Originally Posted by AndyBmth
Hi
Sorry to hear about your V3 experience I have had two of these phones, the silver and the black one and to be honest have had no problems. It does go slow when bluetooth is on but thats it Have you tried using the mains battery charger instead of the USB, might be slightly more reliable. If that doesnt work take it back to your shop Andy |
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#8 |
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Forum Member
Join Date: Feb 2005
Location: Soth West England
Posts: 671
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I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.
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#9 |
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Forum Member
Join Date: Jun 2005
Posts: 257
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[quote=Nick555]I bought it online at Mobilefun. I'll speak to them on Monday as they are closed over the weekend.[/QUOTE
Good luck with that,you'll need it |
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#10 |
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Forum Member
Join Date: Feb 2005
Posts: 22
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in my experience it sounds like the battery too, i've had many a V3 come back to the shop and a battery swap sorts it
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#11 |
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Forum Member
Join Date: May 2004
Location: By The Standing Stones
Posts: 304
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Maybe you could take it to an authorised motorola service dealer near you and get the battery exchanged, like they do for club nokia service centres.
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#12 |
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Forum Member
Join Date: Feb 2005
Location: Soth West England
Posts: 671
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Thanks guys
I've tried to charge from the USB socket also with no luck - the phone is dead. I will call Mobile Fun on Monday. I won't take it to a service centre as I would then lose rights under the Sales of Goods Act as the phone is very new - & I paid by CC. |
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#13 |
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Forum Member
Join Date: Feb 2005
Location: Soth West England
Posts: 671
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A result!
Good customer service from Mobile Fun.
They were closed over the weekend & it was difficult to reach them by phone Monday morning. I managed to speak to them after lunch on Monday & they asked me to return the V3. I returned it by Special delivery & they sent my a new phone the same day they received the dead phone. So this morning, I now have my new phone. "Thank you" to Mobile Fun for a very quick turnaround. They also refunded my special delivery return costs. Nick
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