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T - Mobile Pay As You Go User Set For Massive Price Increase! |
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#26 |
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Forum Member
Join Date: Mar 2001
Posts: 237
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it seems that it is only a trial for one week, so does that mean that I can stay on my existing plan if I tell them I want to?
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#27 |
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Banned User
Join Date: Jun 2001
Location: Nottingham
Posts: 2,549
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All PAYG phone networks/tariffs are a rip-off. Only Genie represents anything like 'value for money'. I'm moving to Genie from One2One/T(urd) Mobile next week.
I still think it's ridiculous that we have to pay for SMS in this country when Email is largely free. |
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#28 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,257
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An Email from T - Mobile
I was having a look at Googles Newsgroups & here is an email that T - Mobile sent one of their many unhappy customers! It can be summed up as if you dont like it leave! But have a look for yourself..... Google Email from T - Mobile
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#29 |
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Forum Member
Join Date: Aug 2001
Location: London, UK.
Posts: 381
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Excuse me if I've missed something, but how can you have a one week trial for a tariff that is designed to get cheaper when you spend over £10? To take advantage of the cheap calls after £30, you're going o need to make a lot of calls during you one week trial.
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#30 |
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Forum Member
Join Date: Feb 2002
Location: Ayr, Ayrshire
Posts: 40
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Quote:
Originally posted by SuperNova I'd watch. I'm moving away from Genie to Virgin Mobile and taking my handset and number with me. I surrendered my contract (had 3 months to go), but I'm happy to pay the £20 to get off them.All PAYG phone networks/tariffs are a rip-off. Only Genie represents anything like 'value for money'. I'm moving to Genie from One2One/T(urd) Mobile next week. I still think it's ridiculous that we have to pay for SMS in this country when Email is largely free. Why? The customer service is the WORST in the world. It took me 5 days to get a PAC Code off them, it cost me over £8 in phone calls. Their customer service is 59p a minute or something from your genie mobile, and 50p a min if you call them from your landline. And even then their crap, as with all BT-related companies. |
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#31 |
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Forum Member
Join Date: May 2001
Location: Glasgow
Posts: 247
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I just got my PAC code from T-Mobile. Going out to buy a Virgin service pack right now.
T-Mobile is/was a good network, been with them for over 3 years. I hope they realise their new price plans are a mistake soon, because customers, like me, will be voting with their feet. I'd like to go with Orange, they're my second choice, but they make you pay for Voicemail
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#32 |
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Forum Member
Join Date: Nov 2001
Location: Staffordshire
Posts: 4,664
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It says 30p a min for first 2 mins, then 5p after that on the Pay as you go box, can you not get trading standards involved? or is there small print saying they can alter these prices?
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#33 |
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Forum Member
Join Date: Aug 2001
Location: London, UK.
Posts: 381
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Quote:
Originally posted by JohnMcG Orange offer the Virgin tariff on their network (which, as Virgin, offers free voicemail).
I just got my PAC code from T-Mobile. Going out to buy a Virgin service pack right now. T-Mobile is/was a good network, been with them for over 3 years. I hope they realise their new price plans are a mistake soon, because customers, like me, will be voting with their feet. I'd like to go with Orange, they're my second choice, but they make you pay for Voicemail
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#34 |
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Forum Member
Join Date: May 2001
Location: Glasgow
Posts: 247
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Are you kidding me?! More info!
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#35 |
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Forum Member
Join Date: Aug 2001
Location: London, UK.
Posts: 381
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Quote:
Originally posted by JohnMcG Orange have offered the Virgin tariff for some time. If works as the post pay option on Virgin, rather than the pre-pay option (i.e. you need to have the bill sent to you and pay later). But the pricing structure is virtually identical.Are you kidding me?! More info! Like Virgin, when you buy a new phone you pay more than you would if you were on a normal monthly tariff as the handsets are not subsidised. But the Orange option is still cheaper. For example: Nokia 3330 - Orange £99, Virgin £129 Nokia 8210 - Orange £179, Virgin £209 (above prices at the Carphone Warehouse) Added benefits of being on Orange is that you can change to a normal monthly tariff at any time (including most pay monthly tariffs from T-Mobile, Vodafone and O2). |
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#36 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,257
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dvs is right about the Virgin talkplan on Orange. Its called Orange Value Promise, its been available for ages. You can even port your existing number to it if you want. Orange Value Promise
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#37 |
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Forum Member
Join Date: Dec 2001
Location: London
Posts: 65
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I had the letter from T-Mobile and I phoned them to say that if they change my tariff I'm off to Virgin as they have a plan similar to the one I was using with One 2 One, the operator quickly said I could carry on with my tariff and they won't change it unless I do, if I did then I wouldn't be able to go back, she also let me off of the 25p call charge because I complained
(if its a complaint or they can't help you, tell them you don't want to pay the call charge and they usually honour it)
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#38 |
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Forum Member
Join Date: Mar 2002
Location: In the future....
Posts: 11,257
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Oftel's Opinion Of Price Increase
Here is what Oftel have to say about the numerous complaints from unhappy T- Mobile customers Oftel In brief it can be summed up as we don't care!
Good old Oftel the toothless watchdog!
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#39 |
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Forum Member
Join Date: Dec 2001
Location: London
Posts: 65
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Yeah they didn't have much to say did they? more like F**k Offtel we're not interested.
If a company like T-Mobile forces its customers to spend more or be charged an extortionate amount for a local call, I think bodies like Oftel should take it more seriously and look into it. |
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#40 |
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Forum Member
Join Date: Nov 2001
Location: Staffordshire
Posts: 4,664
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Although i do not like the changes, Pay as you go is for Kiddies, or people who want to use there phone in an emergency. Either way, its better for them, or does not really effect them. For kids, they have that many mates at school, and that many different networks, its making it cheaper for them to call around. 10p a min to another network is not too bad. For people in an emergency, we are talking a a few minutes of calling here, so it will cost them about £1, and how often do emergencys happen?
If you use your phone for more than emergencys then you should be on contract, get the right price plan, and it will be cheaper for you and greater value. Only make a few calls a month? the first 2 minutes were 30p a minute anyway, so call just 3 minutes, 10 times a month and thats £6.50 on the new one it will cost £2.50 extra, (£9.00) and whats £2.50 now? I see people shove £5 in a slot machine! If you can afford the luxuary of a mobile phone, then £2.50 should not be such a big deal. |
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#41 |
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Guest
Join Date: Jul 2001
Posts: 589
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Re: Oftel's Opinion Of Price Increase
Quote:
Originally posted by Everything Goes Here is what Oftel have to say about the numerous complaints from unhappy T- Mobile customers Oftel In brief it can be summed up as we don't care! Good old Oftel the toothless watchdog!
Well I just got my five Virgin sim cards for all my family which cost me £50 with £25 of calling credit, so it bye bye T-mobile. and as for consumer watchdogs there all the same it a con trick, if they fool one person for one minute they think its clever untl you use them then it's back to RIP-OFF BRITAIN. T-mobile is german, I think, anyone know the german tariffs |
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#42 |
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Forum Member
Join Date: May 2001
Location: Glasgow
Posts: 247
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Quote:
Originally posted by ripsaw82 It's not a luxury, it's a vital utility.
If you can afford the luxuary of a mobile phone, then £2.50 should not be such a big deal. |
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#43 |
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Forum Member
Join Date: Nov 2001
Location: Staffordshire
Posts: 4,664
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No they are a luxury, same as TV is. Its just as they are so common now you take them for granted.
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#44 |
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Forum Member
Join Date: May 2001
Location: Glasgow
Posts: 247
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And you know what type of work I am involved in and how I use my phone do you?
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#45 |
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Forum Member
Join Date: Nov 2001
Location: Staffordshire
Posts: 4,664
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There is a plan to suit everyone on contract. If you use it for incoming calls then outgoing call charges are not going to matter if they are altered.
Going to get a Pay as you go land line next? |
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#46 |
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Forum Member
Join Date: May 2001
Location: Glasgow
Posts: 247
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And I *want* to choose a contract over a reasonably priced pay as you go... why?
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#47 |
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Forum Member
Join Date: Nov 2001
Location: Staffordshire
Posts: 4,664
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Because Pay as you go is so expencive, and offers limited services. Also the cost of the handsets is expencive.
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#48 |
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Forum Member
Join Date: May 2001
Location: Glasgow
Posts: 247
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So you're telling me, again, that you know which services i would benefit from and/or need... you dont seem to accept that whats right for you isnt right for everyone..
Handset prices dont factor in much for me. I've only had two seperate ones over the last 3 years. |
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#49 |
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Forum Member
Join Date: Nov 2001
Location: Staffordshire
Posts: 4,664
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I never said that, i said Contract cover EVERY Situation.
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#50 |
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Forum Member
Join Date: May 2001
Location: Glasgow
Posts: 247
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.... which just makes my point. If contract covers EVERY situation then noone over 18 would have pay as you go.
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(if its a complaint or they can't help you, tell them you don't want to pay the call charge and they usually honour it)