Important RealONE information, extending to a week trial!

danielhalawi

30-05-2002

I have just recieved the following email from Real Networks

Quote:
“To all Big Brother LivePass Subscribers

Channel 4 and RealNetworks® would like to thank you for subscribing to the Big Brother LivePass. We hope you enjoy your exclusive, live online access to the Big Brother house. And there's more to come, like videos-on-demand from our vault of housemate audition tapes and the latest in-house antics.

We understand that some subscribers may have received an error message when attempting to access the video streams. We have made some important changes, which should allow clean live streams for all subscribers from now on. Please e-mail us at feedback@euro.real.com if you experience any further difficulties. All feedback is welcome and appreciated.

We are also pleased to announce that we are extending the 14-DAY FREE TRIAL by ONE WEEK for all of you who subscribed to Big Brother LivePass between Friday, May 24 and Tuesday, May 28. Thank you for your patience and understanding!

We truly hope you enjoy your web-viewing experience. Watch out for more exciting developments in live video services in the coming weeks!

Keep it Real,
Channel 4 and RealNetworks ”

I look forward to my extra week

*JM*

30-05-2002

and actually the service seems to have improved quite a bit today. Not cutting off as much as usual.

hopefully I'm not speaking too soon......

Roebuck

30-05-2002

You mean that with ADSL you are getting cuts in the streaming, sounds like a right load of crap, If I paid for a service, I expect to recieve it, or I want a full refund, end of comment

Lucytash

30-05-2002

yes, that's a nice surprise! - neighbour!
It has improved today but why have I got no sound now!

*JM*

30-05-2002

Quote:
“Originally posted by Roebuck
You mean that with ADSL you are getting cuts in the streaming, sounds like a right load of crap, If I paid for a service, I expect to recieve it, or I want a full refund, end of comment ”

Ahh yes but we are not paying for the service (yet) and it seems they are ironing out the problems by the look of things