Originally Posted by maxmara:
“Hi, and thanks for your swift response.
I don't blame you re. the red button. Very occasionally Ch4 will augment the content of one of its programmes via the "interactive" button, and that can be worth following up. But not much else.
Max”
Strictly speaking there can be no such thing as 'Interactive' using a DTT receiver such as this, because there is no 'upload ' route as there is with sky, where interactive feedback is sent down the phone line.
There is no route for your feedback with this system , so the best it could be is simple additional information.
Going back to your navigation problem...
I will be very surprised indeed if you have an actual problem with your machine...especially of such a specific nature.
There is often processing delays with remote instructions, and they are sometimes worse than others.
Also, as Comic pointed out, there is a good chance that the unit was simply not receiving the instruction from the remote.
Another point to consider: One would not expect the remote batteries to be suspect yet , but it is possible it has been sat on with a button permanently pressed - or under a cushion etc ... thus draining the batteries ...
When batteries get low and reach a cusp point they can produce misleading syptoms. They can produce a sequence of instructions with no problem [ such as pushing fast forward many times ] but the pulse current drains required to do that can then make the battery voltage dip just below the working threshhold of the remote, so that the next instruction [ Play , pause etc ] fails.
In other words you
think the remote is working fine , because it just has... but it isn't. .... Then after a pause the batteries recover and the remote seems normal again.
Its a longshot but it IS possible.
Apologies for being obscure earlier.
By reinitialisation I simply meant turning the machine off and then back on again ... This 'reboots' the machine.
By hard reset I meant removing all power from the machine and waiting 10 - 20 seconds before reconnection.
Lastly there is resetting the machine to shipping condition as Comic suggested.
But have heart. Experiment with navigation on other recordings . You can do that without harming them provided you dont finally comit any erases or divides etc.
I'm reasonably sure you will find the machine is ok. Good Luck
Regards
Gavin