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O2 (merged) |
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#1 |
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Forum Member
Join Date: Mar 2005
Location: Central Scotland
Posts: 56
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o2 suck.
Was fairly impressed with the service when I started using one of those PAYG Online sims, now it is really annoying me
Topped up £10 today, still not getting free texts Having to send texts twice as they are failing Something tells me the CS department are gonna get an angry phone call soon
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#2 |
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Forum Member
Join Date: Aug 2004
Location: Kent.
Posts: 805
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Myself and all of my family use these sim cards.We have never had any problems.
I think if you take time and read the paperwork that comes with it youl find it can take up to 48 hours for your texts to be active. Hope this helps. |
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#3 |
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Forum Member
Join Date: Mar 2005
Location: Central Scotland
Posts: 56
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Quote:
Originally Posted by stevejk75
it can take up to 48 hours for your texts to be active.
Hope this helps. .Last time I topped up they were active as soon as I walked out of the shop
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#4 |
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Forum Member
Join Date: Mar 2005
Location: Central Scotland
Posts: 56
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They better hurry up cause ive sent about 20+ texts already today
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#5 |
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Forum Member
Join Date: May 2002
Location: Central London
Posts: 6,845
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Quote:
Originally Posted by _Kilty_
They better hurry up cause ive sent about 20+ texts already today
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#6 |
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Forum Member
Join Date: Mar 2005
Location: Central Scotland
Posts: 56
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Quote:
Originally Posted by mjk79
Or don't send any text messages until they've been credited to the account?
![]() CS are gonna hear that when I call em on Monday if they still aint credited. |
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#7 |
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Forum Member
Join Date: Mar 2000
Posts: 67
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The point is that you should have read the terms and conditions of the contract before joining – do not take this the wrong way, it is in your own interests to do so.
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#8 |
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Forum Member
Join Date: Jul 2001
Location: Central Scotland, UK
Posts: 871
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Remember these days that Customer Services are open nearly all the time now.
For example, my father just called Three Customer Services and got through quickly and they solved his problem. o2 are a little more limited though: "Our phone service is open between the hours of 7am and 10pm Monday to Friday and 8am to 8pm Saturday and Sunday" Still open on a Sunday for you to speak to them then. |
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#9 |
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Forum Member
Join Date: Apr 2004
Location: Chelmsford. Essex
Posts: 418
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As Farscape says, the time taken to re-credit the text messages is clearly indicated in all documentation. Therefore, if you don't agree, you have no right to be complaining
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#10 |
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Forum Member
Join Date: Apr 2004
Posts: 725
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It said on my sim packet that the 300 texts are allocated 24hrs after top up. I was about 26 hours with no freebies. I ended up phoning O2 and they said sorry about that and switched it on there and then. This was my first time of using this sim so will be mroe aware next top up.
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#11 |
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Guest
Join Date: Oct 2002
Posts: 10,517
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I'm sorry but O2 need to get their act together, they are such a crap network and texts always fail etc i dunno why people just don't move to another network.
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#12 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,704
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Last night I sent text fine but it tane over 10mins to arrive at the other end and they got the same text twice within a few mins of each other. I use the 02 delivery report *0# and have done for months. This morning just a short time ago it tane me two tries to send a text like it did near the begining of the week. Its starting to get annoying once in a while. Why has 02 started going down hill.
Darren Last edited by ney : 21-08-2005 at 08:38. |
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#13 |
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Forum Member
Join Date: Mar 2005
Location: Central Scotland
Posts: 56
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Phoned up CS today (on an 0161 number as opposed to the 0870 one
) and they credited my account with 300 texts. ![]() Still doesnt explain why I didnt get em in the first place |
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#14 |
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Forum Member
Join Date: Aug 2005
Posts: 52
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O2 O2 O2
Notice O2 is always popping up as a subject in this forum, mainly problems, (O2 suck, O2 3g, Tmobile buys O2, O2 registration) perhaps we should realise O2 isnt the best network to be on!
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#15 |
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Guest
Join Date: Oct 2002
Posts: 10,517
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Yeah thats exactly how i think, they were crap when i had them and always will be as long as their called O2.
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#16 |
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Forum Member
Join Date: May 2004
Location: Barry, South Wales
Posts: 4,382
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it is a bloody stupid name aint it?
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#17 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Welcome to 02, they have been this poor since their days as Cellnet.
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#18 |
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Forum Member
Join Date: Aug 2003
Posts: 1,360
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what i cant understand is if people dont like something, they start a huge group and get other people to join who dont like the same thing. it just gets old so enough with the "O2 bashing" it's here to stay, just like Three (i know they've had problems but they're here to stay too) so cut it out! :yawn:
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#19 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Well i had not used the for a while, so ported in a couple of weeks ago, see how things are going, and since i ported in there network has failed on me twice. Not being able to make calls / text for about half an hour the first time, then it was being a pain for about three hours the second time. I've called and got a port out happening on friday.
I'm hopping over to Orange, it is not exactly cheap, but it makes sense, Orange obviously upgrade and look after there network. I've never once had a text say fail, or call say error when being on Orange. You get what you pay for. |
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#20 |
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Forum Member
Join Date: Aug 2003
Posts: 1,360
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i cant leave O2 anyway for reasons such as: most people i know are on it and i use my phone a lot so i need the free calls and texts, had Orange been doing that offer or a very similar one, i'd be on them.
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#21 |
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Forum Member
Join Date: Jul 2003
Location: UK
Posts: 2,794
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If I were in charge of o2 I'd do the following:
1) Organise somebody to visit every customer to apologise for running such a pants service 2) Sell it to the yanks |
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#22 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Quote:
Originally Posted by Ben1900
i cant leave O2 anyway for reasons such as: most people i know are on it and i use my phone a lot so i need the free calls and texts, had Orange been doing that offer or a very similar one, i'd be on them.
I also have many other numbers diverted to my mobile, its not helpful when callers are told my number is not recognised! |
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#23 |
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Forum Member
Join Date: Aug 2003
Posts: 1,360
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i like the sound of this
http://shop.orange.co.uk/shop/payasyougo/rewards that's a better deal than i get on O2!! i would change over, but theres just 1 problem.... Signal
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#24 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Quote:
Originally Posted by Ben1900
i like the sound of this
http://shop.orange.co.uk/shop/payasyougo/rewards that's a better deal than i get on O2!! i would change over, but theres just 1 problem.... Signal ![]() You must be unlucky.. I can get full signal on all four networks in my house...
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#25 |
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Forum Member
Join Date: Aug 2003
Posts: 1,360
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i can get any network full signal 24/7 where i live but as soon as i go back to my course in Andover, boom... only O2 gets a signal
![]() the rest struggle badly... :yawn: |
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All times are GMT. The time now is 05:19.



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You must be unlucky.. I can get full signal on all four networks in my house...