DS Forums

 
 

Thomson DHD400 yellow light of Death


Reply
Thread Tools Search this Thread
Old 23-09-2005, 22:30
masterskier
Forum Member
 
Join Date: Sep 2005
Posts: 8

After researching on this site I took the plunge and purchased one of the above from Homecinematv.co.uk.
Very pleased with service of the above company and the size of the PVR but on switching on straight out of the box, the unit flashes its yellow light as the hard drive appears to run up and then it remains steadily yellow.
No amount of pressing either the ON switch or STB switch on the remote or the ON switch on the front panel will get the unit on. The LED never glows red.
Is this unit likely to be duff or is there any hard reset or combination of keys that may encourage it to start? or is this a sign of a lose connection on the inside, bearing in mind its been through a courier to get to me?
any suggestions gratefully received...
masterskier is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 23-09-2005, 23:30
Musukebba
Forum Member
 
Join Date: Oct 2004
Posts: 736
You should get it replaced by the retailer - it shouldn't do this out of the box. There's a chance it could be faulty return which you've been supplied with.

There is a way to get some Thomson PVRs back from a YLD, but all successes have been on machines previously working.
Musukebba is offline   Reply With Quote
Old 24-09-2005, 00:22
DX30
Forum Member
 
Join Date: Feb 2005
Posts: 897
It's got the symptoms of a faulty hard disk. It could just be a cable shaken loose in transit, but it could be more serious. Taking the thing apart to find out will invalidate the warranty. I agree with Musukebba - send it back.
DX30 is offline   Reply With Quote
Old 24-09-2005, 11:29
masterskier
Forum Member
 
Join Date: Sep 2005
Posts: 8
Thanks for the advice, have spoken with Homecinematv.co.uk this morning and they will be sending a replacement and picking up the faulty unit next Saturday.
To be fair to them, they have been very helpful.
masterskier is offline   Reply With Quote
Old 03-10-2005, 22:31
masterskier
Forum Member
 
Join Date: Sep 2005
Posts: 8
Thanks once again for kind advice, new unit arrived via courier on Saturday and what a top piece of kit it is. Very impressed with Homecinematv.co.uk, arranging replacement was a breeze.
masterskier is offline   Reply With Quote
Old 03-10-2005, 22:39
DX30
Forum Member
 
Join Date: Feb 2005
Posts: 897
Glad to hear it. It is a nice little unit - I've even got used to the looks now
DX30 is offline   Reply With Quote
Old 28-10-2005, 17:30
Wobb
Forum Member
 
Join Date: Oct 2005
Posts: 30
Hi,

I've had one for a few months and it's a good little box. It can get temperamental though if you try using forward and rewind a bit too quickly. You'll need to power off and on again and, if you're midway through recording something you'll lose it. But go gentle and it'll be OK.

Oh, and the Thomson helpline (number in the instruction book) is REALLY helpful. They answer quick and usually solve stuff quickly or recommend getting replacements.
Wobb is offline   Reply With Quote
Old 28-10-2005, 17:58
klunk
Forum Member
 
Join Date: May 2003
Posts: 1,370
A couple of members have reported that Thomson insiders have told them there is already in existence a software update which fixes YLDs and rewind problems, among other things. It is reportedly supposed to be broadcast before the end of the year. See the main Thomson threads:

http://forum.digitalspy.co.uk/board/...d.php?t=123718
http://forum.digitalspy.co.uk/board/...d.php?t=176181
klunk is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 05:36.