[Satellite John]

Amazing 3G and I-Mode tarriffs on o2 - Considerably better than 3:

(18 month) Inclusive any network minutes Inclusive texts Inclusive browsing allowance Monthly rental
Talker 1000 150 1MB £35
Texter 750 750

Tariffs are only online.

I think you can even call 0870 and 0845 numbers with the minutes. Bargain.

[lee18xx]

Pity its a pants network

[wavejockglw]

So 'pants' the emergency services rely on it..... think about that next time you need police, paramedics etc!

02 have by far the strongest 3G signal in my area at present.

[lee18xx]

No, emergency services do not rely on o2's GSM network - o2 set a completely new network up for them, called a TETRA network.

Consumer mobile phones have nothing to do with a TETRA network - completely different base stations, phone masts and equipment.

The TETRA network is run by a different company called o2 Airwaves - nothing to do with o2-UK

Therefore, I standby my comment that o2 is a pants network and the next time I phone for an ambulance/fire engine/whatever, I won't bare o2 a single thought

[crowfield99]

Quote:

Originally Posted by lee18xx

No, emergency services do not rely on o2's GSM network - o2 set a completely new network up for them, called a TETRA network.

Consumer mobile phones have nothing to do with a TETRA network - completely different base stations, phone masts and equipment.

The TETRA network is run by a different company called o2 Airwaves - nothing to do with o2-UK

Therefore, I standby my comment that o2 is a pants network and the next time I phone for an ambulance/fire engine/whatever, I won't bare o2 a single thought

Would not supprise me if the goverment placed an order for 5,000 Free O2 sims and uses the free texts for £10 a month. lol

[lalaland]

Quote:

Originally Posted by Satellite John

Amazing 3G and I-Mode tarriffs on o2 - Considerably better than 3:

(18 month) Inclusive any network minutes Inclusive texts Inclusive browsing allowance Monthly rental
Talker 1000 150 1MB £35
Texter 750 750

Tariffs are only online.

I think you can even call 0870 and 0845 numbers with the minutes. Bargain.

A similar offer is available in the stores too. I know as I just took it up.

You can sign up for 12 months (like I did) or 18 months as mentioned above.

On my 12 months contract I have 1,000 any time any network minutes and 200 text messages for the first 6 months and then 500 any time any network messages and 100 text messages for the remaining 6 months.

This is still £35 per month.

This tarrif is meant to be for I mode phones and 3G phones only, but they currently have a short term managers offer on in the O2 stores where you can get a free K750i on this tarrif too, but be quick as it really is a limited offer for the K750i on this tarrif.

I believe the 18 month tarrif is also subject to the 6 months deal. After 6 months the 1,000 minutes should become 500 minutes and the texts down to 100. Still a good price though.

This is because they apply a double minutes and texts offer for the first 6 months on all tarrifs above their 200 tarrif. (or you can opt for other offers instead, but the double is the best one)

[lalaland]

Quote:

Originally Posted by lee18xx

Pity its a pants network

I have been using their 2G network while on Three and now am using them 100% now I've moved over to them and am happy with them.

A UK call centre with people that know what you are talking about, a decent tarrif, quick set up and the network's not let me down so far while on their network or using it via Three.

They also have won some award for their network recently, but I cannot currently find details for this.

On top of that, with my new contract I received a promise (in writing) that at the end of my 12 months with them they gaurantee me a free phone upgrade and at least as good a deal as new customers are getting when joining the network. Sounds good to me.

Just curiously, why do you think O2 are pants?

[Garyo2]

O2 are becoming the biggest provider in this country for a reason. They are obviously doing something right!

[lalaland]

Quote:

Originally Posted by Garyo2

O2 are becoming the biggest provider in this country for a reason. They are obviously doing something right!

Well lee18xx obviously has reason to think otherwise, I am sure he will post his reasons here soon.

I think O2 are fine, no network issues and customer service answer the calls quickly and are a UK based call centre.

I admit this is my first week with them, but so far so good.

[Garyo2]

I am sure Lee18xx does have his reasons. However he is one customer out of over 15million. As such it is unfair to say the whole network is pants. Yes, granted the service he recieved might have been.

The network infastrucutre itself is far from pants, it is very robust.

I dont work for o2 as such, in my job i get to liase with all the different network providers, as such i get to see problems from all sides (though more so for o2 as these are one of the clients). O2 growth has been phoenonminal over the last 6 months. The service is getting better and better all the time - espically the customer service side.

[lost boy]

Quote:

Originally Posted by lalaland

Well lee18xx obviously has reason to think otherwise, I am sure he will post his reasons here soon.

I think O2 are fine, no network issues and customer service answer the calls quickly and are a UK based call centre.

I admit this is my first week with them, but so far so good.

Fair enough... And all customer service CALLS do seem to be going to uk call centres now, thinking about it. I generally get through to the bury one near manchester now, though admittedly i do avoid the 0870 number as much as possible since emailing them is so dodgy.

They're no quicker than orange at picking up i find though, and as for network issues: they have the most cells here, but the most blackspots too.

[lee18xx]

Quote:

Originally Posted by Garyo2

O2 are becoming the biggest provider in this country for a reason. They are obviously doing something right!

Erm yeah, giving away free SIMS?

[lalaland]

Quote:

Originally Posted by lost boy

Fair enough... And all customer service CALLS do seem to be going to uk call centres now, thinking about it. I generally get through to the bury one near manchester now, though admittedly i do avoid the 0870 number as much as possible since emailing them is so dodgy.

When you call customer services they make a point of pointing out that they use UK basd customer services, obviously someone listens to what customers want even if it is slightly more expenvise

Quote:

Originally Posted by lost boy

They're no quicker than orange at picking up i find though, and as for network issues: they have the most cells here, but the most blackspots too.

I have no experience of Orange for many years, since they went down hill a long time back.

As for blackspots, I would expect any network to have areas they don't cover.

[lalaland]

Quote:

Originally Posted by lee18xx

Erm yeah, giving away free SIMS?

Ah, Lee you have returned, but failed to answer the question or back up your statement that O2 are pants.

Could you do so please?

And if O2 was 'pants' then no matter how many free sims they gave away that wouldn't be enough reason for people to use them. If I was a PAYG user and could have a 'pants' network's simcard for free or a decent network's simcard for £10 I know that I'd fork out a one of payment to own that decent network's simcard as it would benefit me in the long run.

Free simcards will only get new connections who would then more than likely leave if the network was 'pants'. Having a decent network and tarrif options means the customers stay.

[lost boy]

Quote:

Originally Posted by lalaland

When you call customer services they make a point of pointing out that they use UK basd customer services, obviously someone listens to what customers want even if it is slightly more expenvise

I have no experience of Orange for many years, since they went down hill a long time back.

As for blackspots, I would expect any network to have areas they don't cover.

T-Mobile's customer service is UK based, as is orange's... although admittedly orange have offshored registrations now ho hum

Re orange customer service - well, i was spoilt at t-mobile so it's never seemed amazingly good anyway, however any queries get sorted out without too much fighting/pushing, and range of tariffs is good too... as for blackspots - of course, thats normal for radio signals. however considering the high number of o2 cells here they have an equally high of blackspots, and in odd places too