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VODA Just what is free |
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#1 |
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Forum Member
Join Date: Feb 2004
Location: Leicester
Posts: 825
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VODA Just what is free
Well as a few of you may know i was charged for accessing even the most basic nfeatures of Vodafone live. They have now credited my account with that money. Could someone please expalin just what is FREE and what is chargeable and what isn't. I know stuff like ringtones,weather updates etc ? is surfing the Vodafone news free etc etc??
Ben |
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#2 |
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Inactive Member
Join Date: Jan 2003
Posts: 43,524
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Quote:
Originally Posted by onephat
Well as a few of you may know i was charged for accessing even the most basic nfeatures of Vodafone live. They have now credited my account with that money. Could someone please expalin just what is FREE and what is chargeable and what isn't. I know stuff like ringtones,weather updates etc ? is surfing the Vodafone news free etc etc??
Ben |
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#3 |
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Inactive Member
Join Date: Oct 2002
Location: Glasgow
Posts: 10,276
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Its quite annoying that Vodafone direct you to 'free' trailers etc and when you reach the download page it is intimated that the 'free' is conditional on you signing up for a monthly content subscription. I know you can cancel this after the first month but 'free' should mean without subscription conditions etc.
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#4 |
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Forum Member
Join Date: Feb 2004
Location: Leicester
Posts: 825
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Quote:
Originally Posted by flagpole
All browsing of live! is free, they warn you before you are charged for anything.
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#5 |
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Forum Member
Join Date: Feb 2004
Location: Leicester
Posts: 825
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It appears that my settings were rong, they've talked me through manualy setting them and credited my account for the mistakes.
Excellent customer service Well done VODAFONE! |
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