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PVR-9200T will not schedule record radio when in standby + other bugs
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tanya
27-10-2005
Originally Posted by Northern Soul:
“But just out of interest I have had a look at the PVR satellite version (CI-8100PVR ) ,you can find it @ the link below.

imho the same case may have been used, just changed it a bit and added a couple of mirrors

_http://www.humaxdigital.com/global/products/ci-8100pvr.asp

Not sure if live links are allowed so just copy/paste link into browser and delete the underscore

Thanks Northern Soul”

The 9200 is not like the 8100PVR, it is more like the 9100PVR
Tanya
Northern Soul
27-10-2005
Hi Tanya

Yes you are correct it looks like I pasted the wrong link

At least we know they have experience with PVR's both satellite and terrestrial,so hopes of an update for bugs in the latest 9200T should be quite promising.

Thanks Northern Soul
Barry
27-10-2005
Originally Posted by Northern Soul:
“Yes my friend you can return it but sorry to say you will have the same problem with a new 9200T

The only way imho to cure the problem is for Humax to rectify it in a new software update.
How long that will take I don't know but i'm sure they will be onto it soon.

Thanks Northern Soul”

I could understand your sentiments if all of us were suffering from the radio problem, but as I have stated it works for me.
Northern Soul
27-10-2005
@Barry

Just a couple of questions please.

1)Did you select the programme from the radio EPG by pressing OK and it going into scheduled rcording by being reserved?

2)Or did you manually enter the recording in the schedule?

only option 2 will work for me

Thanks NS
marcdavis
27-10-2005
Originally Posted by Northern Soul:
“@Barry

Just a couple of questions please.

1)Did you select the programme from the radio EPG by pressing OK and it going into scheduled rcording by being reserved?

2)Or did you manually enter the recording in the schedule?

only option 2 will work for me

Thanks NS”

I'll be trying this out tonight as well, but as mine has not thrown a wobbly before I am integued as to whether a bug has indeed been discovered that affects indeed all machines
Barry
27-10-2005
Originally Posted by Northern Soul:
“@Barry

Just a couple of questions please.

1)Did you select the programme from the radio EPG by pressing OK and it going into scheduled rcording by being reserved?

2)Or did you manually enter the recording in the schedule?

only option 2 will work for me

Thanks NS”

Option 1: via the EPG and OK button, and then to St/by
Barry
27-10-2005
Can I just make something clear:

If you are having problems with your PVR eg

Lock-ups
Missed recordings
Inaccurate Time displayed

etc etc

It is important that you make contact with Humax.. and I would suggest by Telephone. The UK support number is printed in the manual.
givemestella
27-10-2005
Originally Posted by Northern Soul:
“Hello everyone I am also a newbie to the PVR scene and have purchased the 9200T after our old VCR died.

I am no newbie to Humax products though and currently use the humax IRCI 5400, NACI,5700,CRCI5500 satellite receivers on a daily basis.

All the above have the rear black on/off switch and have different Cams embedded, as well as two CI slots.The new PVR does not seem too different to me except for the freeview tuners instead of satellite and the top CI slots are blanked off. And off course the hard disc and the relevant software to access it.

I feel a word of warning may help people avoid possible future problems here though.

With the Humax satellite range if the rear black switch is turned on again to soon after a cold re-boot/reset ,the loader etc can be corrupted and you then have to reload the firmware/software for your model making sure one has the correct loader /software version from the humax site to get it working again!

IF YOU USE THE REAR BLACK SWITCH TO RESET AFTER A LOCKUP I WOULD SUGGEST YOU WAIT AT LEAST 60 SECONDS BEFORE YOU PWR ON AGAIN.

Lets hope that in time the software will be available on the humax site, then if we do have any loader /corrupt problems it is easily solved by re downloading the software via a null modem cable.

Sorry for rambling on so on to the Radio/record problem

@Givemestella

Don’t send your 9200T back the problem is a software bug and the same has happened to me. If you select a radio programme to be recorded from the guide using the OK button, the programme is reserved and the 9200 comes on at the correct time and record is shown in the display. However it fails to record radio ! in my case BBC7 using this method?

If you manually enter the desired Radio programme in the record schedule it works without a problem even from standby, a bit longer to set up but at least it works.

Humax have always updated their satellite range with new software on a regular basis and to be honest the quality and reliability are one of the best I’ve seen.

Lets hope. They sort out these few bugs with the new PVR soon. ”



nice one, thanks i did think about re-updating with the same firmware but unfortunately the referncerence f/w is not available yet. Have tried several factory resets but no joy. thanks for the tip though, manual schedule - i will try. But should i simply swap this at comet (if i can that is) for ease. Actually come to think of it i did rememeber switching off the box after a failed attemp to transfer a pc video to the humax directory that wasnt the mp3 or the photo folder. The directorys was then filled with grabbled names/directorys and the box froze after removing the usb cable. i then switched off the unit via the rear black switch...........................

............Right just tried it .... manual schedule record still does not record (when in standby), will try my best to swap it at comet - unless anyone does have the current firmware i can re-update my box with.
Last edited by givemestella : 28-10-2005 at 00:14
Richard82
28-10-2005
Well, as I mentioned earlier my 9200T continues to lock up/freeze. I've emailed Humax and called them several times all with no luck, they just say leave a message and they'll get back to me, but they haven't. At a loss at what to do now. Bit disappointed to be honest.

Richard
tanya
28-10-2005
Originally Posted by Richard82:
“Well, as I mentioned earlier my 9200T continues to lock up/freeze. I've emailed Humax and called them several times all with no luck, they just say leave a message and they'll get back to me, but they haven't. At a loss at what to do now. Bit disappointed to be honest.

Richard”

When your 9200 locked up, which channel was it on at the time?
My boyfriend's one lock-up three times last night on ITV2!
Tanya
Richard82
28-10-2005
Originally Posted by tanya:
“When your 9200 locked up, which channel was it on at the time?
My boyfriend's one lock-up three times last night on ITV2!
Tanya”

Funny you should say that but I called Turbosat where I bought it and their "test" model keeps locking on ITV2 - mines doing it on ITV1.
Turbosat told me though that it's very important that all these incidents are forwarded to Humax so that they do something about it.
tanya
28-10-2005
Originally Posted by Richard82:
“Funny you should say that but I called Turbosat where I bought it and their "test" model keeps locking on ITV2 - mines doing it on ITV1.
Turbosat told me though that it's very important that all these incidents are forwarded to Humax so that they do something about it.”

Was about to call Turbosat on this, many thanks for info, will email Humax directly instead.
Tanya
Richard82
28-10-2005
Originally Posted by tanya:
“Was about to call Turbosat on this, many thanks for info, will email Humax directly instead.
Tanya”

You should tell Turbosat also as they are collating info and sending it on to Humax - ask to speak to James as he'll be interested in the ITV2 stuff.
(0)1795 429 666

Cheers,

Richard
tanya
28-10-2005
Originally Posted by Richard82:
“You should tell Turbosat also as they are collating info and sending it on to Humax - ask to speak to James as he'll be interested in the ITV2 stuff.
(0)1795 429 666

Cheers,

Richard”

will cc email to them
thanks
Tanya
monty77
28-10-2005
...mine wont record anything in standby, let alone radio. Also has to re-load the EPG when you turn the box back on from standby mode.

That normal?

Cheers,
Adam
Northern Soul
28-10-2005
Originally Posted by monty77:
“...mine wont record anything in standby, let alone radio. Also has to re-load the EPG when you turn the box back on from standby mode.

That normal?

Cheers,
Adam”

If you have set a programme to be recorded in the schedule,the 9200 should turn on and record it from standby mode. Double check you have entered it correctly you should see a small timer clock in the display.

It takes ages for the EPG to load everyone seems to have this problem and it looks like a software update is needed to save the EPG to hard disc and cure the problem

Yes when you go to stanby the EPG is lost

Just a suggestion try a cold reeboot by turning the 9200 off at the rear black switch.

Wait at least 60 seconds before you pwr it on again though!

Apart from not being able to set a radio recording from the epg (I have to enter it manually) mine is working a treat, not frozen up yet and not missed any TV shedulded recodings

Thanks Northern Soul
monty77
28-10-2005
Originally Posted by Northern Soul:
“If you have set a programme to be recorded in the schedule,the 9200 should turn on and record it from standby mode. Double check you have entered it correctly you should see a small timer clock in the display.

It takes ages for the EPG to load everyone seems to have this problem and it looks like a software update is needed to save the EPG to hard disc and cure the problem

Yes when you go to stanby the EPG is lost

Just a suggestion try a cold reeboot by turning the 9200 off at the rear black switch.

Wait at least 60 seconds before you pwr it on again though!

Apart from not being able to set a radio recording from the epg (I have to enter it manually) mine is working a treat, not frozen up yet and not missed any TV shedulded recodings

Thanks Northern Soul ”

Thanks for the idea ... I've spoken to Humax today and they suggested doing a 'reset to default' settings and a hard reboot - will give it a shot tonight.

..the EPG not being stored thing is madness, they REALLY need to get that sorted ASAP.

Otherwise, like yourself, I'm pretty happy with it

Cheers,
Adam
late8
28-10-2005
Yeah, i'm shure Humax will get it sorted soon, they seem to be a good company. I'm happy with mine, but i find the Video Editing very poor - the << >> edit controls don't work!!

There also seems to be some variation between machines, mine loads within 15 seconds and the Full EPG in 5-10 min. I have had 1 crash on the first day i got it but its been ok now for the last 5 days.
monty77
28-10-2005
Originally Posted by Northern Soul:
“If you have set a programme to be recorded in the schedule,the 9200 should turn on and record it from standby mode. Double check you have entered it correctly you should see a small timer clock in the display.

It takes ages for the EPG to load everyone seems to have this problem and it looks like a software update is needed to save the EPG to hard disc and cure the problem

Yes when you go to stanby the EPG is lost

Just a suggestion try a cold reeboot by turning the 9200 off at the rear black switch.

Wait at least 60 seconds before you pwr it on again though!

Apart from not being able to set a radio recording from the epg (I have to enter it manually) mine is working a treat, not frozen up yet and not missed any TV shedulded recodings

Thanks Northern Soul ”

Still no go ... I think the 2 are related.

When I schedule a recording (it's in the list) and put into standby the timer icon (clock) shows but as the clock doesn't seem to be set in standby for some reason it never records.

I've done a full default reset and cold reboot .. still no time on the clock. Another call to Humax I think

Cheers,
Adam
roycymru
30-10-2005
Hi

Before I report this as a possible bug, can anyone else reproduce this error or suggest a different way of deleting unwatched recorded programs?

We have had a couple of occasions when programs that have been recorded, and which we have then deleted (and appeared to delete OK and disappear from the recorded program list) have then re-appeared on the recorded program list at a later date/time. Thinking about it, I think these have both been occasions when we have recorded something but then decided not to watch the recording i.e. seems to occur when deleting unwatched recordings. Should these be deleted differently, or are these just odd glitches, or I am I imagining this!?
cjuk
30-10-2005
I have deleted unwatched programmes no problem. Is it possible that when scheduling the programmes you have gone in and set them for daily, in which case you would need to delete the programme from the recording schedule otherwise it would appear each day - If you have padded both sides of the programme as well it may not have a name beside it in the recorded programmes list.
sdesign
31-10-2005
Originally Posted by Barry:
“Richard, I would ring them if I were you.”

I emailed them about not being able to record radio but still haven't had a response. Mind you, they'll probably just tell me to reset to default going on the other responses I've had so far

I'm really not sure their customer service is up to scratch, and I would be surprised if they fix any of these problems we're having.....they just don't seem interested to me (in my eyes an auto-response telling you to reset the box is not good customer support) and 8000T users seem to suggest that many of the problems we are seeing are long term issues that they have never addressed so why is anything gonna be different with the 9200T?
Grannygrunt
31-10-2005
Hi, everyone, just posting as had my first crash went to box this morning and it had locked up just said REC on display. Yesterday, when the clock had not set to right time, I did like most of you, went into time settings, and set to GMT 0.00. Duovisio was then displaying correct time, so I then thought that all set recordings would record correctly. Wrong. This morning, had to reboot after lock up, then when I looked in the recorded list, they had all recorded one hour late, and this was probably the reason for the lock up. This has annoyed me, as you all know, everyone disses the Panny, but it automatically set the right time as soon as I swiched on Yesterday, and I am annoyed now, if I had also set the recordings on the Panny which I didn't do, they would be there in their entirety!!! Also, then tried to ring Humax on the phone, no joy, I kept getting a message ' the recipient has put the phone down' so I have sent them an e-mail. This is not good enough for customer service.
okioki
31-10-2005
Hi,

Apologies if this has been mentioned before. Last night I got my first real problem –

While recording A.I. on BBC3 and watching Austin Powers on Channel4, I had scheduled a recording of Lost on E4. Got a message on the screen (didn’t read what it said) when Lost started recording. When the message went away the sound on Channel4 went away. I pressed the volume up button and the sound came back (sound was at about 80%) on channel 4. Unfortunately when I went back later to look at Lost, it had recorder with no sound at all.

Is anyone else getting this problem? Is this the same as the TV Record Simultaneous recording Bug mentioned by givemestella?

I have recorded a lot of programs since Thursday with no problem, but this was the first time I have recorded two programs at once and managed to watch another on the same mux as one of the recordings.

Thanks,
okioki
Grannygrunt
31-10-2005
Originally Posted by Barry:
“Can I just make something clear:

If you are having problems with your PVR eg

Lock-ups
Missed recordings
Inaccurate Time displayed

etc etc

It is important that you make contact with Humax.. and I would suggest by Telephone. The UK support number is printed in the manual.”

Tried that this morning Barry, trouble is they aren't answering, just putting phone down.(Note my post 48 on this thread)
Last edited by Grannygrunt : 31-10-2005 at 13:22
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