just got a text saying that i will be charged to recieve a certain alert in 30 days time.

I can't find anywhere on the o2 site to cancel the reciept of the alerts. and the help section is "down"!

Can anyone help me.

I received the following email from O2 on Wednesday:

Dear O2 user

We are sending you this as our records show that you are an O2 registered user and that you have been receiving one or more of our free alerts services. (You may have registered when we were Genie, and we have since become O2.)

In order to maintain quality standards and ensure continued improvement to our text alert services, we will be introducing charges for free text alerts from 30 days' time.

Unfortunately, T-Mobile and Virgin Mobile do not currently have facilities to allow O2 to bill you for receiving O2 SMS alerts, so we regret that from 3rd August 2002 we will no longer be able to send you O2 text alerts.

We apologise for this interruption in service, and we will contact you again shortly when we are able to offer you the service. We trust you have enjoyed receiving O2 text alerts, and that you'll stay with us after we have implemented these changes.

O2 Customer Care Team


Hope that helps.

Go to the 02 website here

Log in

Click on "My Account"

Then click on "alerts" (on the box on the left). You can edit your alerts here.

Hope that helps

when i do that i get "page cannot be displayed"

There was something on the register about this.
Anyone know how to add numbers to your address book?

cheers,
Micky