T-mobile PAYG activation?

franka12 · 02-11-2005, 09:04

Just got myself a new T-mobile PAYG SIM-card. I am currently abroad and when I switch on my mobile phone, it wont access any network. Called T-mobile and they said my card is available for roaming and I should just "keep rebooting the phone". I asked if I shouldn't have made a call in the UK first, but the lady said "she didn't think so". She was not very knowledgeable though. Should I just wait 24 hours or will roaming only work after making a call in the UK first? Thanks

crowfield99 · 02-11-2005, 10:41

Quote:

Originally Posted by franka12

Just got myself a new T-mobile PAYG SIM-card. I am currently abroad and when I switch on my mobile phone, it wont access any network. Called T-mobile and they said my card is available for roaming and I should just "keep rebooting the phone". I asked if I shouldn't have made a call in the UK first, but the lady said "she didn't think so". She was not very knowledgeable though. Should I just wait 24 hours or will roaming only work after making a call in the UK first? Thanks

I think you do have to make a call first in the UK, then it becomes active. When I went to Cyprus on Holiday on Virgin, (Made calls previous in the UK etc) only took two seconds to log-on to Cytamobile-Vodafone!

Always make sure you have coverage for where you are at www.gsmworld.com and select "Coverage Maps."

franka12 · 02-11-2005, 17:40

Quote:

Originally Posted by crowfield99

I think you do have to make a call first in the UK, then it becomes active.

Would anyone know this for sure? T-mobile customer service don't know this...

crowfield99 · 02-11-2005, 21:30

Here is something to try, call T-Mobile Customer Services and tell them you are just having problems making a call from your phone and get them to connect you from the Call Centre. Give them a number to dial and this maybe will acitvate the SIM Card?

Hope this will help you a bit!
David

02-11-2005, 09:04	#1
franka12 Forum Member Join Date: Aug 2005 Posts: 80	T-mobile PAYG activation? Just got myself a new T-mobile PAYG SIM-card. I am currently abroad and when I switch on my mobile phone, it wont access any network. Called T-mobile and they said my card is available for roaming and I should just "keep rebooting the phone". I asked if I shouldn't have made a call in the UK first, but the lady said "she didn't think so". She was not very knowledgeable though. Should I just wait 24 hours or will roaming only work after making a call in the UK first? Thanks

02-11-2005, 10:41	#2
crowfield99 Forum Member Join Date: May 2002 Location: Walsall, UK Posts: 520	Quote: Originally Posted by franka12 Just got myself a new T-mobile PAYG SIM-card. I am currently abroad and when I switch on my mobile phone, it wont access any network. Called T-mobile and they said my card is available for roaming and I should just "keep rebooting the phone". I asked if I shouldn't have made a call in the UK first, but the lady said "she didn't think so". She was not very knowledgeable though. Should I just wait 24 hours or will roaming only work after making a call in the UK first? Thanks I think you do have to make a call first in the UK, then it becomes active. When I went to Cyprus on Holiday on Virgin, (Made calls previous in the UK etc) only took two seconds to log-on to Cytamobile-Vodafone! Always make sure you have coverage for where you are at www.gsmworld.com and select "Coverage Maps."

02-11-2005, 17:40	#3
franka12 Forum Member Join Date: Aug 2005 Posts: 80	Quote: Originally Posted by crowfield99 I think you do have to make a call first in the UK, then it becomes active. Would anyone know this for sure? T-mobile customer service don't know this...

02-11-2005, 21:30	#4
crowfield99 Forum Member Join Date: May 2002 Location: Walsall, UK Posts: 520	Here is something to try, call T-Mobile Customer Services and tell them you are just having problems making a call from your phone and get them to connect you from the Call Centre. Give them a number to dial and this maybe will acitvate the SIM Card? Hope this will help you a bit! David

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T-mobile PAYG activation?