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Old 03-11-2005, 18:27
rifleman19
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Join Date: Aug 2003
Location: North West Kent
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I am on Orange PAYG, The other day i topped up my credit and everything was fine,

I have just tried to use my phone and cant because it now says,Unregistered Sim,

I have taken it out and replaced it but it is still the same,

Any ideas?
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Old 04-11-2005, 02:06
dawson
 
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I assume the sim was originally registered (i.e. usable)
Orange require all new SIMs to be registered before they can be used.

If it was, when was the last time you made an outgoing chargeable call? I think you need to make at least 1 every 6 months.

Best solution is to call Orange CS and ask for help.
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Old 04-11-2005, 12:08
rifleman19
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Join Date: Aug 2003
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Originally Posted by dawson
I assume the sim was originally registered (i.e. usable)
Orange require all new SIMs to be registered before they can be used.

If it was, when was the last time you made an outgoing chargeable call? I think you need to make at least 1 every 6 months.

Best solution is to call Orange CS and ask for help.
Thanks for the reply, I did what you sugested and called CS they said take the Sim out and wipe it with a dry cloth then reinsert it and leave the phone switched off for about 30 minutes,

I did this and now it works fine, Thanks again!!
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