Grrr £20 Gone In 5 Min

Simonuk · 06-11-2005, 12:41

My girlfriend went to text 80202 to get the lotto results from O2. She accidently text 80802 and I have got spammed by silly messages with predictions for the future at £1.50 each. I had just put in £20 and in the space of 5 min I am reduced to 34p. I text STOP, I text STOP ALL and they just end up sending me another at £1.50,they won't stop.

They have stopped for now as I don't have any credit left but I think I may have to change my number. What should I do? If I put in more money they will more than likely start again.

chriswilliams16 · 06-11-2005, 13:37

try ordering a new number like one of the free sims. otr call o2 and tell them about the problem and next time check the lotto on BBCI

stud u like · 06-11-2005, 13:50

why txt for the results when you can buy a paper or get them online or ceefax?

Sure is an expensive lesson for the perils of using horrid mobile phones that disturb the peace and quiet on bus and train journeys.

Blueraven · 06-11-2005, 19:02

You can also get them off the WAP service through BBC.....(I know too late) and the bonus is if it's the 300 texts/month sims you're using it also doesnt cost cause you get 1mb allowance each month (subject to the usual top up etc)

Incidentally I tried to get a true tone ringtone yesterday off of O2active and although it deducted 3.50, I didnt get the ring tone. Got to hand it to customer services (when I finally got through) they instantly refunded me the 3.50.........although wonder about the call cost. (after it looked like I'd be on hold for quite a while I went through the top up route

)

06-11-2005, 19:17

If you have a problem with O2 you can call them for free on 0800 005 005 (although this number does not seem to work for those with O2 online).

wicksta · 06-11-2005, 20:14

Quote:

Originally Posted by Simonuk

My girlfriend went to text 80202 to get the lotto results from O2. She accidently text 80802 and I have got spammed by silly messages with predictions for the future at £1.50 each. I had just put in £20 and in the space of 5 min I am reduced to 34p. I text STOP, I text STOP ALL and they just end up sending me another at £1.50,they won't stop.

They have stopped for now as I don't have any credit left but I think I may have to change my number. What should I do? If I put in more money they will more than likely start again.

Hi Simon,

Don't worry - in fact luckily for you I can cancel your subscriptions for you on 80202, it just so happens I look after that side of things for O2. If you drop me a mail to wicksta@gmail.com I'll open a case for you and remove your number immediately. (I'll mail you back from my work address once you've mailed me).

06-11-2005, 12:41	#1
Simonuk Forum Member Join Date: Apr 2005 Posts: 857	Grrr £20 Gone In 5 Min My girlfriend went to text 80202 to get the lotto results from O2. She accidently text 80802 and I have got spammed by silly messages with predictions for the future at £1.50 each. I had just put in £20 and in the space of 5 min I am reduced to 34p. I text STOP, I text STOP ALL and they just end up sending me another at £1.50,they won't stop. They have stopped for now as I don't have any credit left but I think I may have to change my number. What should I do? If I put in more money they will more than likely start again.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

06-11-2005, 13:37	#2
chriswilliams16 Banned User Join Date: Sep 2005 Location: LONDON Posts: 235	try ordering a new number like one of the free sims. otr call o2 and tell them about the problem and next time check the lotto on BBCI

06-11-2005, 13:50	#3
stud u like Forum Member Join Date: Aug 2005 Location: The Sunny Side Of The Street Posts: 40,105	why txt for the results when you can buy a paper or get them online or ceefax? Sure is an expensive lesson for the perils of using horrid mobile phones that disturb the peace and quiet on bus and train journeys.

06-11-2005, 19:02	#4
Blueraven Forum Member Join Date: Apr 2004 Posts: 725	You can also get them off the WAP service through BBC.....(I know too late) and the bonus is if it's the 300 texts/month sims you're using it also doesnt cost cause you get 1mb allowance each month (subject to the usual top up etc) Incidentally I tried to get a true tone ringtone yesterday off of O2active and although it deducted 3.50, I didnt get the ring tone. Got to hand it to customer services (when I finally got through) they instantly refunded me the 3.50.........although wonder about the call cost. (after it looked like I'd be on hold for quite a while I went through the top up route )

06-11-2005, 19:17	#5
Vodka Squirrel Posts: n/a	If you have a problem with O2 you can call them for free on 0800 005 005 (although this number does not seem to work for those with O2 online).

06-11-2005, 20:14	#6
wicksta Forum Member Join Date: Aug 2004 Location: Near Slough Posts: 976	Quote: Originally Posted by Simonuk My girlfriend went to text 80202 to get the lotto results from O2. She accidently text 80802 and I have got spammed by silly messages with predictions for the future at £1.50 each. I had just put in £20 and in the space of 5 min I am reduced to 34p. I text STOP, I text STOP ALL and they just end up sending me another at £1.50,they won't stop. They have stopped for now as I don't have any credit left but I think I may have to change my number. What should I do? If I put in more money they will more than likely start again. Hi Simon, Don't worry - in fact luckily for you I can cancel your subscriptions for you on 80202, it just so happens I look after that side of things for O2. If you drop me a mail to wicksta@gmail.com I'll open a case for you and remove your number immediately. (I'll mail you back from my work address once you've mailed me).

DS Forums

Grrr £20 Gone In 5 Min