|
||||||||
Virgin Mobile PAYG Problems |
 |
|
|
Thread Tools | Search this Thread |
09-11-2005, 17:24
|
#1 |
|
Forum Member
Join Date: Feb 2004
Location: Liverpool
Posts: 778
|
Virgin Mobile PAYG Problems
A firedn of mine has just bought a Virgin Mobile PAYG handset, its one of those Lobster ones which I really like!
The problem however is that the phone will not receive text messages or calls. He can phone and text other people no problem but when people try and reply he does not receive the texts and if someone tries to call him it says 'wrong number'! Any ideas cheers folks |
|
|
|
Please sign in or register to remove this advertisement.
|
|
09-11-2005, 17:29
|
#2 |
|
Forum Member
Join Date: Jul 2005
Posts: 334
|
Have they registered their sim card? Try ringing up 789 and talking to them, they're very helpful (most of the time!)
|
|
|
|
|
09-11-2005, 17:29
|
#3 |
|
Forum Member
Join Date: Feb 2004
Location: Liverpool
Posts: 778
|
is it free to call Virgin c/s off a PAYG Virgin phone?
cheers |
|
|
|
|
09-11-2005, 17:34
|
#4 |
|
Forum Member
Join Date: Nov 2002
Location: Hampshire
Posts: 37,041
|
Yes it's free to call them and I have always found them to be very nice and helpful too.
|
|
|
|
|
09-11-2005, 19:12
|
#5 |
|
Forum Member
Join Date: Jun 2005
Location: Gloucester
Posts: 28
|
It's not free. It's 10p if you speak to a customer services advisor. And that's 10p per call rather than per minute.
They are always very helpful and will probably sort out the problem in a matter of minutes. |
|
|
|
|
| Thread Tools | Search this Thread |
|
All times are GMT. The time now is 05:17.