• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Mobile Phones
Virgin Mobile PAYG Problems
joe_m
09-11-2005
A firedn of mine has just bought a Virgin Mobile PAYG handset, its one of those Lobster ones which I really like!

The problem however is that the phone will not receive text messages or calls.

He can phone and text other people no problem but when people try and reply he does not receive the texts and if someone tries to call him it says 'wrong number'!

Any ideas

cheers folks
Rhian
09-11-2005
Have they registered their sim card? Try ringing up 789 and talking to them, they're very helpful (most of the time!)
joe_m
09-11-2005
is it free to call Virgin c/s off a PAYG Virgin phone?

cheers
Mirage
09-11-2005
Yes it's free to call them and I have always found them to be very nice and helpful too.
adam_80
09-11-2005
It's not free. It's 10p if you speak to a customer services advisor. And that's 10p per call rather than per minute.

They are always very helpful and will probably sort out the problem in a matter of minutes.
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map