I decided to move from 02 pay & go to Orange pay & go. I gave orange the pac no. o2 gave me and yesterday,the day of the transfer,nothing happened between 11am & 4pm. My o2 simcard went off, and my orange stayed on the tempoary number.
I rang them at 4 pm yesterday,and the number transfer department told me to turn my phone off for 2 hours and then it should be all sorted. I will get a sim update, delete it, turn the phone off and it will all be ready.
I left it off all night,turned the phone on this morning,and no sim update,and the tempoary number was still running! I rang Orange, and said I still had no sim update. The ported number was showing up on their system,and the tempoary had gone. They decided to get onto o2,and find out if the papers hadn't been moved over or something?
Rang me back on the number ported number 5 mins later and said " I am ringing you on the ported number, so it looks like it's all sorted".
Great!!! But I can only receive calls and texts from orange mobiles! Landlines,o2,vodafone,t-mobile all say " this number is not recognised,please try again later!! (texts fail). I rang Orange back and told them about this,and they said we will get onto o2 again and see whats up. We will ring you back in 10 mins. That was 6 hours ago!!!
Any idea's whats going on and why I didn't get a sim update? I'm getting ready for the inevitable " it must be your phone"
I rang them at 4 pm yesterday,and the number transfer department told me to turn my phone off for 2 hours and then it should be all sorted. I will get a sim update, delete it, turn the phone off and it will all be ready.
I left it off all night,turned the phone on this morning,and no sim update,and the tempoary number was still running! I rang Orange, and said I still had no sim update. The ported number was showing up on their system,and the tempoary had gone. They decided to get onto o2,and find out if the papers hadn't been moved over or something?
Rang me back on the number ported number 5 mins later and said " I am ringing you on the ported number, so it looks like it's all sorted".
Great!!! But I can only receive calls and texts from orange mobiles! Landlines,o2,vodafone,t-mobile all say " this number is not recognised,please try again later!! (texts fail). I rang Orange back and told them about this,and they said we will get onto o2 again and see whats up. We will ring you back in 10 mins. That was 6 hours ago!!!
Any idea's whats going on and why I didn't get a sim update? I'm getting ready for the inevitable " it must be your phone"