Hi
My wife as a V975 on the 3 network , it is a subsidised line rental , the first 3 months via a reduced monthly charge direct from 3 and the then on the 6th (£75.03),9th (£75.03 ), and 12th (£25.01) month you can claim back.
The question is what is classed as these months
We started the contract on the 6th April and later recieved a bill dated the 7th April is this classed as the first month ?
The redemption voucher states " To claim your £75.03 cashback please send this voucher together with the Sixth Month Bill
April 7th Bill = Month1
May 7th Bill = Month 2
June 7th Bill = Month 3
July 7th Bill = Month 4
August 7th Bill = Month 5
Sept 7th Bill = Month 6 ( redemption due )
October 7th Bill = Month 7
November 7th Bill = Month 8
December 7th Bill = Month 9 ( redemption due )
Jan 7th Bill = Month 10
Feb 7th Bill = Month 11
March 7th Bill = Month 12 ( redemption Due )
The reason I ask is I sent Bill 6 dated the Sept 7th and they returned it saying it wasn't due yet try again next month which I did and got a refund
Anyone confirm how they actually count the months or was it a cock up on their part ?
Ta
My wife as a V975 on the 3 network , it is a subsidised line rental , the first 3 months via a reduced monthly charge direct from 3 and the then on the 6th (£75.03),9th (£75.03 ), and 12th (£25.01) month you can claim back.
The question is what is classed as these months
We started the contract on the 6th April and later recieved a bill dated the 7th April is this classed as the first month ?
The redemption voucher states " To claim your £75.03 cashback please send this voucher together with the Sixth Month Bill
April 7th Bill = Month1
May 7th Bill = Month 2
June 7th Bill = Month 3
July 7th Bill = Month 4
August 7th Bill = Month 5
Sept 7th Bill = Month 6 ( redemption due )
October 7th Bill = Month 7
November 7th Bill = Month 8
December 7th Bill = Month 9 ( redemption due )
Jan 7th Bill = Month 10
Feb 7th Bill = Month 11
March 7th Bill = Month 12 ( redemption Due )
The reason I ask is I sent Bill 6 dated the Sept 7th and they returned it saying it wasn't due yet try again next month which I did and got a refund
Anyone confirm how they actually count the months or was it a cock up on their part ?
Ta
