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Unwanted Balance message
poppasmurf
19-11-2005
I have a Nokia 5110 on the O2 network. It recently started displaying the balance left on my account after every call made or received, or sending a text. I never asked for it, and can find no way of getting rid of it appearing every time I use the phone in any of the Menu settings. Is it something to do with the phone or is it something else O2 have given me without asking? Any suggestions for getting rid of this annoyance will be appreciated. Thanks.
crickletail
19-11-2005
Not only is the balance displayed. It gives a tex alert tone for this. Which I hate. But you request a balance there is no tex alert tone. But it is the same network message.
DOS
19-11-2005
The balance messages seem to be random for me.

When i had a sagem, it played the message tone for balance messages, but my motorola dosnt.
sean2003
19-11-2005
o2 PAYG sent balance after most calls / texts / people hitting your voicemail's's LOL.

Have to call them and ask them to be stopped..... Or just change to a different network...... o2 are a joke
ScorpionXxX
20-11-2005
call cust care and notifications such as these should be removed
BIGDOGUK
20-11-2005
That's what I did I changed to Virgin Mobile because o2 were sending me the alert after evry calls and txts so anoying plus they could'nt even get the WAP and MMS settings to work (Motorola V3 silver) even when I tryed a different phone (Nokia 6600). O2 are useless. Brind back BTCellent much better service. Stupid forgein takeovers
mattworld
20-11-2005
Originally Posted by BIGDOGUK:
“ Brind back BTCellent much better service. Stupid forgein takeovers ”

O2 is still British (just), it hasn't been taken over (yet)

Anyway, I've found that whenever I've contacted O2 about getting rid of these messages they tell me that they had removed them but I still got them randomly, which was even more annoying. Don't think there is a way to be 100% rid of them.
Red492
20-11-2005
i have sort of the same problem with vodafone as soon as i get down to £3 when i try to make a call a stupid voice comes up and tells me that my balalnce is getting low and i need to arrange a top it does my head in cause its with every phonecall and one got any ideas how to stop it?
mattworld
20-11-2005
Apart from keeping your balance above £3 , try giving them a call and asking them if they can disable low balance alerts. Not sure if they will, but its worth a try.
sean2003
20-11-2005
Originally Posted by mattworld:
“O2 is still British (just), it hasn't been taken over (yet)

Anyway, I've found that whenever I've contacted O2 about getting rid of these messages they tell me that they had removed them but I still got them randomly, which was even more annoying. Don't think there is a way to be 100% rid of them.”


I contacted them asking to remove them, they emailed back ages later saying they will try to remove them but it does not always work. So i emailed back saying if they are not completly gone in 24 hours to sent me a PAC code and i was going....... Got a email straight back saying they were off.... They were!

Then a few days later they were having 'network problems' for hours so i got a PAC and left anyway. I was cut off for more than 24 hours when moving on to o2.......... Shall not be going back anytime soon!
neo6776
20-11-2005
Originally Posted by BIGDOGUK:
“ O2 are useless. Brind back BTCellent much better service. ”

they still had the same alerts when it was BT cellnet

anyway these can be removed as i had it done to my account, but now on orange so dont care
poppasmurf
20-11-2005
GREAT NEWS I emailed O2 this afternoon and I've just had an email back saying they have removed the notification from my phone. That's good service. Thanks O2
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