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Telephone Fault |
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#1 |
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Forum Member
Join Date: Mar 2004
Posts: 220
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Telephone Fault
Hi, i was wondering if someone could help me.
I had a telephone fault in my house - the telephone line was dead. The BT engineer came around and fixed it but i also have an extra telephone socket downstairs which is still dead. I asked the BT engineer to fix it but he said that the telephone socket downstairs is an extension and so BT does not cover it's cost. He said it was really easy to fix - just open the font plate and terminate the wires???? Does anyone has a clue and please help me???? |
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#2 |
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Forum Member
Join Date: Dec 2001
Location: Earth
Posts: 1,418
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Probably just means that the wires running from downstairs aren't connected to the hold in the white phone socket front bit where u plug in the cable. Just open it up and have a look.
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#3 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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#4 |
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Banned User
Join Date: Nov 2005
Location: London,Camden
Posts: 53
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just switch to Telewest
Switch to Telewest and you can take advantage of free extensions and even second lines. Second lines are charged at £10.50 per month extra.
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#5 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Telewest?? And have less choice of cheap phone providers!
Telewest for broadband. For TV and phone - forget it. We used to have Telewest phone a few years back, but like many people we saw the light. However we have now even dropped the BT line and use just VoIP. |
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#6 |
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Forum Member
Join Date: Mar 2004
Posts: 220
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Quote:
Originally Posted by BexTech
Seems like the bt engineer that came around disconnected the extension Once again, thank you
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#7 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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No worries.
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