Renewed O2 contract

SeanMcQ · 22-11-2005, 14:17

Just renewed my contract with O2 and I'm quite happy. I was on Online 300 which is 300 Off Peak mins and 500 texts for £25. I only use about 250 texts a month but I needed more minutes.

I've had a few phone calls from 3 offering me great deals so I decided to chance my arm with O2. First time I called, I was offered 500 mins and 100 texts for £45 and was told how fantastic this was. Thats the best deal they could offer I was told....no thanks. Hung up, phoned back straight away. Explained to the guy about 3, the best he could offer me was 500 mins and 200 texts for £25. I said make it 300 texts and you've got a deal. He couldn't do it, it would cost £36 for 300 texts. No thanks I said. Phoned back again straight away, asked for my PAC code, was asked what kind of deal I was offered.

She checked my account and offered me 500 anytime minutes and 300 texts for £24 with a free K750i. I took that one

Probably could have held out for more texts but I never go over about 250 anyway and I'm gettin 200 extra minutes and they're anytime instead of off peak with a new phone, so I'm happy

Anyone get any good deals?

ianoel230982 · 22-11-2005, 16:55

if i were you mate i'd call back and just double check what they've given you and MAKE them write i in your notes what they've offered u then read it back to u over the phone.
retentions have a funny habit of missing out important information when it comes to save deals

also get the advisors name and ext.

SeanMcQ · 22-11-2005, 21:47

She did that over the phone and read out exactly what I was getting and repeated it twice and I had to give my mothers maiden name for confirmation and I've just got an e-mail about my handset upgrade. My new tarriff starts on December 18th

22-11-2005, 14:17	#1
SeanMcQ Forum Member Join Date: Jan 2004 Posts: 1,280	Renewed O2 contract Just renewed my contract with O2 and I'm quite happy. I was on Online 300 which is 300 Off Peak mins and 500 texts for £25. I only use about 250 texts a month but I needed more minutes. I've had a few phone calls from 3 offering me great deals so I decided to chance my arm with O2. First time I called, I was offered 500 mins and 100 texts for £45 and was told how fantastic this was. Thats the best deal they could offer I was told....no thanks. Hung up, phoned back straight away. Explained to the guy about 3, the best he could offer me was 500 mins and 200 texts for £25. I said make it 300 texts and you've got a deal. He couldn't do it, it would cost £36 for 300 texts. No thanks I said. Phoned back again straight away, asked for my PAC code, was asked what kind of deal I was offered. She checked my account and offered me 500 anytime minutes and 300 texts for £24 with a free K750i. I took that one Probably could have held out for more texts but I never go over about 250 anyway and I'm gettin 200 extra minutes and they're anytime instead of off peak with a new phone, so I'm happy Anyone get any good deals? Last edited by SeanMcQ : 22-11-2005 at 14:24. Reason: Made title clearer

22-11-2005, 16:55	#2
ianoel230982 Forum Member Join Date: Oct 2005 Location: Lovely England Posts: 139	if i were you mate i'd call back and just double check what they've given you and MAKE them write i in your notes what they've offered u then read it back to u over the phone. retentions have a funny habit of missing out important information when it comes to save deals also get the advisors name and ext.

22-11-2005, 21:47	#3
SeanMcQ Forum Member Join Date: Jan 2004 Posts: 1,280	She did that over the phone and read out exactly what I was getting and repeated it twice and I had to give my mothers maiden name for confirmation and I've just got an e-mail about my handset upgrade. My new tarriff starts on December 18th

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Renewed O2 contract