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Old 23-11-2005, 15:23
Dykeolicous
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Join Date: May 2004
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I have just registered one of the new o2 online sims & I signed up with o2 extra's. I downloaded a game, which was meant to be free and gits took £5 of my credit. Tried ringing them to sort this out and got no where. Can anyone suggest a contact number for somewhere in o2 that could help me with this?

Cheers
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Old 23-11-2005, 15:27
KrisReynolds
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O2 Online problems need to be sorted ONLINE!

Go to www.o2.co.uk and click the help link, find the "Contact Us" option and they'll get back to you within 24hrs
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Old 23-11-2005, 15:45
Dykeolicous
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Originally Posted by KrisReynolds
O2 Online problems need to be sorted ONLINE!

Go to www.o2.co.uk and click the help link, find the "Contact Us" option and they'll get back to you within 24hrs



Well all other problems I have had have need to been sorted ON THE PHONE!!

So thanks for your comments (hehe)
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Old 23-11-2005, 15:49
ScorpionXxX
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The game and Ringtone should be £2.50 or less otherwise full price
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Old 25-11-2005, 12:08
Dykeolicous
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Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers
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Old 25-11-2005, 12:32
gers09
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Originally Posted by IckleMissScotty
Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers
Just phone the o2 online customer care.

The number is in the help section, on the contact us page on o2.co.uk
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Old 25-11-2005, 12:53
OliCad
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Location: Bude, Cornwall UK.
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Right, I had a problem where my 300 free texts just STOPPED and I'd only sent over 100 so I looked around for a number to call them on that was free as I disagree with extrorionate charges. So I posted a message on here and was given a link to saynoto0870.co.uk and after reading a few numbers, I found this number: 0800 005005 it gets you through to someone on the contracts desk but they put you through to the PAYG dept and it's free!
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Old 25-11-2005, 14:05
lost boy
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Originally Posted by IckleMissScotty
Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers
I found these (presumably dedicated) details for them ages ago. Hopefully they'll still be valid

Telephone: 0870 990 1294
Email: O2Extras@o2.com
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Old 25-11-2005, 14:39
ScorpionXxX
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Originally Posted by IckleMissScotty
Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers
Call 2202 free from P&G phone for lattest o2 offers etc
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