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o2 Extra's
Dykeolicous
23-11-2005
I have just registered one of the new o2 online sims & I signed up with o2 extra's. I downloaded a game, which was meant to be free and gits took £5 of my credit. Tried ringing them to sort this out and got no where. Can anyone suggest a contact number for somewhere in o2 that could help me with this?

Cheers
KrisReynolds
23-11-2005
O2 Online problems need to be sorted ONLINE!

Go to www.o2.co.uk and click the help link, find the "Contact Us" option and they'll get back to you within 24hrs
Dykeolicous
23-11-2005
Originally Posted by KrisReynolds:
“O2 Online problems need to be sorted ONLINE!

Go to www.o2.co.uk and click the help link, find the "Contact Us" option and they'll get back to you within 24hrs”




Well all other problems I have had have need to been sorted ON THE PHONE!!

So thanks for your comments (hehe)
ScorpionXxX
23-11-2005
The game and Ringtone should be £2.50 or less otherwise full price
Dykeolicous
25-11-2005
Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers
gers09
25-11-2005
Originally Posted by IckleMissScotty:
“Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers ”

Just phone the o2 online customer care.

The number is in the help section, on the contact us page on o2.co.uk
OliCad
25-11-2005
Right, I had a problem where my 300 free texts just STOPPED and I'd only sent over 100 so I looked around for a number to call them on that was free as I disagree with extrorionate charges. So I posted a message on here and was given a link to saynoto0870.co.uk and after reading a few numbers, I found this number: 0800 005005 it gets you through to someone on the contracts desk but they put you through to the PAYG dept and it's free!
lost boy
25-11-2005
Originally Posted by IckleMissScotty:
“Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers ”

I found these (presumably dedicated) details for them ages ago. Hopefully they'll still be valid

Telephone: 0870 990 1294
Email: O2Extras@o2.com
ScorpionXxX
25-11-2005
Originally Posted by IckleMissScotty:
“Just thought I'd ask again if anyone knows of a number I can call o2 about o2 extra's?

Cheers ”

Call 2202 free from P&G phone for lattest o2 offers etc
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