Watching TV this morning after Humax 9200t has been on all night (was recording last night so could not switch to standby before I went to bed) and PIP not working at all.

Push pip button and box pops up saying not available during recording.

I am not recording anything.

Changed channels, switched off and on again. No change.

Have recorded programs to watch so do not want to power down as lost recorded programs before doing this.

Switched power off at back anyway, good time to check if problem with hard drive and power failures, switched back on PIP has reappeared and programs are still showing.

Dilema! May be taking this unit back and forgetting Humax if this is not sorted out quickly.

I too thought I wasn't recording anything whereas due to a mistake a recording had been running for several hours. Press PLAY to get up the information bar to see if anything is actually recording.

Yes tried all that, even started two recordings and switched to another channel to make sure it wasn't recording anything.

Tried pip and message appeared. Stopped both recordings and tried PIP again, still getting message.

Have now powered down the box using switch at back, everything back to normal, pip working and program recordings still showing in list.

Very temperamental box.

I did try to access mpeg files using laptop and USB this morning and tried to transfer a previously copied file back onto the hard drive, no joy as it gave me a failure message.

I dont think it likes being left on overnight. Unfortunately cant switch off the unit if it is in the middle of recording something as the recording is stopped.

Sounds like a problem with your box because I'm pretty sure you can turn off during a recording and it will continue the recording OK.

dradept, you should be able to switch the unit into standby without affecting any recording currently being made. Try a test recording and check. The unit should record whether it is on or in standby mode. If yours doesn't, then you obviously have a faulty unit, and should ring Humax up about this.
GG
Last edited by Grannygrunt : 26-11-2005 at 13:24

Roger that, GG! Other than radio recordings (see many refs) it makes no difference whether box is 'on' or on standby - either to ongoing, already started, recordings, or to upcoming scheduled recordings. As you say, if it does, sounds like a duffy.

Barry

My mistake, was going on my old 8000 model, as I remember once switching off to go to bed and the recording light went out as well, decided not to do that again.

Didn't think of checking this system out first. Good feature.

Anyway still had problem with PIP not working until total switch off using power switch at back.

Also noticed today had a ghost recording, watched and deleted a program last night and it reappeared this morning.

Thanks for the replies so far.

My box has been on most of the time since 3NOV2005. Is your box well ventilated?

I had this happen on the first Day that the Humax was available see this post in the long Humax thread, have not had it happen again since.

I've had my 9200t just a week and have also had this PIP problem, if you can call it a problem? All OK after a switch off, I'm still very Impressed with this bit of kit.

Lat night I also had the pip problem for the first time ever.
I am on the original software, the new software may or maynot fix this.
The way I found the problem was when I switched in to standby the hardrive did not switch off, also when you switch it on it comes on immediatly and the EPG is fully loaded. I double instant recorded and double scheduled recorded while in standby (recorded 2 things at once perfectly) to try to clear the fault, nothing worked. Pressing the stop button reconed their were no recordings going on. I did not try the on/off switch at the back since I new that would work from other people. I then tried reseting the box back to default settings in the installation menu and that fixed it, but also erased all my settings and recording schedule.
I am running on the old software since the new creates more lockups than the old.

Does anybody no what causes this fault? I wonder if I did something different that day to cause the fault?

I had a missed recording last night. I suspect it might be related to the PiP problem.

Here's what happened:[list=1][*]The box thought it was still recording when it wasn't. It does this occasionally. The symptoms were: disk still spinning when on standby, instant startup from standby, and PiP unavailable.[*]I scheduled several recordings. All except the last recorded OK, including some that were simulataneous and recorded while I watched a third channel. But, there is no sign of the last recording. (Typically, this is the one I least wanted to lose: the excellent, and not repeated "Sensitive Skin" on BBC2.[/list]
Has anyone noticed any link between missed recordings and the PiP problem? In future I'll be rebooting the machine whenever I notice the disk spinning when it shouldn't be, just in case.

Got my 9200 yesterday and hit the PiP problem last night. I'd installed the latest software (1.00.01) earlier in the day, so it looks like it happens with old and new software.

Haven't been able to recreate it yet, but I was doing a scheduled recording whilst watching another channel and also copying some jpegs across (and hit a barrier at 1024 images). After the recording had finished I noticed the PiP wasn't working as described in previous posts.

Complicated circumstances I know, but I will try to replicate this to see if it happens again.

hi i had this after software update but then i did a factory reset and all is fine now

Nyet

I have not connected the Humax to the PC using the USB connection ever, so it can not be that, that creates the fault = hope that helps you narrow the cause down. If we can find out what creates the problem, it will make it easier for Humax to find and fix.

I too have been having a problem and I now believe I understand the
circumstances that are causing it.
Firstly, the symptoms for me are: pressing the PIP button reveals the
'not available during recording' message even though nothing is
recording. Switching into standby isn't actually doing so, as, 1, the
display shows the time but the clock icon showing that a timer is set
is missing, and 2, the unit comes out of standby immediately and the
epg is fully populated. Turning the machine off at the back is the only
way to reset everything.

This seems to only happen after the unit has been recording 2 channels while watching a 3rd on the same mux.
My machine has the original software by the way.

I have now had three emails from Humax all saying roughly the same thing;


All the problems I have had so far have been one off problems, none have re-occured, I have now updated my software through the serial port so hopefully all will be working well.

I am very happy with Humax as they do seem to keep their systems updated and they are very quick at fixing problems, having owned an 8000T model prior to the 9200T that was updated on several occasions fixing several annoying bugs I know and trust them to do a good job.

I think you're onto the cause of it. My original experience of this did happen after recording to two channels at the same time, and the problem happened again last night after recording from two channels. Both were on different muxes and started at the same time (but ended at different times), and I was watching a third channel.

I've tried replicating this using instant record, but couldn't. I think it only applies to scheduled recordings (possibly starting at the same time). A bit more testing should help clarify it.

FYI I get the same symptoms and I'm using the latest software.

Cannot replicate this all the time using the ideas above, and I have been trying for days...only suceeded in getting one occassion of no PiP, but that was recording 2 and watching one of them at the same time.

Testing continues..............

It happens every time I have 2 scheduled recordings on different muxes starting at the same time (although different start times may also do this), while watching another channel on the same mux. For me there's no longer any question - Recorded 'Rome' on BBC2 and 'Most Haunted' on FTN yesterday, while watching 'life in the undergrowth' on BBC1, all started at the same time. 'Rome' finished first, and as soon as the second recording finished I checked PIP - saw the 'not available during recording' as expected. I of course had checked before the recordings started that PIP was working, and after a reboot it was again, until the next occasion.

I had this no PIP problem after doing the software update, but after doing a reset it was cured.

since then I have had a few lock ups and have just found out the PIP problem is back.

I've emailed Hummax again, as they replied last time saying a reset would cure this?

esseff - are you padding the end times?

I had 4 attempts yesterday at reproducing the problem, by recording two programmes on separate muxes starting at the same time. I tried watching one of the two programmes, watching another channel on one of the muxes, and even tuning into a third mux before the two recordings start - it displays a nice message and then blank screen as soon as the two recordings start. But I couldn't reproduce the PiP problem.

Then going to bed last night I switched the 9200 to standby and noticed the disk whirrring. Yes I'd got the problem, and yes I'd been recording two things on different muxes earlier. Only real difference to my tests was that I'd padded the end times.

So I'll try to do some more tests today.

Yes, Nyet, all my recordings get a padding. Can I just clarify? Are you saying that when you were unable to reproduce the PIP problem, the recordings you made were scheduled recordings that had not been padded, but when you discovered the problem, you had indeed tried a test with padding?

I hadn't been padding during testing yesterday, but both times I've experienced this problem I had padded both recordings.

So, tried padding both recordings this afternoon but didn't get the problem - arrgh!

Anyway tonight I've got exactly the same recording schedule as last Friday when I got my first Pip problem.

I think that this should be added to the FAQ as I've got the self same problem. Although I will check that a hard reboot (switch at back) will clear it, it'd be useful to have this listed.