On 09/11/05 at 12:45 I received on my mobile message from a company-http://www.gtmobiles.co.uk/:"3G Supplier-Attention account holder: Please call now on 08703654016 regarding your mobile phone".
On 11/11/05 I called to this number and explained that I was interested only in mobile Nokia 6630, 3 network, Talk & Text 600 also I have found this product on three websites (carphonewarenhouse.com, onestopphoneshop.co.uk, e2save.com) in price 12 months GBP 8.99 or total 107.88
“If your price is the same I will buy”. Somebody told me that he had the same price and I offered Nokia 6630. In the end they explained me about cashback and promised that I would have to receive the mobile on Monday.
After 10 minutes I checked the price and it was GBP 203.95. I called back to cancel this order.
On 11/11/05 at 14:22 somebody (probably Mark) called me back from 01606814800 and confirmed me-"Do not worry, your order was canceled".
On 15/11/05 Tuesday I had received a package with mobile. I did not know how I could return or better
www.gtmobiles.co.uk will take it back from my home, should I open this package or not. I called today to Alistair 01606814800 who advised me call 08712225522 - Customer Services Team only.
I spent more 5 pounds but could not reach delivery service all day on Tuesday until 5 pm so their phone replyed:"We are sorry. We have a break. We have training". Therefore
I sent this package Recorder Signed For which I never opened back by post.
After one week I called to
www.gtmobiles.co.uk and asked for canceling my contract and direct debit. They refused me until receiving this mobile back.
Next I emailed to
www.gtmobiles.co.uk, 3- Customer Servise
and Carphone Warehouse. Two last called me back and helped me to cancel this contract complitely although this mobile was lost by Royal Mail as I checked on his website.
My next mobile I have bought at
www.e2save.com
without any problem
Last edited by direct2000 : 07-12-2005 at 10:30