I need the help of an RDR-HXD710 owner

beatnik

01-12-2005

Hi,

I've already posted about my trouble with "Random Timer Icons" - See this thread.

Nobody has managed to shed light on the problem, although 121electricals have very kindly offered to replace the unit. However, my instinct is that this problem is a software bug and not a fault during manufacture.

So, I've spent a while this evening trying to reproduce the problem, and I've come up with a 100% method of getting these seemingly random red timer icons to appear. I now want to check if it happens on any other RDR-HXD710. So, I'd really really appreciate it if another owner could try these steps...

1) Set a timer for "Jamie's Great Escape" on More 4 on Saturday 3rd December at 13:30pm to 14:00pm. Do this in the normal way through the guide, don't set the timer manually.

2) Now see if another timer icon has appeared on "Smallville" on E4 on Tuesday 6th at 18:00pm to 19:00pm. This is what happens on my machine and I'm confident that it is a software problem and needs fixing by Sony.

Thanks for reading this and even more thanks if you can nip off and try it now

Cheers.

vinceds

01-12-2005

hi there,
just did this on my HXD710, but only a timer icon on Jamie Oliver I'm afraid, nothing on Smallville - very strange!
vince

Mikesl

01-12-2005

Originally Posted by beatnik:
“Hi,

I've already posted about my trouble with "Random Timer Icons" - See this thread.

Nobody has managed to shed light on the problem, although 121electricals have very kindly offered to replace the unit. However, my instinct is that this problem is a software bug and not a fault during manufacture.

So, I've spent a while this evening trying to reproduce the problem, and I've come up with a 100% method of getting these seemingly random red timer icons to appear. I now want to check if it happens on any other RDR-HXD710. So, I'd really really appreciate it if another owner could try these steps...

1) Set a timer for "Jamie's Great Escape" on More 4 on Saturday 3rd December at 13:30pm to 14:00pm. Do this in the normal way through the guide, don't set the timer manually.

2) Now see if another timer icon has appeared on "Smallville" on E4 on Tuesday 6th at 18:00pm to 19:00pm. This is what happens on my machine and I'm confident that it is a software problem and needs fixing by Sony.

Thanks for reading this and even more thanks if you can nip off and try it now

Cheers.”

I have just tried this on my one week old HXD710 and it is exactly as you say. The icon appears against "Smallville".

I find it hard to believe that a fault could manifest itself in this way on both our players and therefore agree it must be a firmware issue. I'm not too bothered about it to be honest.

Regards

Mike

beatnik

02-12-2005

Thank you both for trying it out. I've also been speaking to Sony and they have also managed to replicate the problem, so it looks like a firmware issue.

It isn't that big a deal and I'm glad that my individual unit isn't at fault (which means I don't have to send it back).

Hopefully it'll get rolled into a new firmware update.

middlep1

02-12-2005

I just tried this and found a random icon on Smallville

I got my D710 from Dabs.com, and it's not had any multiregion upgrade

surely this is a firmware bug

gser

02-12-2005

Same bug noticable on my machine. Lets hope they issue an update soon as it is quite confusing when reviewing the EPG to know what I am recording for real.