A provisional date for a OTA software download had been booked for the 14th December to 17th December. Dare we hope?? I am really keeping my fingers crossed that this is it!!
Well let's hope so eh???
GG

Let's hope so!

I'm getting increasingly fed up with the number of missed recordings (had a few last week) and the random crashing.

This morning I typed up an email to send to Panasonic. Maybe I'll wait to see what happens with this OTA (if it actually is for the '100) before I send it off.

Cheeky

Don't wait Cheeky-Chappy, send it!!! the more of us that let them know how fed up we are, the better. ( I sent one this weekend after my 'Bleak House' recording was ruined by the info bar being present all the way through. I also am fed up of the 'lock ups' etc, so please continue and send it. we desperately waiting for this PVR to be put right!!

GG

If you insist

What's the email address?

I'll have a go at tidying up the email on the way in to work tomorrow and send it tomorrow night when I get home and can connect the laptop at home.

Cheeky

Tis not for the TU-CTH100 according an e-mail I have just received.......

The targeted date for the next update is currently.................

Feb 2006

(500th post, and it had to be bad news )

Oh, no, don't say that Barry!! I don't know if my patience is going to hold out that long!! But what to do??? I bought mine from the now defunct Unbeatable. Is there any chance of getting my money back??? Also, I did take out a warranty for it. Can you advise??? I don't know about you, but my patience is running out. Who did you e-mail???
GG

GG

Check you PM's

The advice passed to me was they could arrange a swap out, but as the problems are software related, cannot see the point.

I did ask if it was possible to revert to the original software, which was less problematic for me, but that was a no

I know Barry, have done the 'swop out' route, and all that happens is you end up replacing one box with problems for another, as they tend to be all the same.

GG

Was it from Nick in Wales... he's not responed to me?

I put on this site on the 1st of Dec that it was going to be Feb 06 that the updates were now due.I have had mine 6mths now and have run out of patience.I have ordered a toppy which I should have this week.I was thinking of also keeping the panny as well,but it missed another recording over the weekend so I am sending it back.I have emailed panasonic a couple of times but the reply is sorry to hear about your problems and the new update date is.......
Hope you all have a good Christmas,

Gave mine to my brother this week took delivery of 250 gig toppy last Friday some niggles but seems ok not lost any recordings

The info bar may not actually be present on the recording. I've found that if I play back a recording while either Live 1 or Live 2 is tuned to a service that is displaying one of the text based "No service" screens (e.g. BBC3 out of hours) then the info bar appears over playback. Tune away and the info bar disappears. (Sorry I don't know the technical name for this sort of transmission)

Might also occur if you're tuned to one of these services during recording, I suppose.

May be worth investigating, anyway.

Sorry lewisnt it is there all the way through the recording!! I can press exit and it disappears, but then comes back again a second later!! I have never had this happen before or thankfully since. I have had the info banner pop up and then disappear again on recordings, but never had it do this, it has completely ruined the recording, but I am not erasing it, as I can show it to Panny if I did a swop out.(this is my forth unit in total since I first purchased the TUCTH!!

GG

Curious. I had this precise behaviour happen a number of times, and then suddenly realised that I had one of the LIVE tuners tuned to one of these placeholder signals. (e.g. such as is found on Ch.70 after 7pm.) Once I made sure both LIVE tuners were tuned to full motion channels, the info bar disappeared from the recording. I've never subsequently made a "info bar afflicted" recording that didn't respond to this fix.


I get this as well, but have just written it off to momentary interference of some sort.


You must be one of its biggest fans..............

The only problem we've got nowadays is the occasional missed recordings. We haven't had a curtailed recording for ages. But strangely, missed recordings seem to be concentrated on a few shows. Casualty, Egypt and Jericho (now finished) cop it most often. It has made me wonder if (heresy of heresies, I know) it is actually some issue at the broadcast end..............

Yes lewisnt, there is a lot that I like about theTUCTH that other PVR's haven't got, the way that you can choose what to send down to DVD and specify in what order and at what time, the way it works with my DVD recorder, also a Panny, switching it on, dubbing to it, and then switching it off, The way that it lets you choose to record to an external device or the internal hard drive, these are all features that the TUCTH has that I value, if only they could put the irritating software glitches right, it would be one of the best! The picture in particular is superb, and although the Humax picture is brill, the Panny is sharper. This is what makes me so angry that this PVR could have been an absolute winner if only Panasonic had given it their usual quality scrutiny!

GG

Sorry my apologies lewisnt, you were correct, tried the recording again last night whilst the TUCTH was doing two recordings, and the info bar was not present on the recording. It's funny though how I have never had this happen before. Anyway, in future, I will make sure that none of the tuners is on a shared channel that isn't broadcasting. Thanks for pointing it out.

GG

No problem. Glad to be of assistance. One less irritation can only be good..................

Nick

Am almost at the same stage as you. Emailed the Panasonic shop where I bought the unit to see if it is possible to get a refund and got an interesting reply:

'I can understand your frustration with the box that you have, and I am aware of all the issues with the first production of these units, and that the software downloads have not fixed all the faults that it should have done.

We are in a position to exchange the unit for the latest produced units, which as in my previous mail do not have any of the problems that the earlier boxes suffered. We cannot offer a refund on the unit, as, although the box is deemed to be faulty due to software problems, an exchange unit will work as originally intended.'

The unit had seemed to be working relatively ok, but recently I have had many problems with the timer recordings. Most recently several cases where the recording contained the start and end of the programme, but missed out chunks from the middle for no apparent reason - especially seemed to happen on ITV.

I didn't realise that there were two production lots, is there any way of checking if mine is actually from the first lot? Will getting a newer unit be likely to help me?

Chris

I am not an expert on Sale of Goods legislation, but I believe this is incorrect. The actual item you purchased must be fit for purpose. Whether or not the manufacturer has produced a later model is irrelevant. You are not required to accept an exchange or repair, and, if you do, you give up some of your rights. (This may apply to accepting software updates, I don't know. I suspect the drafters of the legislation didn't contemplate updateable consumer goods.......)


As far as I know, the only difference between the first and later batches is the software version - and the later release is still not functioning correctly. I find it difficult to believe Panasonic is sitting on bug-free software and not putting it out via an OTA upgrade.

Your choice, obviously, but, in your position, if I wanted a refund, I'd hold out for my right to one, and not risk dilution by accepting an exchange. You might be in a stronger position if you had a refund and then spent the money on a "second batch" unit.......

Someone with a closer knowledge of SOG laws could possibly advise........

Funny you should mention this. Casualty is one of the programmes that I have trouble with, too. It's missed a few episodes and cut others short (although in my case I suspect it's more to do with the earlier programmes running-on instead of it stopping short due to a bug). The only time it's recorded them in recent weeks is when we happen to be in the house and watching it

My unit also misses recordings from More4 (Property Ladder, Grand Designs, for example). It also missed the first 45 minutes of HP and the Chamber of Secrets on ITV over the weekend. It only recorded the rest of the film because we got back from town and I turned the unit on to see if it was recording.

Cheeky

Thats what I thought, and my unit already has the 0.47 software load on it so am not sure what changing the unit would accomplish.

Mmm, this is strange!!For all of our benefits, if nothing else, can you ask this Panasonic shop to clarify just exactly what they mean by 'the latest production units.' Feel free to quote me and this forum who has just last week had a swop out from Panasonic, where the unit sent to me in exchange is just as bad as it's predecessor, and state that we all have the latest software installed, so what exactly has changed with these 'latest production units, and why aren't Panasonic contacting us and offering to exchange our faulty units with these? (I think they are telling you porkies, personally so that you don't demand your money back.)

GG

I got rid of mine this week & got a toppy.Dont know how it will perform as I have only had it a couple of days.I was upset about getting rid of the panny as I really like there stuff but they have let themselves down badly with this unit.

Have asked, will let you know what reply I get.......