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My T-Mobile |
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#1 |
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Banned User
Join Date: Oct 2005
Posts: 712
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My T-Mobile
how can i delete or change the account for My T-Mobile on their website so they cannot bother me (i am no longer a customer) and everytime i try to change anything it comes up with some system error
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#2 |
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Forum Member
Join Date: Dec 2005
Posts: 1,636
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Contact their web help people?
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#3 |
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Forum Member
Join Date: Apr 2001
Location: Manchester, UK
Posts: 2,868
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Delete your browser cookies?
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#4 |
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Forum Member
Join Date: Dec 2005
Location: Barnsley, Sth Yorkshire
Posts: 36
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Hi,
If you are no longer a T-Mobile customer, your "My T-Mobile" profile will have deleted automatically. (By the way, I KNOW this because I work for T-Mobile!) |
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#5 |
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Guest
Join Date: Oct 2002
Posts: 10,517
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Quote:
Originally Posted by tonyyoung
Hi,
If you are no longer a T-Mobile customer, your "My T-Mobile" profile will have deleted automatically. (By the way, I KNOW this because I work for T-Mobile!)
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#6 |
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Forum Member
Join Date: Dec 2005
Location: Barnsley, Sth Yorkshire
Posts: 36
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Sorry, I stand corrected. What I meant was "the My T-Mobile profile is deactivated (not deleted)"
You're quite right in saying that if your mobile number is recycled (which it more likely will be) and the previous subscriber signed up for the My T-Mobile service, then it MAY be that the profile has not been deleted, therefore restricting the new owner from signing up. In such cases, Customer Services need to pass details onto Tech Support to get the profile deleted so the new owner can sign up. Thanks. |
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#7 |
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Guest
Join Date: Oct 2002
Posts: 10,517
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Quote:
Originally Posted by tonyyoung
Sorry, I stand corrected. What I meant was "the My T-Mobile profile is deactivated (not deleted)"
You're quite right in saying that if your mobile number is recycled (which it more likely will be) and the previous subscriber signed up for the My T-Mobile service, then it MAY be that the profile has not been deleted, therefore restricting the new owner from signing up. In such cases, Customer Services need to pass details onto Tech Support to get the profile deleted so the new owner can sign up. Thanks.
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