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Orange directing to vodafone voicemail,help please


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Old 12-12-2005, 10:58
stevejk75
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Join Date: Aug 2004
Location: Kent.
Posts: 805

Hi people, havnt posted for a while.I registered a free orange payg sim card last week.It was all working fine up until last friday.When anybody tried to call me, it was redirected to the vodafone voicemail service.And also it gave the number of the person who was on vodafone.I contacted orange.The reply i got was,you need to enter the orange voicemail number.The point i tried to make to orange was my phone was not switched off at all,and i have never owned a vodafone phone or sim card.Since then i have destroyd the sim and gone back to o2.I thought orange were improving,but im not so sure now.
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Old 12-12-2005, 12:28
flagpole
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Join Date: Jan 2003
Posts: 43,524
Well phone them back and explain the problem....

i would suggest that you turn VM off and then on again.

Or else ask them what your voice mail number is, not the one you call, but the number that your calls should be diverted to, and set it up manually.
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Old 21-12-2005, 10:11
m419
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Join Date: Aug 2003
Location: London
Posts: 774

Well you should contact the number portabillity helpline: 0800-376-2289.

If they don't resolve your problem, contact ofcom.
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