Orange directing to vodafone voicemail,help please

stevejk75 · 12-12-2005, 10:58

Hi people, havnt posted for a while.I registered a free orange payg sim card last week.It was all working fine up until last friday.When anybody tried to call me, it was redirected to the vodafone voicemail service.And also it gave the number of the person who was on vodafone.I contacted orange.The reply i got was,you need to enter the orange voicemail number.The point i tried to make to orange was my phone was not switched off at all,and i have never owned a vodafone phone or sim card.Since then i have destroyd the sim and gone back to o2.I thought orange were improving,but im not so sure now.

flagpole · 12-12-2005, 12:28

Well phone them back and explain the problem....

i would suggest that you turn VM off and then on again.

Or else ask them what your voice mail number is, not the one you call, but the number that your calls should be diverted to, and set it up manually.

m419 · 21-12-2005, 10:11

Well you should contact the number portabillity helpline: 0800-376-2289.

If they don't resolve your problem, contact ofcom.

12-12-2005, 10:58	#1
stevejk75 Forum Member Join Date: Aug 2004 Location: Kent. Posts: 805	Orange directing to vodafone voicemail,help please Hi people, havnt posted for a while.I registered a free orange payg sim card last week.It was all working fine up until last friday.When anybody tried to call me, it was redirected to the vodafone voicemail service.And also it gave the number of the person who was on vodafone.I contacted orange.The reply i got was,you need to enter the orange voicemail number.The point i tried to make to orange was my phone was not switched off at all,and i have never owned a vodafone phone or sim card.Since then i have destroyd the sim and gone back to o2.I thought orange were improving,but im not so sure now.

21-12-2005, 10:11	#3
m419 Banned User Join Date: Aug 2003 Location: London Posts: 774	Orange Well you should contact the number portabillity helpline: 0800-376-2289. If they don't resolve your problem, contact ofcom.

12-12-2005, 12:28	#2
flagpole Inactive Member Join Date: Jan 2003 Posts: 43,524	Well phone them back and explain the problem.... i would suggest that you turn VM off and then on again. Or else ask them what your voice mail number is, not the one you call, but the number that your calls should be diverted to, and set it up manually.

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Orange directing to vodafone voicemail,help please