Hi people,received my new phone from 3 on tuesday a sony-ericsson k608i.
The phone itself isnt to bad,but the sound is terrible.so soft,even set to maximum.
So i phoned 3,tonight thursday.Got through to a 0870 number surprise.Befor that i had emailed them earlier in the day.So they mailed me a number to phone,which i did.
Got through, a scotsman on the other end asked if i was a dealer,after 5 minutes of explaining i wasnt,he started to listen.
Told him i had problems,he said we can exchange it.Have any phone you want no extra.So i said a nokia n70.He said ok no problem.Hold the line just got to how we do it.
Comes back after 5 minutes,puts me through to another number insread of me redialling.
The pratt has only put me back through to himself.
The penny finally dropped he laughed and said the other operator had give him this number.
So they gave another 0870 number,this time i got through to india.
He was more help so i thought,He closed the account.
He then gave me another 0870 number,to arrange for a jiffy bag to return it.
But get this,the number he had just given me was the first 0870 number i rang.And when i got through i had to beg her, please dont give me another number,as it would be the same as the first one.
They are insane,dont touch them at all.
The phone itself isnt to bad,but the sound is terrible.so soft,even set to maximum.
So i phoned 3,tonight thursday.Got through to a 0870 number surprise.Befor that i had emailed them earlier in the day.So they mailed me a number to phone,which i did.
Got through, a scotsman on the other end asked if i was a dealer,after 5 minutes of explaining i wasnt,he started to listen.
Told him i had problems,he said we can exchange it.Have any phone you want no extra.So i said a nokia n70.He said ok no problem.Hold the line just got to how we do it.
Comes back after 5 minutes,puts me through to another number insread of me redialling.
The pratt has only put me back through to himself.
The penny finally dropped he laughed and said the other operator had give him this number.
So they gave another 0870 number,this time i got through to india.
He was more help so i thought,He closed the account.
He then gave me another 0870 number,to arrange for a jiffy bag to return it.
But get this,the number he had just given me was the first 0870 number i rang.And when i got through i had to beg her, please dont give me another number,as it would be the same as the first one.
They are insane,dont touch them at all.
Mark
but your point still stands. Only thing I personally would add to it is that the issues and the CS idiots are more common/more likely to pop up on some networks than they are on others...