O2 Texts

mcal · 25-12-2005, 18:26

Is anyone else having problems sending texts today on the O2 network?

Maven · 25-12-2005, 18:28

Texts seem to be ok but a picture message I thought I sent this morning has not arrived.

mcal · 25-12-2005, 18:34

I have been trying to send texts all day but no joy, my partner is having the same problem. We are both 02. Maybe a localised problem.

Redcoat · 25-12-2005, 18:43

I have no problems sending texts on O2 today myself. Could be a localised problem.

SecretLifeoBees · 25-12-2005, 18:45

Every day I have problems sending O2 texts, usually around the same time in the afternoons which is weird.

BIGDOGUK · 25-12-2005, 19:04

o2 is the worst network for texts sending and receving try virgin or vodafone always work.

ney · 25-12-2005, 19:20

I sent a text the day two my sister and it tane to trys before it would send. I sent a text to my girl this morning and she got it in a few mins but another text I sent my girl at just before 10.30am tane just over two hours to get to her Orange phone after it was sent. So the 02 delivery report said. I will try and text my girl later and hope text is working ok for this is the only thing that puts me off this time of year.

Darren

Garyo2 · 25-12-2005, 20:35

Quote:

Originally Posted by BIGDOGUK

o2 is the worst network for texts sending and receving try virgin or vodafone always work.

How have you come to that conclusion? Do you have any factual evidence to back that up?

O2 handle in excess of 34 million SMS per day. (Higher than all other UK networks).

ney · 25-12-2005, 21:04

02 text still only seems to be working 98% for I sent a text just a few mins ago and it said faild to send yet within 40 or 50 seconds just as I was about to try and send text again I got a 02 delivery message back saying message had arived at other end.

Darren

BIGDOGUK · 25-12-2005, 21:42

Quote:

Originally Posted by Garyo2

How have you come to that conclusion? Do you have any factual evidence to back that up?

O2 handle in excess of 34 million SMS per day. (Higher than all other UK networks).

I no m8 I was on the sh*t network. I hate i plus I dont need evidence everyone knows it's true.

BIGDOGUK

SecretLifeoBees · 25-12-2005, 21:54

Quote:

Originally Posted by BIGDOGUK

o2 is the worst network for texts sending and receving try virgin or vodafone always work.

Wouldn't touch vodafone with a bargepole. I was recieving loads of unsolicited text messages and being charged up to 50p a time for them (and I know they weren't from anything I subscribed to because I don't subscribe/download stuff) Phoned vodaphone and complained after losing a small fortune in credit, they were about as much use as a chocolate teapot despite the fact they admitted the texts were unsolicited and refused to do anything about it. So my opinion is they can shove their network where the sun doesn't shine, if they can't help their customers (despite the fact the website claimed they took action on things like unsolicited texts) then I don't wish to give them my money.

BIGDOGUK · 25-12-2005, 22:16

Quote:

Originally Posted by SecretLifeoBees

Wouldn't touch vodafone with a bargepole. I was recieving loads of unsolicited text messages and being charged up to 50p a time for them (and I know they weren't from anything I subscribed to because I don't subscribe/download stuff) Phoned vodaphone and complained after losing a small fortune in credit, they were about as much use as a chocolate teapot despite the fact they admitted the texts were unsolicited and refused to do anything about it. So my opinion is they can shove their network where the sun doesn't shine, if they can't help their customers (despite the fact the website claimed they took action on things like unsolicited texts) then I don't wish to give them my money.

Good piont I had the same sent is the VSPAM number but they kept coming just irgoned them.

BIGDOGUK

Garyo2 · 25-12-2005, 22:35

Quote:

Originally Posted by BIGDOGUK

I no m8 I was on the sh*t network. I hate i plus I dont need evidence everyone knows it's true.

BIGDOGUK

I fail to understand your logic. o2 have 15584000 customers, they deal with 34million SMS every day. If the evidence suggested what you were saying was the truth then they wouldn't have the capacity to deal with such a huge amount of SMS, nor would they have such a large customer base (that is growing at a healthy rate, rather than stagnent like Vodafone).

Your post is not constructive.

Garyo2 · 25-12-2005, 22:40

All networks are effected by text messaging problems at some time or another. In o2's case problems are usually always area specific. O2 has tremendous SMS capacity, the server has been upgraded multiple times over the last couple of years.

Problems occur when companies spam mobile users with advertisements etc. If you have a base station where a lot of customers have their phones turned off, or are out of range then it causes these spam SMS to pend on the network. These pending messages fill the SMS buffer at the base station. Within the space of 1-2 days the base station could be trying to forward the SMS 30-50 times. Multiply this over many customers and just like an email server services can be effected.

Fifth · 25-12-2005, 22:46

Quote:

Originally Posted by BIGDOGUK

o2 is the worst network for texts sending and receving try virgin or vodafone always work.

My o2 texts are delieverd instantly, i have conversations almost as fast as i do on msn. Oh, and i have tride virgin and vodafone, i cant get a signal in my area with them.

5th

saburton1980 · 25-12-2005, 22:56

well i live in london and not been able to send a text since midnight last night thought it was just being xmas eve
but still the same crap service all day today

crowfield99 · 26-12-2005, 00:44

Quote:

Originally Posted by Garyo2

How have you come to that conclusion? Do you have any factual evidence to back that up?

O2 handle in excess of 34 million SMS per day. (Higher than all other UK networks).

Well, if I was the owner of 02 and my systems were sending 34 million SMS a day - then I would make sure the systems were up to it.

02 has gone down hill for a lot of people, think they dont care to be honest. Why would they be trying to sell the company to someone else if it was that great? I left 02 over a year and a half ago for all the problems with Texts - and the problems people say they have here now are worse than what I used to get.

02 should be doing more to keep up with demand. People pay for a service, it should work most of the time. ATM 02 seems to not be working a lot of the times.

duckapluck · 26-12-2005, 05:14

And if you were the owner crowfield99, just how would you make sure the systems were "up to it"?

crowfield99 · 26-12-2005, 12:23

Well, I would have enough systems to ensure that I could send 35 million a day. Have better customer services to deal when a problem does occur like people have with texts is a start.

02 are failing. And I will give credit where its due, when it was BT Cel it was great!! What does 02 think will happen if it keeps giving out free sim cards with 300 texts each month? People will use them. I dont think they have thought about this you know.

The honest answer is I dont care if 02 send 1 or 80,000,000 texts a day. IT SHOULD WORK most of the time! Come on, fair enough a problem every so often you cant really help. But 02 are having these problems on a daily basis!

Even the Top Up Line on 02 was full to bursting on Friday evening!!

Garyo2 · 26-12-2005, 13:21

Quote:

Originally Posted by crowfield99

Well, I would have enough systems to ensure that I could send 35 million a day. Have better customer services to deal when a problem does occur like people have with texts is a start.

02 are failing. And I will give credit where its due, when it was BT Cel it was great!! What does 02 think will happen if it keeps giving out free sim cards with 300 texts each month? People will use them. I dont think they have thought about this you know.

The honest answer is I dont care if 02 send 1 or 80,000,000 texts a day. IT SHOULD WORK most of the time! Come on, fair enough a problem every so often you cant really help. But 02 are having these problems on a daily basis!

Even the Top Up Line on 02 was full to bursting on Friday evening!!

O2 can handle far more SMS than is currently being put through the network. 34million is the amount per day being used. I never said this was the capacity. The capacity is quite a lot higher than this.

It is quite obvious why o2 was sold, and it has nothing to do with the network or how it is doing. O2 has grown by unprecidented amounts in the last year. In the next couple of months it is on track to becoming the largest network (customer base wise) in the UK. The amount the share holders were offered was far, far inexcess of what the value of the shares were. Any shareholder offered such a huge dividend is going to want to sell the company!! Companies which are failing do not sell for £18 billion pounds.

It's strange how you mention everything was ok when the company was BTCellnet. You do realise nothing (apart from an improvement in the tariff and value services) was made. The infrastructure remained the same (though improved through upgrades for higher speed GPRS and 3G services) and the customer services was all done by the same people before and after the name change.

The SMS service does work and hasn't failed once in the last 12 months. Any issues are localised, some of which o2 have NO control over. Why did you not let o2 know if there were these SMS issues? If you have not been with o2 for over 12 months, how can you comment on what the service is like now?

It sounds to me like you have an axe to grind

It says in your tab you live in Cheshire, o2's own facilities are also based in Cheshire. If the problems you outline did exist it would have been recitified very quickly, as it would have been picked up also by the thousands of staff working in that area for o2.

crowfield99 · 26-12-2005, 14:04

Well tell me why that I have been on T-Mobile, Orange & Vodafone (As well as Virgin through T-Mobile) and never had this problem. Its Only 02?

ney · 26-12-2005, 21:04

Text seems to be taking a good few mins to arrive at the other end the night and it was working fine this morning. Also some text seems to be arriving twice at the other end. Text was not working to well yesterday like I said in an earlier post. I bet text gose down for an hour at the weekend when we bring in the new year or text will send and arrive 30 or 40mins after it was sent. Last year it tane me three tries to phone my sister just after the bells and three or four tries to text my girls Orange phone for it came up network busy at times when I tried to phone her on my moblie. She got the text 12mins after I finally got it sent it if I remember and I got her reply 5 or 6mins after she sent it.

Darren

28-12-2005, 09:03

My BF sent me 11 text (02) on boxing day, they all arrived in the early hours of the 27th . I was fuming

Vashta Nerada · 28-12-2005, 10:10

If you think its bad now wait til new years eve/day.

Adamuk · 01-01-2006, 14:26

TEXT fans crippled a mobile phone network on Christmas Day.

A record 65million texts were sent via the O2 network as new users who had received phones as gifts added to the volume.

All the mobile networks were under massive strain but O2 was worst hit and bosses admitted the demand had brought their computer system to its knees.

The network was so congested at mid-morning that more than three million texts were delayed.

A spokesman for 02, who said texts were up 30 per cent on last Christmas Day's figure, admitted: "Five per cent of users had messages delayed.

25-12-2005, 18:26	#1
mcal Forum Member Join Date: Mar 2004 Posts: 496	O2 Texts Is anyone else having problems sending texts today on the O2 network?

26-12-2005, 21:04	#22
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	Text seems to be taking a good few mins to arrive at the other end the night and it was working fine this morning. Also some text seems to be arriving twice at the other end. Text was not working to well yesterday like I said in an earlier post. I bet text gose down for an hour at the weekend when we bring in the new year or text will send and arrive 30 or 40mins after it was sent. Last year it tane me three tries to phone my sister just after the bells and three or four tries to text my girls Orange phone for it came up network busy at times when I tried to phone her on my moblie. She got the text 12mins after I finally got it sent it if I remember and I got her reply 5 or 6mins after she sent it. Darren Last edited by ney : 26-12-2005 at 21:40.

25-12-2005, 18:28	#2
Maven Banned User Join Date: Apr 2004 Location: Mayhill Posts: 1,385	Texts seem to be ok but a picture message I thought I sent this morning has not arrived.

25-12-2005, 18:34	#3
mcal Forum Member Join Date: Mar 2004 Posts: 496	I have been trying to send texts all day but no joy, my partner is having the same problem. We are both 02. Maybe a localised problem.

25-12-2005, 18:43	#4
Redcoat Forum Member Join Date: Jun 2001 Location: The wilds of West Tyrone Posts: 2,122	I have no problems sending texts on O2 today myself. Could be a localised problem.

25-12-2005, 18:45	#5
SecretLifeoBees Forum Member Join Date: Jun 2005 Location: Dorothy Fish Common Room Posts: 31,209	Every day I have problems sending O2 texts, usually around the same time in the afternoons which is weird.

25-12-2005, 19:04	#6
BIGDOGUK Guest Join Date: Jul 2003 Posts: 182	o2 is the worst network for texts sending and receving try virgin or vodafone always work.

25-12-2005, 19:20	#7
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	I sent a text the day two my sister and it tane to trys before it would send. I sent a text to my girl this morning and she got it in a few mins but another text I sent my girl at just before 10.30am tane just over two hours to get to her Orange phone after it was sent. So the 02 delivery report said. I will try and text my girl later and hope text is working ok for this is the only thing that puts me off this time of year. Darren

25-12-2005, 20:35	#8
Garyo2 Forum Member Join Date: Oct 2005 Location: UK Posts: 566	Quote: Originally Posted by BIGDOGUK o2 is the worst network for texts sending and receving try virgin or vodafone always work. How have you come to that conclusion? Do you have any factual evidence to back that up? O2 handle in excess of 34 million SMS per day. (Higher than all other UK networks).

25-12-2005, 21:04	#9
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,704	02 text still only seems to be working 98% for I sent a text just a few mins ago and it said faild to send yet within 40 or 50 seconds just as I was about to try and send text again I got a 02 delivery message back saying message had arived at other end. Darren

25-12-2005, 21:42	#10
BIGDOGUK Guest Join Date: Jul 2003 Posts: 182	Quote: Originally Posted by Garyo2 How have you come to that conclusion? Do you have any factual evidence to back that up? O2 handle in excess of 34 million SMS per day. (Higher than all other UK networks). I no m8 I was on the sh*t network. I hate i plus I dont need evidence everyone knows it's true. BIGDOGUK

25-12-2005, 21:54	#11
SecretLifeoBees Forum Member Join Date: Jun 2005 Location: Dorothy Fish Common Room Posts: 31,209	Quote: Originally Posted by BIGDOGUK o2 is the worst network for texts sending and receving try virgin or vodafone always work. Wouldn't touch vodafone with a bargepole. I was recieving loads of unsolicited text messages and being charged up to 50p a time for them (and I know they weren't from anything I subscribed to because I don't subscribe/download stuff) Phoned vodaphone and complained after losing a small fortune in credit, they were about as much use as a chocolate teapot despite the fact they admitted the texts were unsolicited and refused to do anything about it. So my opinion is they can shove their network where the sun doesn't shine, if they can't help their customers (despite the fact the website claimed they took action on things like unsolicited texts) then I don't wish to give them my money.

25-12-2005, 22:16	#12
BIGDOGUK Guest Join Date: Jul 2003 Posts: 182	Quote: Originally Posted by SecretLifeoBees Wouldn't touch vodafone with a bargepole. I was recieving loads of unsolicited text messages and being charged up to 50p a time for them (and I know they weren't from anything I subscribed to because I don't subscribe/download stuff) Phoned vodaphone and complained after losing a small fortune in credit, they were about as much use as a chocolate teapot despite the fact they admitted the texts were unsolicited and refused to do anything about it. So my opinion is they can shove their network where the sun doesn't shine, if they can't help their customers (despite the fact the website claimed they took action on things like unsolicited texts) then I don't wish to give them my money. Good piont I had the same sent is the VSPAM number but they kept coming just irgoned them. BIGDOGUK

25-12-2005, 22:35	#13
Garyo2 Forum Member Join Date: Oct 2005 Location: UK Posts: 566	Quote: Originally Posted by BIGDOGUK I no m8 I was on the sh*t network. I hate i plus I dont need evidence everyone knows it's true. BIGDOGUK I fail to understand your logic. o2 have 15584000 customers, they deal with 34million SMS every day. If the evidence suggested what you were saying was the truth then they wouldn't have the capacity to deal with such a huge amount of SMS, nor would they have such a large customer base (that is growing at a healthy rate, rather than stagnent like Vodafone). Your post is not constructive.

25-12-2005, 22:40	#14
Garyo2 Forum Member Join Date: Oct 2005 Location: UK Posts: 566	All networks are effected by text messaging problems at some time or another. In o2's case problems are usually always area specific. O2 has tremendous SMS capacity, the server has been upgraded multiple times over the last couple of years. Problems occur when companies spam mobile users with advertisements etc. If you have a base station where a lot of customers have their phones turned off, or are out of range then it causes these spam SMS to pend on the network. These pending messages fill the SMS buffer at the base station. Within the space of 1-2 days the base station could be trying to forward the SMS 30-50 times. Multiply this over many customers and just like an email server services can be effected.

25-12-2005, 22:46	#15
Fifth Forum Member Join Date: Nov 2004 Posts: 982	Quote: Originally Posted by BIGDOGUK o2 is the worst network for texts sending and receving try virgin or vodafone always work. My o2 texts are delieverd instantly, i have conversations almost as fast as i do on msn. Oh, and i have tride virgin and vodafone, i cant get a signal in my area with them. 5th

25-12-2005, 22:56	#16
saburton1980 Forum Member Join Date: Nov 2003 Location: london Posts: 47	well i live in london and not been able to send a text since midnight last night thought it was just being xmas eve but still the same crap service all day today

26-12-2005, 00:44	#17
crowfield99 Forum Member Join Date: May 2002 Location: Walsall, UK Posts: 520	Quote: Originally Posted by Garyo2 How have you come to that conclusion? Do you have any factual evidence to back that up? O2 handle in excess of 34 million SMS per day. (Higher than all other UK networks). Well, if I was the owner of 02 and my systems were sending 34 million SMS a day - then I would make sure the systems were up to it. 02 has gone down hill for a lot of people, think they dont care to be honest. Why would they be trying to sell the company to someone else if it was that great? I left 02 over a year and a half ago for all the problems with Texts - and the problems people say they have here now are worse than what I used to get. 02 should be doing more to keep up with demand. People pay for a service, it should work most of the time. ATM 02 seems to not be working a lot of the times.

26-12-2005, 05:14	#18
duckapluck Forum Member Join Date: Jun 2005 Posts: 3,532	And if you were the owner crowfield99, just how would you make sure the systems were "up to it"?

26-12-2005, 12:23	#19
crowfield99 Forum Member Join Date: May 2002 Location: Walsall, UK Posts: 520	Well, I would have enough systems to ensure that I could send 35 million a day. Have better customer services to deal when a problem does occur like people have with texts is a start. 02 are failing. And I will give credit where its due, when it was BT Cel it was great!! What does 02 think will happen if it keeps giving out free sim cards with 300 texts each month? People will use them. I dont think they have thought about this you know. The honest answer is I dont care if 02 send 1 or 80,000,000 texts a day. IT SHOULD WORK most of the time! Come on, fair enough a problem every so often you cant really help. But 02 are having these problems on a daily basis! Even the Top Up Line on 02 was full to bursting on Friday evening!!

26-12-2005, 13:21	#20
Garyo2 Forum Member Join Date: Oct 2005 Location: UK Posts: 566	Quote: Originally Posted by crowfield99 Well, I would have enough systems to ensure that I could send 35 million a day. Have better customer services to deal when a problem does occur like people have with texts is a start. 02 are failing. And I will give credit where its due, when it was BT Cel it was great!! What does 02 think will happen if it keeps giving out free sim cards with 300 texts each month? People will use them. I dont think they have thought about this you know. The honest answer is I dont care if 02 send 1 or 80,000,000 texts a day. IT SHOULD WORK most of the time! Come on, fair enough a problem every so often you cant really help. But 02 are having these problems on a daily basis! Even the Top Up Line on 02 was full to bursting on Friday evening!! O2 can handle far more SMS than is currently being put through the network. 34million is the amount per day being used. I never said this was the capacity. The capacity is quite a lot higher than this. It is quite obvious why o2 was sold, and it has nothing to do with the network or how it is doing. O2 has grown by unprecidented amounts in the last year. In the next couple of months it is on track to becoming the largest network (customer base wise) in the UK. The amount the share holders were offered was far, far inexcess of what the value of the shares were. Any shareholder offered such a huge dividend is going to want to sell the company!! Companies which are failing do not sell for £18 billion pounds. It's strange how you mention everything was ok when the company was BTCellnet. You do realise nothing (apart from an improvement in the tariff and value services) was made. The infrastructure remained the same (though improved through upgrades for higher speed GPRS and 3G services) and the customer services was all done by the same people before and after the name change. The SMS service does work and hasn't failed once in the last 12 months. Any issues are localised, some of which o2 have NO control over. Why did you not let o2 know if there were these SMS issues? If you have not been with o2 for over 12 months, how can you comment on what the service is like now? It sounds to me like you have an axe to grind It says in your tab you live in Cheshire, o2's own facilities are also based in Cheshire. If the problems you outline did exist it would have been recitified very quickly, as it would have been picked up also by the thousands of staff working in that area for o2.

26-12-2005, 14:04	#21
crowfield99 Forum Member Join Date: May 2002 Location: Walsall, UK Posts: 520	Well tell me why that I have been on T-Mobile, Orange & Vodafone (As well as Virgin through T-Mobile) and never had this problem. Its Only 02?

DS Forums

O2 Texts

28-12-2005, 09:03	#23
kizzie Posts: n/a	My BF sent me 11 text (02) on boxing day, they all arrived in the early hours of the 27th . I was fuming

28-12-2005, 10:10	#24
Vashta Nerada Forum Member Join Date: May 2004 Location: Barry, South Wales Posts: 4,382	If you think its bad now wait til new years eve/day.

01-01-2006, 14:26	#25
Adamuk Forum Member Join Date: Dec 2005 Posts: 130	TEXT fans crippled a mobile phone network on Christmas Day. A record 65million texts were sent via the O2 network as new users who had received phones as gifts added to the volume. All the mobile networks were under massive strain but O2 was worst hit and bosses admitted the demand had brought their computer system to its knees. The network was so congested at mid-morning that more than three million texts were delayed. A spokesman for 02, who said texts were up 30 per cent on last Christmas Day's figure, admitted: "Five per cent of users had messages delayed.