Originally Posted by Garyo2:
“O2 has tremendous SMS capacity, the server has been upgraded multiple times over the last couple of years.”
“O2 has tremendous SMS capacity, the server has been upgraded multiple times over the last couple of years.”
How do you know O2 have upgraded their servers multiple times? Dont tell me you have a cousin working at O2.
Originally Posted by Garyo2:
“Problems occur when companies spam mobile users with advertisements etc. If you have a base station where a lot of customers have their phones turned off, or are out of range then it causes these spam SMS to pend on the network. These pending messages fill the SMS buffer at the base station. Within the space of 1-2 days the base station could be trying to forward the SMS 30-50 times. Multiply this over many customers and just like an email server services can be effected.”
“Problems occur when companies spam mobile users with advertisements etc. If you have a base station where a lot of customers have their phones turned off, or are out of range then it causes these spam SMS to pend on the network. These pending messages fill the SMS buffer at the base station. Within the space of 1-2 days the base station could be trying to forward the SMS 30-50 times. Multiply this over many customers and just like an email server services can be effected.”
Let me rectify you there. When a SMS message is sent, the phone sends the SMS message to the SMSC (Short Message Service Center). The SMSC stores the message and then delivers it to the destination user when they are available. This is a store and forward operation (A store-and-forward switching center is a message switching center in which a message is accepted from the originating user, i.e., sender, when it is offered, held in a physical storage, and forwarded to the destination user, i.e., receiver, in accordance with the priority placed upon the message by the originating user and the availability of an outgoing channel [wikipedia])
There is no such thing as a "SMS buffer" at the base station. Messages are stored on physical storage, i.e. a harddrive.
Originally Posted by Garyo2:
“The SMS service does work and hasn't failed once in the last 12 months. Any issues are localised, some of which o2 have NO control over. Why did you not let o2 know if there were these SMS issues? If you have not been with o2 for over 12 months, how can you comment on what the service is like now?”
“The SMS service does work and hasn't failed once in the last 12 months. Any issues are localised, some of which o2 have NO control over. Why did you not let o2 know if there were these SMS issues? If you have not been with o2 for over 12 months, how can you comment on what the service is like now?”
I can safely say that O2's SMS service has been down more than once during 2005. Going through threads in the mobile telephony forum here, i have seen more people complaining about O2 than any other network. I registered my O2 sim in 2002 and ive been with O2 for well over 3 years. IMO their service has worsened over the years. I wouldnt want to pay 50p a minute ringing their CS when you are put on hold for 5 minutes then when you finally get through, the rep on the other end doesnt know what youre talking about.
Quite simply O2 have gone down the pan. As soon as i use up my credit my O2 sim will be no more.




What is the point stating someone else is wrong if you are not prepared to back it up? If you have nothing further to add then your reasons obviously cannot be justified.