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Old 02-01-2006, 16:41
WordLife
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i went to send an MMS today to a mate and it said "Failed" so i immediately knew what the problem was, my MMS isn't set up on my account. so i looked through the O2 books that came in the box with my phone (which will be a month old on the 9th Jan.) and it said text PICON to 21400. i did that and it replied saying "FROM O2: Your request for MMS will be processed within the next 48 hours..." my question is why does it take that long and now i have to wait before i can send it
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Old 02-01-2006, 22:39
mattworld
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Everything like that with O2 takes up to 48 hours, you buy a bolt on, up to 48hrs, you want to get all those free texts that came with your top up - wait up to 48 hours. Personally I think it's 'cos they have someones gran locked in a cupboard 9AM to 5PM manually processing these things.
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Old 03-01-2006, 00:45
WordLife
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and if they txt me and tell me it's activated and the MMS waiting to send in my Outbox still fails, then i'm gonna have to ring up and complain
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Old 03-01-2006, 00:53
mattworld
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If you need the settings sent to your phone, heres the link. Should be almost instant to recieve the settings

http://www.o2.co.uk/productsservices...0,,184,00.html
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Old 03-01-2006, 00:56
WordLife
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thx for the link but because the phone was bought brand new on O2 last month, it already has the necessary settings (O2 Active works problem free)
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Old 03-01-2006, 10:57
WordLife
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i had a txt this morning telling me it's been activated, all the settings are correct but its still failing
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Old 03-01-2006, 11:59
lost boy
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Have you restarted/switched your phone off and back on? Back when I was on O2 that generally helped get data services working...
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Old 03-01-2006, 12:55
WordLife
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tried that, still failing...
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Old 03-01-2006, 13:35
WordLife
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is there a MMS size limit on O2? the message was 82KB, maybe that is the problem.
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Old 03-01-2006, 19:59
crowfield99
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100kb isnt it the limit?
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Old 03-01-2006, 23:53
Garyo2
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What phone do you have and i can post you the manual settings (as your always best double checking). Apparently 800 people last month tried sending MMS through an address that had an 0 in rather than an O (o).

The hard limit is 100kb.

Have you added anything at all to your account, or made any changes as sometimes in rare occasions this can knock MMS off.

If your WAP is working fine, it shows the GPRS is fine. Thus your issues are 1 or more of the following

1: MMS Settings incorrect
2: MMS not correctly provisioned on your account at o2's end
3: Handset Fault (very unlikely)
4: Sim Fault
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Old 04-01-2006, 00:19
WordLife
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i'm gonna be in town next tuesday so i'll pay O2 a little visit meanwhile i deleted the MMS as it's not really that important but i will try sending again if they "sort it out"
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