Vodafone Help

joe_m · 03-01-2006, 17:35

I jus received a text off Vodafone which tells me how many minutes/txts i've got used/got left, the text is shown below:

Balance-Enq 03/01/06

*Last-Bill: 30/Nov/05

*Last-Call: 20:07 02Jan

*Amt-Unbilled: £11.04
*Mins-Used: 1.16
*SMS Sent: 0

The only thing is...I have no idea what any of this means

whats this 'amount unbilled' business?

any help would be great

cheers people

KIIS102 · 03-01-2006, 19:12

Quote:

Originally Posted by joe_m

I jus received a text off Vodafone which tells me how many minutes/txts i've got used/got left, the text is shown below:

Balance-Enq 03/01/06

*Last-Bill: 30/Nov/05

*Last-Call: 20:07 02Jan

*Amt-Unbilled: £11.04
*Mins-Used: 1.16
*SMS Sent: 0

The only thing is...I have no idea what any of this means

whats this 'amount unbilled' business?

any help would be great

cheers people

The 'Amt-Unbilled: £11.04' is what you owe on top of your price plan. So if your on a price plan which is £20 a month you owe £11.04 on top so it will add up to £31.04 at the end of the month

crowfield99 · 03-01-2006, 19:19

I am not 100% sure but is it the Balance on your account that you have not yet paid for?

KIIS102 · 03-01-2006, 22:38

Its what you owe on top of what your price plan is. It seems you prolly called numbers that arn't included in your free minutes. So you'll have to pay for them when the bill comes.

onephat · 04-01-2006, 08:37

My SMS counter is also still showing 0 but i know ive sent about 300 txt's in the first few days of this month. I wonder if there is a problem with the service at the moment.

KIIS102 · 04-01-2006, 13:13

How many texts are included in the plan your on ? tends to be 500 depends what your paying

joe_m · 04-01-2006, 14:17

right ok

looking at that it seems that I pay for my Vodafone bill 2 months in advance

so I have just paid a bill in January but that was for Novembers usage

so the bill i pay in Feb will be for Decembers usage

that sound about right?

KIIS102 · 04-01-2006, 16:33

You pay at the end of the month :S You sign up say January for say 100mins which you pay £10 a month for, and say you use all 100mins and call a extra 10mins on top (e.g. you get charged £1 for these 10mins) at the end of January you will be charged the original £10 you agreed to + the extra calls you made on top which is £1 so you end up paying £11 at the end of the month.

03-01-2006, 17:35	#1
joe_m Forum Member Join Date: Feb 2004 Location: Liverpool Posts: 778	Vodafone Help I jus received a text off Vodafone which tells me how many minutes/txts i've got used/got left, the text is shown below: Balance-Enq 03/01/06 Last-Bill: 30/Nov/05 Last-Call: 20:07 02Jan Amt-Unbilled: £11.04 Mins-Used: 1.16 *SMS Sent: 0 The only thing is...I have no idea what any of this means whats this 'amount unbilled' business? any help would be great cheers people

03-01-2006, 19:12	#2
KIIS102 Forum Member Join Date: Jul 2004 Location: Coventry Posts: 6,992	Quote: Originally Posted by joe_m I jus received a text off Vodafone which tells me how many minutes/txts i've got used/got left, the text is shown below: Balance-Enq 03/01/06 Last-Bill: 30/Nov/05 Last-Call: 20:07 02Jan Amt-Unbilled: £11.04 Mins-Used: 1.16 *SMS Sent: 0 The only thing is...I have no idea what any of this means whats this 'amount unbilled' business? any help would be great cheers people The 'Amt-Unbilled: £11.04' is what you owe on top of your price plan. So if your on a price plan which is £20 a month you owe £11.04 on top so it will add up to £31.04 at the end of the month

03-01-2006, 19:19	#3
crowfield99 Forum Member Join Date: May 2002 Location: Walsall, UK Posts: 520	I am not 100% sure but is it the Balance on your account that you have not yet paid for?

03-01-2006, 22:38	#4
KIIS102 Forum Member Join Date: Jul 2004 Location: Coventry Posts: 6,992	Its what you owe on top of what your price plan is. It seems you prolly called numbers that arn't included in your free minutes. So you'll have to pay for them when the bill comes.

04-01-2006, 08:37	#5
onephat Forum Member Join Date: Feb 2004 Location: Leicester Posts: 825	My SMS counter is also still showing 0 but i know ive sent about 300 txt's in the first few days of this month. I wonder if there is a problem with the service at the moment.

04-01-2006, 13:13	#6
KIIS102 Forum Member Join Date: Jul 2004 Location: Coventry Posts: 6,992	How many texts are included in the plan your on ? tends to be 500 depends what your paying

04-01-2006, 14:17	#7
joe_m Forum Member Join Date: Feb 2004 Location: Liverpool Posts: 778	right ok looking at that it seems that I pay for my Vodafone bill 2 months in advance so I have just paid a bill in January but that was for Novembers usage so the bill i pay in Feb will be for Decembers usage that sound about right?

04-01-2006, 16:33	#8
KIIS102 Forum Member Join Date: Jul 2004 Location: Coventry Posts: 6,992	You pay at the end of the month :S You sign up say January for say 100mins which you pay £10 a month for, and say you use all 100mins and call a extra 10mins on top (e.g. you get charged £1 for these 10mins) at the end of January you will be charged the original £10 you agreed to + the extra calls you made on top which is £1 so you end up paying £11 at the end of the month.

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