Just thought I'd let you know that I received a toppy from Empire Direct at the beginning of December and it had a Seagate drive. I'd assumed from reading posts here and on other forums that all these had disappeared from the distribution chain.
Empire Direct refused to swap it for a version with a Samsung drive (it was noisy - but they said that was normal). However they did agree to a refund since I sent it back within the 7 day period.
It's the first time I've ever encountered a company who are more willing to refund money than issue a replacement. However I've noticed that they are now selling them for more than I paid ...
The refund has finally come through after a number of p-hone calls. In the meantime I got a 250gb version from turbosat.
I must say that in view of their inflexibility and inefficiency I won't be going anywhere near Empire Direct in future.
Empire Direct refused to swap it for a version with a Samsung drive (it was noisy - but they said that was normal). However they did agree to a refund since I sent it back within the 7 day period.
It's the first time I've ever encountered a company who are more willing to refund money than issue a replacement. However I've noticed that they are now selling them for more than I paid ...
The refund has finally come through after a number of p-hone calls. In the meantime I got a 250gb version from turbosat.
I must say that in view of their inflexibility and inefficiency I won't be going anywhere near Empire Direct in future.