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NTL Telephone privacy? |
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#1 |
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Forum Member
Join Date: Dec 2004
Location: Over there >
Posts: 97
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NTL Telephone privacy?
I'm getting fed up with the amount of unsolicited call's I'm recieving since switching to NTL.
Does NTL offer a service equivalent to BT's privacy service, that does not accept withheld numbers. I've been through the web site without finding anything, but a definite yes or no would help. Thanks in advance. |
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#2 |
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Banned User
Join Date: Aug 2003
Location: London
Posts: 774
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Privacy
Don't be fooled by BT. BT Privacy is the Telephone preference service (TPS) rebranded as BT. It's just a way of getting new customers saying that 'We care about customers and we treat customers well'. Well they don't and they just pass your details onto the TPS.
To stop sales and marketing phone calls, you need to register with the TPS by dialling 0800-398-893 or online at www.tps-online.org.uk You can register: Residential Numbers Mobile Numbers and 070 (As residential) Small LTD business numbers The TPS cannot stop calls from overseas. Registration takes up to 28 days. |
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#3 |
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Forum Member
Join Date: Feb 2004
Location: glasgow
Posts: 210
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Yes they do, I phoned customer services ages ago and they gave me a number that barrs public phone boxes, withhelds and call centres etc.
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#4 |
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Forum Member
Join Date: Apr 2001
Posts: 4,151
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Quote:
Originally Posted by m419
Don't be fooled by BT. BT Privacy is the Telephone preference service (TPS) rebranded as BT.
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#5 |
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Banned User
Join Date: Aug 2003
Location: London
Posts: 774
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Public phone boxes
Could you tell me what number that is which barrs public payphones as I keep getting phone calls from a dodgy payphone.
What happened was, someone phoned me from a payphone and it was faulty, the remote access fault system which Spectrum Interactive uses in this particular payphone was not working properly and it stored my number. So when someone uses the payphone, the fault system reports back to my number and plays loud beeps for a about a minute like a FAX machine. Spectrum Interactive appologised and refunded me £20 per day for the incovenience. I also recieve calls a sometimes miss them and when I dial 1471 and return the call the number just rings and rings. |
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#6 |
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Banned User
Join Date: Aug 2003
Location: London
Posts: 774
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Caller Display
So! NTL,Telewest and Wight Cable are already planning to launch free Caller display too. In fact Cable and Wireless already provide a free Number display to its business customers as standard.
Not everyone actually needs it anyway since not everyone has a Number display unit. |
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#7 |
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Forum Member
Join Date: Dec 2004
Location: Over there >
Posts: 97
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I understand about the TPS and caller display but the BT service told the caller that "This number does accept calls from withheld numbers." Without the need to buy a caller display unit/phone Quote:
Originally Posted by clu
Yes they do, I phoned customer services ages ago and they gave me a number that barrs public phone boxes, withhelds and call centres etc.
Clu I'll give them a call tomorrow but how'd you mean gave you a number ? |
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#8 |
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Banned User
Join Date: Aug 2003
Location: London
Posts: 774
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Anonymous caller rejection
The service which stops anonymous calls coming through is called Anonymous Caller Rejection and is £4 per month on BT,£1.50 per month on Telewest,£1 per month on Wight Cable and £1.75 per month on NTL
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#9 |
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Forum Member
Join Date: Jun 2005
Location: Cambridge
Posts: 12
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NTL number
There is a number you can dial on NTL which activates a system that blocks witheld numbers from getting through (they hear a message saying "the person you are calling does not accept calls from witheld numbers"). I can't remember it off the top of my head but I'll look it up and post it later. I'm not sure if it block s payphones though.
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#10 |
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Banned User
Join Date: Aug 2003
Location: London
Posts: 774
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Acrj
You are both refering to Anonymous caller rejection. Mercury/CWC: £1 per month Wight Cable: £1 per month Telewest: £1.50 per month NTL: £1.75 per month BT: £4 per month Telewest settings: On: 1478 Off: 1479 NTL settings: On: 1478 Off: 1479 Mercury Cable and wireless: On: 1478 Off: 1479 BT: On: *227# Off: #227# Check: *#227# Codes may vary in Eurobell areas and I think Eurobell codes are similar to BT's. Mercury Cable and Wireless has purchased Energis and codes may vary on ex-Energis lines. The above codes do not apply to Bulldog and indirect customers as they are using BT lines and have to use BT's service. NTL franchises may vary. The service is cheap on all networks except BT. BT stick out like a sore thumb on this one! Quote:
Originally Posted by robprince
There is a number you can dial on NTL which activates a system that blocks witheld numbers from getting through (they hear a message saying "the person you are calling does not accept calls from witheld numbers"). I can't remember it off the top of my head but I'll look it up and post it later. I'm not sure if it block s payphones though.
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#11 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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This is one of the reasons why I like VoIP. ACR comes standard on my ATA, and therefore means ACR is free! (And it works).
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#12 |
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Forum Member
Join Date: Feb 2004
Location: Southern East Anglia
Posts: 75,219
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Quote:
Originally Posted by m419
You are both refering to Anonymous caller rejection.
Mercury/CWC: £1 per month Wight Cable: £1 per month Telewest: £1.50 per month NTL: £1.75 per month BT: £4 per month Telewest settings: On: 1478 Off: 1479 NTL settings: On: 1478 Off: 1479 Mercury Cable and wireless: On: 1478 Off: 1479 BT: On: *227# Off: #227# Check: *#227# Codes may vary in Eurobell areas and I think Eurobell codes are similar to BT's. Mercury Cable and Wireless has purchased Energis and codes may vary on ex-Energis lines. The above codes do not apply to Bulldog and indirect customers as they are using BT lines and have to use BT's service. NTL franchises may vary. The service is cheap on all networks except BT. BT stick out like a sore thumb on this one! When my GF rings me from work ~ her phone is on a company network ~ if I dial 1471, it comes up as "number unavailable". Do you know if this would be blocked as well. Or is it just "number withheld" calls. Cheers ![]() edit: just tried it and it comes up, "sorry, the service requested is not available from this line"
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#13 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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ACR will only block "Withheld" numbers, not any others.
Unless you have phoned your telecom provider or applied for online*, then the service won't be enabled on your line. Dialling the ON / Off codes doesn't order the service or remove it from your line, it will just enable/disable it once you do have on your line, enabling/disabling doesn't stop you being charged for it, if you wanted the service removed you would again need to call your telecom provider or cancel online*. * I know with BT you can add and remove these services online, not sure of other providers. If you could add a charged for service by just dialling these well published codes, then any visitor could add all the services and possibly for up to 3 months you wouldn't know and get a higher bill. |
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#14 |
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Forum Member
Join Date: Feb 2004
Location: Southern East Anglia
Posts: 75,219
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Quote:
Originally Posted by BexTech
ACR will only block "Withheld" numbers, not any others.
Unless you have phoned your telecom provider or applied for online*, then the service won't be enabled on your line. Dialling the ON / Off codes doesn't order the service or remove it from your line, it will just enable/disable it once you do have on your line, enabling/disabling doesn't stop you being charged for it, if you wanted the service removed you would again need to call your telecom provider or cancel online*. * I know with BT you can add and remove these services online, not sure of other providers. If you could add a charged for service by just dialling these well published codes, then any visitor could add all the services and possibly for up to 3 months you wouldn't know and get a higher bill.
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