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BT Text Billing Problems


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Old 15-01-2006, 11:18
dgp
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Join Date: Nov 2002
Location: Sheffield
Posts: 55

I have BT Together Option 2 which is supposed to include 100 free texts a month. Unfortunately I keep getting charged regardless of how many texts I (or my children) have sent. I reported to BT in early December and have reminded them several times. All they will say is that the 'ticket is still open', but they have not been able to solve the problem. I can't be the only one affected or am I???. Any suggestions???

Thanks

David
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