ok must odd I got an e:mail back from the BBC

postmaster@bbc.co.uk Delivery Status Notification (Delay)

with the message


ive tried sending it again

My, you're a trusting soul!

remember it is fine if you select play all, it's only if you select ww3 from the menu that it skips that scene.

if you look at the teeny number around the centre hole, A0100649621-A925 is good. If it's, A0100647133-A924, the chances are it's the faulty version.

I got exactly the same message when I e-mailed them about mine ...

oh ok, the e:mail could be more clear

so is the DVD being sent to me?

Sorry for the late reply - I got my replacement CD a few days ago and it now seems to work fine, although it still freezes momentarily when the Doctor says "sorry" - I thought I had another dodgy disc?

Re the problems others have had with the BBC emails I used dvd.support@bbc.co.uk with no problems I 've not come across the bbcdvd@absolutequality.co.uk address.

...or DVD even!

ok ive given up, got a new set from Amazon, however neither set will play past the BBC intro, and am sending both back

ok I got my money back, problem solved