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BT caller display, how much does it cost? |
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#1 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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BT caller display, how much does it cost?
if i call/type *234# on my phone to enable caller display how much does it cost for the service or is it free?
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#2 |
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Forum Member
Join Date: Aug 2004
Location: Kent.
Posts: 805
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Mine is free on bt.Dont have to enter that number.
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#3 |
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Forum Member
Join Date: Dec 2005
Location: Bournemouth
Posts: 24
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If you register with BT Privacy at Home (see here) you can get BT Caller Display for free and you can also register with the Telephone Preference Service as well. All for free
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#4 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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The service is usually £1.75 per month, but since 1st June 2005 via the BT Privacy www.bt.com/btprivacy you can get it for free, you just need to make at least one chargeable call via BT per billing period.
You need to call BT or apply online for caller display, the *234# is just if you want to switch it on after you have switched it off, though why you would want to switch it off I don't know, especially when at one time you would be paying for it, whether you switched it off or not, if you want to disable caller display from your line you'd need to contact BT again to cancel the service, but then as you can get it free, would be no point. |
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#5 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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Quote:
Originally Posted by BexTech
The service is usually £1.75 per month, but since 1st June 2005 via the BT Privacy www.bt.com/btprivacy you can get it for free, you just need to make at least one chargeable call via BT per billing period.
You need to call BT or apply online for caller display, the *234# is just if you want to switch it on after you have switched it off, though why you would want to switch it off I don't know, especially when at one time you would be paying for it, whether you switched it off or not, if you want to disable caller display from your line you'd need to contact BT again to cancel the service, but then as you can get it free, would be no point. |
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#6 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Have you tried using the 0800 916 5544 number to enable the service.
Yeah that code you can use once you have Caller Display enabled, for some reason you might not want caller display to work, so you can switch the display on and off, however you will still have caller display on the line, just it won't display the incoming number. You can get ACR (anonymous Caller Rejection) however BT charge around £4 per month for this, so maybe screening the calls yourself is the better option. |
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#7 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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Quote:
Originally Posted by BexTech
Have you tried using the 0800 916 5544 number to enable the service.
Yeah that code you can use once you have Caller Display enabled, for some reason you might not want caller display to work, so you can switch the display on and off, however you will still have caller display on the line, just it won't display the incoming number. You can get ACR (anonymous Caller Rejection) however BT charge around £4 per month for this, so maybe screening the calls yourself is the better option. so as we've not had caller display before i guess me entering the code will not do anything? ACR is what the number/code i typed in was for, *227#, so does that mean i will be charged £4 a month for it? I didn't speak to anyone, as soon as i typed it in it said people with anonymous phone numbers would not be able to contact me. |
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#8 |
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Banned User
Join Date: Oct 2003
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Posts: 12,574
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Quote:
Originally Posted by asdigi
yep, that doesn't work either.
so as we've not had caller display before i guess me entering the code will not do anything? ACR is what the number/code i typed in was for, *227#, so does that mean i will be charged £4 a month for it? I didn't speak to anyone, as soon as i typed it in it said people with anonymous phone numbers would not be able to contact me. No you shouldn't be charged for ACR, as you haven't called up or applied online for the service. |
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#9 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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BT service codes:
Anonymous Caller Rejection: On: *227# Off: #227# Check Status:*#227# Call baring: On: *341servicecode# Off: #341servicecode# Check Staus: *#341# Call Divert: On: *servicecode# Off: #servicecode# Check Staus: *#servicecode# Reminder Call: Set the time: *55Time/00.00# Cancel: #55# Check Status: *#55# BT Answer and Callminder: 1571 CLI Services: Number of the last caller: 1471 Return the call: Dial 3 when promted. 1471 eraser: 1475 Trace caller(Nuicence calls only): 1477 Number withold: 141 Release CLI: 1470 BT Pay and Call: 14252 BT choose to refuse: 14258 BT Operator Assistance: 100 International operator asistance: 155 Disabled operator assistance: 198 Disabled free Directory enquires: 195 BT customer service: 150 and 152 BT residential faults: 151 BT Business faults: 154 BT Chargecard: 144 BT Line test facilities: 17070 Service codes for Call Divert: All incomming calls: 21 All Busy calls: 61 All unanswered calls: 67 |
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#10 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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Quote:
Originally Posted by BexTech
You will have to call BT and speak to them to find out why you can't get the free caller display via the automated service, they should be able to sort it out.
No you shouldn't be charged for ACR, as you haven't called up or applied online for the service. okey dokey, i'll leave it on and see if anything appears on our next bill, i said to my mum it might cost something but she said she definately wants it as we get so many unwanted calls which are allways anonymous so if it does i wont be in trouble
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#11 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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those service code you just posted are basically what i was sent a link to http://www.telephonesuk.co.uk/network_codes.htm#BTACR
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#12 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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i just tried the *234# for caller display and it said the service is unavailable which is what my nans phone said when i tried the *227# code for ACR, im wondering if we had ACR but for some unknown reason it had been disabled? which is why the code for caller display doesn't work and neither does the ACR code on my nans phone, do you think my theory is right?
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#13 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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You could switch it on, then check the status, and also test it by calling your number from a mobile and withholding your number.
However without ordering it, it shouldn't be possible to alter the state of the service, and therefore not be charged until you do actually order the service, otherwise anyone could enable these services without your knowledge from your phoneline. The reason why you might want to turn ACR off sometimes is if you are expecting a call back from the council or a business that automatically withholds all numbers. |
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#14 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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Quote:
Originally Posted by BexTech
You could switch it on, then check the status, and also test it by calling your number from a mobile and withholding your number.
However without ordering it, it shouldn't be possible to alter the state of the service, and therefore not be charged until you do actually order the service, otherwise anyone could enable these services without your knowledge from your phoneline. The reason why you might want to turn ACR off sometimes is if you are expecting a call back from the council or a business that automatically withholds all numbers. |
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#15 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Strange, it shouldn't be possible to switch ACR on without ordering it, but it does sound like the service was on your line but not enabled.
You should have found the codes wouldn't work until it was enabled, it does sound like there is some sort of fault on your account. |
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#16 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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Quote:
Originally Posted by BexTech
Strange, it shouldn't be possible to switch ACR on without ordering it, but it does sound like the service was on your line but not enabled.
You should have found the codes wouldn't work until it was enabled, it does sound like there is some sort of fault on your account. yeah, it all makes sense now, basically ACR was enabled but somehow it had been disbled and i just re enabled it today
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#17 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Quote:
Originally Posted by asdigi
yeah, it all makes sense now, basically ACR was enabled but somehow it had been disbled and i just re enabled it today
![]() There is no reason why you can't have ACR and Caller Display on the line, though it sounds like you will have to contact BT for that, just need to ensure they enable the free service (which is no different to the paid for service). |
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#18 |
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Forum Member
Join Date: May 2003
Posts: 2,914
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Quote:
Originally Posted by BexTech
Yeah, that makes sense.
There is no reason why you can't have ACR and Caller Display on the line, though it sounds like you will have to contact BT for that, just need to ensure they enable the free service (which is no different to the paid for service). I shall ring BT tommorow and hopefully get caller display enabled for free as it would be really useful to have. |
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