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Call disconnected, but phone continues to ring!


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Old 10-02-2006, 16:25
john.marks
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Hi

Almost there with my new VOIP setup. My DECT phone rings without the ring capacitor adaptor

Have found doing test calls to my sipgate service that if I call it, the phone rings, but then if I cancel the incoming call from the handset making the call (before answering the incoming call), the destination handset continues to ring out (rather than stopping ringing as you would expect). Has anyone else noticed this kind of thing, or is it my router setup?

Thanks

John
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Old 10-02-2006, 18:22
BexTech
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It does happen with VoIP from time to time.

If it does happen all the time, then it could be that some ports may need forwarding.
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Old 12-02-2006, 10:03
john.marks
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All the test calls I have cut off so far have continued to ring. What ports am I likely to need to forward and to where?

Thanks
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Old 12-02-2006, 16:48
BexTech
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5060 - 5061 UDP
53 UDP
69 UDP
10000 - 20000 UDP
8000 - 8012 BOTH
3478 BOTH

These need forwarding to the IP Address of the the VoIP phones are attached to.
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Old 14-02-2006, 12:57
john.marks
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Bextech

Do you mean the port forwarding page on my router setup? I presume so as I can't find any kind of port forwarding within the voice setup on my adapter.

Thanks
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Old 14-02-2006, 13:49
BexTech
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Yes, on your router you should be able to forward the required ports over to the voice side.
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Old 14-02-2006, 14:05
onephat
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Originally Posted by john.marks
Hi

Almost there with my new VOIP setup. My DECT phone rings without the ring capacitor adaptor

Have found doing test calls to my sipgate service that if I call it, the phone rings, but then if I cancel the incoming call from the handset making the call (before answering the incoming call), the destination handset continues to ring out (rather than stopping ringing as you would expect). Has anyone else noticed this kind of thing, or is it my router setup?

Thanks

John
Yeh i have exactly the same problem with it mate, been woken up many a time by Xlite continuing to ring.
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Old 14-02-2006, 18:32
john.marks
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Nice one BexTech, you the Man (well I assume you are anyway!) That port forwarding does the job just nicely. Many thanks. How do you know all this stuff anyway???

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Old 15-02-2006, 11:50
onephat
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Does X-Lite not work with tuch tone services for anyone else? I tried calling American Express and it doesnt work with the Press 1 Press 2 blah blah stuff
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Old 15-02-2006, 12:23
BexTech
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Originally Posted by onephat
Does X-Lite not work with tuch tone services for anyone else? I tried calling American Express and it doesnt work with the Press 1 Press 2 blah blah stuff

Yes, X-Lite does work with DTMF tones, you just need to set the program accordingly to provider used.

In advanced settings, DTMF settings, you have the choice whether to force the DTMF tones 'In Band' or not.
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Old 15-02-2006, 12:24
BexTech
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Originally Posted by john.marks
Nice one BexTech, you the Man (well I assume you are anyway!) That port forwarding does the job just nicely. Many thanks. How do you know all this stuff anyway???

Glad to hear you got it working.

My knowledge is my own trial and error, others trial and error and some reading up on the subject.
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Old 15-02-2006, 12:56
onephat
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Originally Posted by BexTech
Yes, X-Lite does work with DTMF tones, you just need to set the program accordingly to provider used.

In advanced settings, DTMF settings, you have the choice whether to force the DTMF tones 'In Band' or not.
Excellent - thanks very much

I'm starting to like this Vo/IP thing, Sipgate seems to work a lot better than my old BT Broadband Voice service, just need a telephone adapater now as i sold me ATA 186.
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Old 11-03-2006, 10:26
trapex
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I also am getting this problem now and can't seem to solve it by forwarding the ports.
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Old 11-03-2006, 11:56
Captain Cod
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Originally Posted by trapex
I also am getting this problem now and can't seem to solve it by forwarding the ports.
Using the STUN server: stun.fwdnet.net sorted it for me.

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Old 11-03-2006, 14:57
trapex
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Hmmmm still no joy, everything else is fine i just don't seem to be able to sort this ringing problem.
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Old 12-03-2006, 15:50
phizza
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I had the same problem with sipgate where the destination phone continued to ring. I tried everyting with no luck. I have solved it by swapping my belkin router for a linksys one. It now works perfect...
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Old 16-03-2006, 19:25
trapex
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i'm still having the same problem and i have a linksys router with all the right ports forwarded to my pap2.
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Old 16-04-2006, 22:47
BexTech
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If you have a PAP2 you could try updating to the latest Firmware.

http://your_pap2_ip_address_here/upg...3-01-10-LS.bin
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Old 07-05-2006, 19:38
dodey
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Old 07-05-2006, 19:44
Captain Cod
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Hi Dodey, welcome to the forum. Perhaps you'd like to edit and remove what must be the longest line ever posted on DS?

Please.
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