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Security And Say No To 0870 |
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#1 |
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Banned User
Join Date: Aug 2004
Location: Newcastle upon Tyne
Posts: 882
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Security And Say No To 0870
Every month I pay my credit card over the telephone and it's an 0870 number for their automated service. Recently I remembered the website saynoto0870 and checked the number and, sure enough, there was an alternative listed which was actually 0800. I've tried it out and it takes you through to exactly the same automated service as 0870 however a thought occurred to me over whether there is possibly increased security via 0870 (for keying in credit card numbers, PINs, etc.) over 0800 or would they both have exactly the same safeguards?
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#2 |
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Posts: n/a
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Exactly the same safeguards, whether 0800, 0845, 0870 or 01 / 02.
Your biggest security issue would be with the cordless handset, unless you use a digitally encrypted one. Safest is not to use a cordless handset if you are at all worried. |
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#3 |
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Forum Member
Join Date: May 2004
Location: Reading
Posts: 27,903
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They are as secure (or perhaps more exactly - insecure!) as each other.
There is no method for encrypting the DTMF tones you send over the phone line when keying in your details. Therfore anyone can intercept your line and determine exactly what digits you are pressing. Your only security relies on the relative difficulty of attaching recording devices to phone lines and/or redirecting calls to a fake bank system. It is far easier to con the unwary internet user into visiting a fake bank website. So in reality neither number has any safeguards at all should someone be determined to discover your details. You simply have to rely on the hassle factor preventing someone going to the effort. After all why bother when there are enough gulible people out there prepared to click a link in a scam E-Mail! Stick to the 0800 number and save yourself a bit of cash
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#4 |
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Forum Member
Join Date: Aug 2004
Location: Arley, Worcs
Posts: 1,334
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Why not pay your credit card bill over the internet using your debit card. I do with my Barclaycard and it takes me about a minute.
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#5 |
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Forum Member
Join Date: Aug 2004
Location: London
Posts: 954
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Of course the 0800 number could be a fake, and just a copy of the "real" number. Unless it is advertised by the company how would you know?
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#6 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Quote:
Originally Posted by stephen1980
Of course the 0800 number could be a fake, and just a copy of the "real" number. Unless it is advertised by the company how would you know?
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#7 |
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Forum Member
Join Date: Jun 2005
Location: Nottingham
Posts: 1,674
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Quote:
Originally Posted by chrisjr
There is no method for encrypting the DTMF tones you send over the phone line when keying in your details. Therfore anyone can intercept your line and determine exactly what digits you are pressing.
Your only security relies on the relative difficulty of attaching recording devices to phone lines and/or redirecting calls to a fake bank system. It is far easier to con the unwary internet user into visiting a fake bank website. |
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