Originally Posted by Jay_daniels:
“The joystick is doing my head in.
I'm 8 months into a 12 month orange contract...
can i get it repaired and if so how much should it cost and how long will it take (roughly?)
Jay”
Course you can get it repaired..and
for free.It has a 12month guarentee. Just take it to the place you purchased it, tell them the problem...Thats when they ask "have you got Insurance?" Then you tell them you don't need it as its only 8 months old it is still under garentee. Its the LAW that they have to repair or replace the faulty goods.
I have been through this(along with C.A.B) with Orange a couple of times with faulty Nokia phones. The SHOP will say its Orange you need to speak to....
IT IS NOT! The shop sold the phone you have a contract with Orange for the air time not the phone therefore the shops responsibility(even Orange told me this). If you don't have any luck with the shop visit your local C.A.B they will draught you a letter out to take to the shop...Basically stating the phone must be "fit for the purpose".