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Primus/Planet-Talk anyone know about them? |
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#1 |
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Forum Member
Join Date: Nov 2005
Posts: 54
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Primus/Planet-Talk anyone know about them?
I'm looking to change from Talk-Talk. U-Switch suggests Planet-Talk at £8.49 per month excl line rental which still remains BT so that you are not excluded from other lo-cost overseas services.
Does anyone know anything about Planet? |
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#2 |
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Forum Member
Join Date: May 2005
Posts: 1,174
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Hi jayemcee,
Have a read at my thread Beware BT Option 3 and you will find quite a lot of discussion about Primus/Planet Talk. I think you will find it helpful. |
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#3 |
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Forum Member
Join Date: Jun 2004
Location: Kingdom of Fife
Posts: 2,847
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I am with them, not been with them for a month yet, not had a bill, so cant really comment, but from my current experience they are pretty good
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#4 |
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Forum Member
Join Date: Nov 2005
Posts: 54
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Thank you, both.
BT for line rental, then, and Planet for calls with 18185 or whatever for overseas. And lots of lovely money left over for gin.
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#5 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Friends and family who use them, have had no problems with them.
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#6 |
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Forum Member
Join Date: Nov 2005
Posts: 54
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Right! Just made the transfer with U-Switch. Used 18185 for the first time over the weekend. 1p per minute to call my daughter's mobile in Brazil! They must have been having a sale
Line not the greatest but at that price... |
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#7 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,364
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Just to add - if you switch to Primus 3 via U-Switch, you get a £5 a month rebate (paid quarterly) for a year, making it £3.49 a month for unlimited anytime 01/02 calls.
Add the "Penny Mobile" option, and make calls to mobiles for 1p/min ANYTIME up to 20 mins per call ![]() Bargain of the year or what? Simon |
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#8 |
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Forum Member
Join Date: Nov 2005
Posts: 54
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Yep! Got that. Bargain of the year is right!
I have to say I called their CS line for some information on the switchover and I wasn't too impressed. They suggested I call BT!! I did, and got the info I needed. Left me a little concerned, though. Ah well, at that price a little puzzlement is OK. |
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#9 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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It is down to BT when the switchover takes place, as it is BT who have to send out engineers to the exchange to make the switch, saying that all the people I know who have switched, had the switch-over date emailed to them shortly after signing up.
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#10 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Quote:
Originally Posted by simax
Just to add - if you switch to Primus 3 via U-Switch, you get a £5 a month rebate (paid quarterly) for a year, making it £3.49 a month for unlimited anytime 01/02 calls.
Add the "Penny Mobile" option, and make calls to mobiles for 1p/min ANYTIME up to 20 mins per call ![]() Bargain of the year or what? Simon |
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#11 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,364
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That's still a great offer if you call a mobile for more than 2 mins in a go.....
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#12 |
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Forum Member
Join Date: Jun 2004
Location: Kingdom of Fife
Posts: 2,847
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see with Primus Saver Option 2, do I need to dial a prefix or anything before making my calls?
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#13 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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No, no prefix needed, it's a CPS service so automatic routing is done at the exchange.
You can however override the automatic routing for certain calls if you wish, by dialling a prefix, for example you might want to call the USA so would use 18185 to make the call, at 0.5p/min. |
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#14 |
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Forum Member
Join Date: Nov 2005
Posts: 54
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18185 is worth using. I called a mobile in Brazil last weekend for 0.5p/minute. Line wasn't great but at that price who's complaining!
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#15 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,364
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I wish to retract my statement made a few weeks ago about Planet Talk 3 with penny mobile option being a bargain.
After 3 failed attempts, and over a month getting their service activated, I called then yesterday to ask when my line is going over (I was told last time I called it was going to be yesterday). They had problems again, and said they'd resubmit the order again, but may take another 3 weeks. I told them not to bother, and just went up to BT's Together Option 3. Yes, I know it's more expensive, but you get what you pay for... just one bill with my broadband all in....and my monthly payment plan will only actually go up by £2-£3/month as I was overpaying anyway. And it's be activated tomorrow! I didn't go for the discounted deal for 6 months as I wanted to keep my options open. My advice? Stick with BT for best service and overall customer care. I'm not going to use a third party again as I have had nothing but problems. And as for Talk Talk - from what I've heard, even though I'd save £22 odd a month with them, I'd rather pay BT the higher amount for the quality of service. |
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#16 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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You seem to have problems, yet everyone I know who have taken CPS service have had no problems.
My advice forget BT, give the others a chance. It is BT that have to action the switch over, maybe the problem lies there. |
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#17 |
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Forum Member
Join Date: Aug 2001
Location: Destination: Hard Brexit
Posts: 6,364
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Quote:
Originally Posted by BexTech
You seem to have problems, yet everyone I know who have taken CPS service have had no problems.
My advice forget BT, give the others a chance. I want ONE bill, but don't wanna take my line away from BT. I've tried these jokers via CPS - One.Tel (nothing but billing issues), Tele2 (Crap CS and lack of communication), and Just Dial Saver (not sending bills on time, or sending them via email 24 hours before the bill is debited). I wouldn't trust any other company to take my line over either! Especially the jokers above - I'd rather slit my wrists! And as for Talk Talk, forget it. (It now seems that one sh*t company has swallowed up the one's I've tried - coincidence?) When I moved in with my GF, she had Utility Warehouse for broadband and phone line - she'd just had them put in and sung their praises...... I pointed out that all that glisters isn't gold, and how right I was!! After numerous billing issues, being cut off for no reason, and having crap latency on broadband and customer services that are only open 9-5 Mon-Fri and who basically didn't give a sh*t about anything - all in the space of 3 months, I got shot of them and I got BT put back in - yeah - more expensive but the internet is lightning fast, CS is open when I want them to be and have had NO issues at all. I'm not going away from BT again. I'd rather have better quality than a cheap less reliable service again. You get what you pay for. Simon |
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#18 |
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Forum Member
Join Date: Jan 2003
Posts: 7,668
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Is the planet talk website down? been trying to have a look at deals as I need a new call company thingy and this company seems good.
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#19 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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#20 |
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Forum Member
Join Date: Jan 2003
Posts: 7,668
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Quote:
Originally Posted by BexTech
Weird. still nothing working for me even now (nothing to do with the fact I'm on a router with AOL as I have my mtu thingy at 1400 as it has to be) |
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#21 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Very strange indeed, still working here fine.
Primus Saver Option 2 is our medium user package, for those who you tend to use the phone often, but mainly in the evenings and weekends. It gives you the convenience of free local/national evening and weekend calls for no extra cost. Benefits of Saver Option 2 FREE calls at evenings and weekends to UK landlines. Great savings on international calls. Keep existing BT phone number and services. No access codes or equipment required. Great UK landline, mobile and international rates Free fully itemised monthly statements. e-billing. Sign up now! 0800 036 0094 |
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#22 |
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Forum Member
Join Date: Jan 2003
Posts: 7,668
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Quote:
Originally Posted by BexTech
Very strange indeed, still working here fine.
Primus Saver Option 2 is our medium user package, for those who you tend to use the phone often, but mainly in the evenings and weekends. It gives you the convenience of free local/national evening and weekend calls for no extra cost. Benefits of Saver Option 2 FREE calls at evenings and weekends to UK landlines. Great savings on international calls. Keep existing BT phone number and services. No access codes or equipment required. Great UK landline, mobile and international rates Free fully itemised monthly statements. e-billing. Sign up now! 0800 036 0094 |
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#23 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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Primus Saver - Terms and Conditions
1. Service – In this Agreement “Service” means Primus Planet Talk Select. Primus Planet Talk Select is the Primus Planet Talk brand name for “Carrier Pre-Select” as defined by the UK Telecommunication industry. Primus Planet Talk is a division of Primus Telecommunications Limited whose registered address office is at 4 Victoria Street London SW1H OGT. Primus Saver is the brand name for the All Calls option of Primus Planet Talk Select available through the uSwitch website at www.uswitch.com.. With Primus Planet Talk Select the Customer’s calls are automatically routed to the network of Primus Planet Talk. 1.1 "BT" means British Telecommunications Plc, "Carrier Pre-Selection" or "CPS Service” or “Planet Talk Select” means the carrier pre-selection service as Primus Planet Talk may agree to provide to the Customer. “Uswitch” means the independent online utilities broker. *admin edit* for the entire set of T&Cs, please visit here |
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#24 |
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Forum Member
Join Date: Apr 2007
Posts: 13
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Primus Planet Talk e-Billing
Have ebeen withPrimus for about 2 months now and the system (dialling etc) seems to be working fine but I am unable to connect to the e-billing site after I've logged in - I get the message "coiuld not locate remote server". Have talked to Primus and the ploie Scottish fellow could not understand it because he was able to log in to my ebilling site without any problem.
Has anybody else had this problem and, if so, how did you resolve it? (I've tried IE, Avant Browser, Opera etc and have tried disabling my firewall - all to no avail. |
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#25 |
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Inactive Member
Join Date: Apr 2007
Location: Proud European!
Posts: 7,120
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Quote:
*admin edit* for the entire set of T&Cs, please visit here
How crazy was that, the reason BT posted them was because JSemple3 couldn't access the site!!! Great - Here click the link to see the terms even though you are unable to access the site. |
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