I purchased an VGX-XL100 from PC World on Monday, mainly on impulse after reading the favourable PC Pro review.
On getting home, I pulled everything out of the box, and tried to find the manual. This is the first failing, there is no printed user manual included. There are about half a dozen other booklets for marketing, WIFI and the like, but only a very brief ‘getting started’ sheet. If this is intended to be a ‘consumer’ rather than ‘geek’ product, then having no printed manual is unforgivable. The user manual is available online, or from a link on the desktop. However, it’s 206 pages, and not everyone who buys this product will have a printer at home.
Anyway, being a ‘geek’, I quickly hooked it up to my TV (A Panasonic 37” Viera). I connected it to my amp via the optical digital cable, and plugged in my TV aerial.
Next problem. There is no aerial output to connect to a TV. Thus, the VGX-XL100 must be the last device on the chain. Obviously, my TV is currently the last device, and so there is no way of connecting without adding a separate aerial, or using a splitter. For the time being, I left the VGX-XL100 unconnected.
I booted the system, and set about going through the Windows MCE setup. This took about half an hour, and I then had a fantastic display of the Windows desktop. I then did my usual first step, and ran Windows Update to get all the latest patches for XP and MCE. Another half an hour and I had an up to date system. Isn’t life great!
Err, no actually, life is not great. This is where I started hitting real problems.
The first major problem is my fallback if I decide to get a refund (currently looking 70-30 in favour of refund). The system will not play protected DVD’s via Component or HDMI. I tried various software DVD players, and each of them gave an error about copy protection. Cyberlink’s PowerDVD gave the best error message, and I was able to determine what was happening. It turns out that the Nvidia drivers for the GE6600 do not allow copy protected (Macrovision) DVD’s to be played via the TV-OUT function of the card. This is supposed to stop people copying disks, but rather defeats the object of a media centre PC.
After some searching, I found DVD Region Free that disables the copy protection and region checks, but this costs $40, and is a kludge.
Next problem, the audio system included does not allow direct passthrough of the DD5.1/DTS soundtrack to the SP/DIF port on the sound card. After doing some research, this problem has also affected people using the older US version (X1). What appears to happen is that the DD5.1 signal is converted to analog, and this analog signal is then converted to Dolby Digital Live! format before being output to the SP/DIF port. Thus, you lose a lot of sound quality. Very bad.
A workaround for the DD5.1/DTS problem is to purchase another sound card (either PCI or USB), and force everything through that. But again, this should not be necessary.
The third major problem is more Microsoft than Sony. The January 24th 2006 MCE2005 Rollup patch seems to break MCE. This manifests itself in a number of ways, but always ends up crashing MCE.
So far I’ve done 2 full re-installs, and haven’t yet got a system I can live with. I’ve not even tried to get MCE working correctly – I’ve been using WMP10 and WinDVD. Admittedly, these look great, but it still feels too much like a PC rather than a Media Centre.
The other great feature is the keyboard. This is a radio controlled device rather than a infra-red, so works at any angle.
However, while I’ve been writing this, I’ve realised that £999 is a lot of money for something that doesn’t work without lots of hand holding, so I’m now 100% sure it’s going back for a refund.
Cheers,
Rick
On getting home, I pulled everything out of the box, and tried to find the manual. This is the first failing, there is no printed user manual included. There are about half a dozen other booklets for marketing, WIFI and the like, but only a very brief ‘getting started’ sheet. If this is intended to be a ‘consumer’ rather than ‘geek’ product, then having no printed manual is unforgivable. The user manual is available online, or from a link on the desktop. However, it’s 206 pages, and not everyone who buys this product will have a printer at home.
Anyway, being a ‘geek’, I quickly hooked it up to my TV (A Panasonic 37” Viera). I connected it to my amp via the optical digital cable, and plugged in my TV aerial.
Next problem. There is no aerial output to connect to a TV. Thus, the VGX-XL100 must be the last device on the chain. Obviously, my TV is currently the last device, and so there is no way of connecting without adding a separate aerial, or using a splitter. For the time being, I left the VGX-XL100 unconnected.
I booted the system, and set about going through the Windows MCE setup. This took about half an hour, and I then had a fantastic display of the Windows desktop. I then did my usual first step, and ran Windows Update to get all the latest patches for XP and MCE. Another half an hour and I had an up to date system. Isn’t life great!
Err, no actually, life is not great. This is where I started hitting real problems.
The first major problem is my fallback if I decide to get a refund (currently looking 70-30 in favour of refund). The system will not play protected DVD’s via Component or HDMI. I tried various software DVD players, and each of them gave an error about copy protection. Cyberlink’s PowerDVD gave the best error message, and I was able to determine what was happening. It turns out that the Nvidia drivers for the GE6600 do not allow copy protected (Macrovision) DVD’s to be played via the TV-OUT function of the card. This is supposed to stop people copying disks, but rather defeats the object of a media centre PC.
After some searching, I found DVD Region Free that disables the copy protection and region checks, but this costs $40, and is a kludge.
Next problem, the audio system included does not allow direct passthrough of the DD5.1/DTS soundtrack to the SP/DIF port on the sound card. After doing some research, this problem has also affected people using the older US version (X1). What appears to happen is that the DD5.1 signal is converted to analog, and this analog signal is then converted to Dolby Digital Live! format before being output to the SP/DIF port. Thus, you lose a lot of sound quality. Very bad.
A workaround for the DD5.1/DTS problem is to purchase another sound card (either PCI or USB), and force everything through that. But again, this should not be necessary.
The third major problem is more Microsoft than Sony. The January 24th 2006 MCE2005 Rollup patch seems to break MCE. This manifests itself in a number of ways, but always ends up crashing MCE.
So far I’ve done 2 full re-installs, and haven’t yet got a system I can live with. I’ve not even tried to get MCE working correctly – I’ve been using WMP10 and WinDVD. Admittedly, these look great, but it still feels too much like a PC rather than a Media Centre.
The other great feature is the keyboard. This is a radio controlled device rather than a infra-red, so works at any angle.
However, while I’ve been writing this, I’ve realised that £999 is a lot of money for something that doesn’t work without lots of hand holding, so I’m now 100% sure it’s going back for a refund.
Cheers,
Rick
By the way, does it operate silently as promised? And, importantly, what was the picture like???
I'll report any further findings.