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Old 04-04-2006, 08:14
call100
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Hi. I've just signed up for Vonage. One question I have is what is the cost to a normal landline user when they phone your Vonage number. I have had one with local area code, but, if I had one with and international code to make my calls abroad free, what would be the cost to call my phone?
Hope that makes sense...
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Old 04-04-2006, 09:15
jbeavon
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I think the answer is within the question. If you have an international number, then people calling you will be charged the appropriate international rate.

However, why do you need an international number to make the calls abroad?
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Old 04-04-2006, 14:23
brundles
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Some people have an international number not to make cheap calls abroad themselves but to make it cheaper for people abroad to call them.
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Old 04-04-2006, 16:07
call100
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Yeah. The point is that if I choose an area code say for Kansas USA then when I phone a Kansas number I get it for free. I also get all my Uk calls in the package. It would not make sense for them to charge callers from the UK to my number as if they were phoning Kansas....
I'll give Vonage a call and ask the question.
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Old 04-04-2006, 16:38
jbeavon
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If you chose a Kansas number, then surely anyone calling the number would be charged to call Kansas, as that's where the call would have to be routed too!
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Old 04-04-2006, 17:02
brundles
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For calls out, you're going to be charged the VoIP providers standard rate - irrespective of what geographic number for have.

For calls in, keeping with Kansas as the example, as Dorothy's relatives are all in Kansas it would make sense for her to have a Kansas number (probably in addition to her local number) in order to save her folks money when they call her and Toto.
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Old 04-04-2006, 17:20
BexTech
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Why not use www.voipstunt.com, call UK landlines, USA landlines and many other landlines for free.

I use VoIP Stunt with my ATA, so no need for a PC, in fact with my PAP2 I have Sipgate on one line and VoIP Stunt on another. So far 10 months of free calls to many countries has cost me €6 in total (not €6 per month, just €6.



If you have an 01 or 02 number then the cost for someone to call it from a landline will be exactly as it would be to call any other 01 or 02 number.

From BT on BT Together 1, daytime calls to local and national numbers (01 and 02) are 3p per minute.

Evening and weekend calls to local and national numbers (01 and 02) are 5.5p for up to 1 hour.

If you have inclusive calls packages then the call would be 'free'.
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Old 05-04-2006, 00:12
call100
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Thanks guys. i was getting confused with the virtual number thing.
Anyone know if you can unlock the Vonage box (ATA) if you decide to use someone else???
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Old 05-04-2006, 00:25
BexTech
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The early revisions of the Vonage locked PAP2 ATA could be unlocked, the later ones not at the moment.
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Old 05-04-2006, 11:17
call100
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Thanks....New Problem... My cable modem (NTL) only has the one ethernet connection and thats the one connecting it to my computer. I have not used the USB connection for it as reportedly its slow. Any way around this or am I going to have to suffer the USB...???
Sorry if all this is basic stuff, but Computers not my area.
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Old 05-04-2006, 11:58
idbuchanan
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Originally Posted by call100
Thanks....New Problem... My cable modem (NTL) only has the one ethernet connection and thats the one connecting it to my computer. I have not used the USB connection for it as reportedly its slow. Any way around this or am I going to have to suffer the USB...???
Sorry if all this is basic stuff, but Computers not my area.
Get a cable broadband router. Should be able to pick one up from an online retailer for less than £20... Go into a big high street retailer and you'll pay £40 - £100.

An example product can be found by clicking here.
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Old 05-04-2006, 12:01
call100
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Originally Posted by idbuchanan
Get a cable broadband router. Should be able to pick one up from an online retailer for less than £20... Go into a big high street retailer and you'll pay £40 - £100.

An example product can be found by clicking here.
Thanks. I see now. The problem is the blurb they give you is a bit missleading. More expense.
...Thanks again...
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Old 05-04-2006, 13:29
idbuchanan
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Originally Posted by call100
Thanks. I see now. The problem is the blurb they give you is a bit missleading. More expense.
...Thanks again...
It's not misleading... You need to have a broadband internet connection with a free RJ45 ethernet connection. If your cable modem only has one, and you're using it, then it's not Vonage's fault.

It's like when you buy a new TV, but all your plug sockets are currently being used by other electrical items. You can't blame your TV's manufacturer for your need to buy a 4-way power adapter so that you can use everything at once.
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Old 05-04-2006, 22:52
call100
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Originally Posted by idbuchanan
It's not misleading... You need to have a broadband internet connection with a free RJ45 ethernet connection. If your cable modem only has one, and you're using it, then it's not Vonage's fault.

It's like when you buy a new TV, but all your plug sockets are currently being used by other electrical items. You can't blame your TV's manufacturer for your need to buy a 4-way power adapter so that you can use everything at once.
Oh dear...whats got you?....I said in my post that I wasn't techy minded. However I do learn pretty quickly. I now have everything up and working.

To all the others who contributed with some helpful comments thank you very much....
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Old 06-04-2006, 09:30
idbuchanan
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Nothing's got me. I was just explaining (I thought rather nicely and politely) why Vonage had not mislead you.... I was trying to be helpful, and rather than just saying you were wrong I gave the reasoning to help you understand.

I was helpful in both of my previous posts in this thread. Indeed, I went out of my way to help further than I could of, because you "weren't technically minded". Maybe next time I won't bother.
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Old 06-04-2006, 16:43
call100
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OK Sorry. However it did read very patronisingly.
The misleading blurb just gave the impression you stuck it into your modem and that was it. Read the AD in the papers.
I havn't looked at my modem since I installed it 15 months ago. Once I got the kit it was obvious that was not going to work and as I'd never done it before then I thought I'd seek help.
Anyway its all joy now and everything is working.
Thankyou....
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Old 06-04-2006, 17:02
idbuchanan
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But technically, you could just plug the PAP2 adapter into your cable modem (after you'd registered on the website) and it would work... But that would mean you couldn't use your computer at the same time.

Vonage do also offer the router option for a slightly higher outlay, which combines the router and the telephone adapter. Maybe they'd be better offering that as the default option - or making it clearer that if you haven't already got a router you'd be better off going for that option.
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Old 06-04-2006, 19:48
call100
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Originally Posted by idbuchanan
But technically, you could just plug the PAP2 adapter into your cable modem (after you'd registered on the website) and it would work... But that would mean you couldn't use your computer at the same time.

Vonage do also offer the router option for a slightly higher outlay, which combines the router and the telephone adapter. Maybe they'd be better offering that as the default option - or making it clearer that if you haven't already got a router you'd be better off going for that option.
That sounds like that would be the best option in their ads..
I could have used the modem via USB but I'm told that slows down the connection a wee bit...
Still as long as we can let some know via the forum it all helps...
Thanks again..
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