What a complete load of s**t that is.
Ofcom is a complete failure, Oftel was a better regulatory body than Ofcom and should have been kept seperate.
Ofcom has been a complete waste of time and have had more complaints and problems since the organisation restructured.
These for example are the failures:
Interphone Public Networks: Oftel was assisting the company in getting all of its 1,400 street payphones back into service and in a reasonable state. The ofcom was introduced and failed to assist any further and the business was unable to maintain the phone boxes. Therefore, nearly 500 of these kiosks now have to be removed by councils at tax payers cost.
Easynet/UK online: Constantly introducing services with unfair contracts to the customer. Ofcom seems unable to do anything about it despite 1,200 complaints within 3 months.
Wight Cable North: Asked for entitlement to operate electronic communication apparatus (In other words, asked for licences to expand). The company has been messed about with by Ofcom despite the company having approvals from local councils and DTI.
Oprah telecom: Theiving from mobile users. Again, ofcom just keeps telling consumers to contact the company who are a complete waste of time and money.
0800-REVERSE: Unexplained charges and hidden charges to customers and mis-leading advertisements in which case is dealt with both Ofcom-Telecoms and Ofcom-ITC. Ofcom has failed to investigate this as the information was provided to customers with small print on screen so small that you need a magnifying glass to read it. Ad's also do not mention that it is not possible to reverse charge call to non-BT lines with this service.
Vodafone,Orange,T-Mobile,3: Expensive termination rates. This has been ongoing for long time. Oftel took Vodafone,Orange and T-Mobile to court about it, the companies lowered the costs in 2003. O2 previously lowered costs a year before by working with Oftel.
Premier Managed payphones and Patientline: These two companies are charging people who call their ill relatives in hospital up to 50p per minute. A 10 minute call to a bed-side phone cost £5 which was operated by Patientline. Ofcom have failed to deal with it. However Premier payphones lowered this amount to 20p per minute without encouragement from Ofcom.
And I bet there's many more.