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Ofcom slashes 0870 call costs |
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#51 |
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Forum Member
Join Date: Feb 2002
Location: Berwickshire (not Berkshire)
Posts: 738
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Quote:
Originally Posted by m419
There is a way around it. If you dial 100, you can ask them to put you through, I know for a fact that when you do this, the CLI shows up as 'Unavailable' or '0100'.
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#52 |
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Forum Member
Join Date: Feb 2002
Location: Berwickshire (not Berkshire)
Posts: 738
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Quote:
Originally Posted by m419
There are two payphone companies which use 070 numbers to boost their incoming revenue. They charge up to 50p per minute for incoming calls. These payphones and calling facilities are located in hospitals.
They were reported to Ofcom, however I think they should be able to charge this amount since they would not be able to survive without it. I don't and here's why - previously you called the hospital, asked to be but through to the ward and the patient either came to the phone or the phone was taken to the patient. Cost - a regular call that might have been a bit longer than you wanted it to be - but at least you weren't racking up insane phone bills. If the patient wasn't there you could get an update from the staff. Result - everyone basically happy. If they abolished revenue-sharing tomorrow I wouldn't shed a tear. Patientline's profit is driven by a salacious burden on people in hospital and their relatives - it is as some say a tax on being ill, like prescription charges. |
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#53 |
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Forum Member
Join Date: Aug 2004
Location: Arley, Worcs
Posts: 1,334
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Quote:
Originally Posted by JasonW
I don't and here's why - previously you called the hospital, asked to be but through to the ward and the patient either came to the phone or the phone was taken to the patient. Cost - a regular call that might have been a bit longer than you wanted it to be - but at least you weren't racking up insane phone bills. If the patient wasn't there you could get an update from the staff. Result - everyone basically happy.
If they abolished revenue-sharing tomorrow I wouldn't shed a tear. Patientline's profit is driven by a salacious burden on people in hospital and their relatives - it is as some say a tax on being ill, like prescription charges. As Punch says to Judy "That's the way to do it!" |
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#54 |
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Banned User
Join Date: Aug 2003
Location: London
Posts: 774
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Premier payphones and Patientline
Well these two companies actually spent their own money(Millions) on the new equipment. The NHS did not pay them a penny. In fact, the two companies do have to pay rent for operating equipment on the premises. They also have to pay for external services such as call charges,line rental,TV subscriptions and licences.
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#55 |
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Forum Member
Join Date: Aug 2004
Location: Arley, Worcs
Posts: 1,334
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Quote:
Originally Posted by m419
Well these two companies actually spent their own money(Millions) on the new equipment. The NHS did not pay them a penny. In fact, the two companies do have to pay rent for operating equipment on the premises. They also have to pay for external services such as call charges,line rental,TV subscriptions and licences.
If these things make a profit from patients using them then so be it, but if they go bust because staff and patients think they are a rip off, I won't lose any sleep over it. I would object if some poor sods ring there granny in hospital not knowing it was costing them 50p a minute or whatever. And I'm sure that is happening all day, every day. |
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#56 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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I don't see a problem with paying £1 per day for the TV right at the bedside, at least the NHS doesn't have to pay for their upkeep, though you can go to the TV room, if you don't want to pay, not sure how much they charge for outgoing calls, so can't comment there, yes the incoming charge is way too high.
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#57 |
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Banned User
Join Date: Aug 2003
Location: London
Posts: 774
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Tv
Your having a laugh!
You won't find a TV room in hospitals round here! You'd be lucky to find a nurse never mind a TV room. The call charges are quite cheap. You buy a calling card and its something like 3p per minute to call a landline. |
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#58 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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3p/min is not too bad for the convenience. They still have TV rooms around here, in addition to the bed side TVs.
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#59 |
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Forum Member
Join Date: Apr 2004
Posts: 506
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10p per min outgoing.
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#60 |
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Banned User
Join Date: Oct 2003
Location: Back where I belong.
Posts: 12,574
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That's a bit much.
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