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18866 increase connection charge.


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Old 25-05-2006, 23:44
dawson
 
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Originally Posted by madasahat
i work for a independant pabx instlation and maintanance company and i know who i would rather report a problem to i will give you a example last week i reported a dead isdn 30 crct to one of these so called providers and asked for a divert i was advised that they couldnt set a divert cant i do it on the pabx !!!!! a little dificult as the lines are dead??? also for amount of conplaints about disconections and call drop they are far worse than bt
You'd have thought that someone with your experience would realise that you access these low cost carriers via an access code
They have no responsibilty for the telephone hardware - all they do is route the call via a lower cost route.

In the unlikely event that you cannot connect using the low cost carrier, dial again without the access code and you will connect using your normal line provider (e.g. BT)

Personally I have never experienced any difficulties connecting and have never suffered a dropped call/disconnection whilst using these low cost carriers (calls to mobiles excepted, but that is probably the fault of the mobile network rather than the low cost carrier)
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Old 26-05-2006, 13:08
madasahat
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Join Date: Dec 2004
Posts: 25
Originally Posted by dawson
You'd have thought that someone with your experience would realise that you access these low cost carriers via an access code
They have no responsibilty for the telephone hardware - all they do is route the call via a lower cost route.

In the unlikely event that you cannot connect using the low cost carrier, dial again without the access code and you will connect using your normal line provider (e.g. BT)

Personally I have never experienced any difficulties connecting and have never suffered a dropped call/disconnection whilst using these low cost carriers (calls to mobiles excepted, but that is probably the fault of the mobile network rather than the low cost carrier)
no you dont allways accsess with a coade or cps alot of carriers take over the lines and calls and it is there responsabilaty
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Old 26-05-2006, 13:50
dawson
 
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This thread is about 18866 which you need to dial an access code for.
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Old 28-05-2006, 00:33
BexTech
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Originally Posted by madasahat
no you dont allways accsess with a coade or cps alot of carriers take over the lines and calls and it is there responsabilaty
Yes, but it is not recommended that people take WLR, they should only take CPS and indirect access.
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