ORANGE: can you make free calls?

Andi Gasking · 17-05-2006, 20:32

Hi there. If you live in and around Dover/Deal, and have no credit, try to make calls.....I can make free calls! Loads of people that I know can also make free calls!!?

Something is seriously wrong at Orange.. apparently it's been like this for days! Network difficulties.... Network busy.

BUT FREE CALLS!!!!

TRY IT!

Andi Gasking · 18-05-2006, 20:33

Okay, I've just been informed this is a national fault.. All customers.. try and make a chargeable call.

I guarantee you will not be charged.

ilovekrys · 18-05-2006, 20:45

till they catch up and you lose all your money on calls you already made

Salt · 18-05-2006, 20:47

Just whacked an old Orange sim in an old phone and can confirm THIS DOESNT WORK!

Salt

tony le mesmer · 18-05-2006, 20:52

Doesn't work for me I'm afraid, I'm on Just Talk and don't have any credit. i just get a recorder message telling me I have no credit.

Andi Gasking · 18-05-2006, 22:35

They cannot charge us for this. It's a mistake on their part.

ilovekrys · 18-05-2006, 22:54

i think its in their t&c that they can do it will its like it with tesco fresh and mobile world that they dont have to charge you as soon as you make the call but i could be wrong

Garyo2 · 19-05-2006, 01:15

I can also see them charging you for it, no such thing as a free lunch. Espically if the French are paying.

Though if you have no credit on your phone, maybe you will, maybe you wont. Suppose it depends on if the network plays catch up when the calls download from the HLR.

James Clayton · 19-05-2006, 05:22

Exactly it's just like when you make calls from abroad, they can take a few days to be billed, but you will be. You make the calls you pay, regardless of how quickly the system is updated,

Andi Gasking · 19-05-2006, 18:28

Well, this is my point. Their billing system is completely borked. I called them yesterday and they even comfirmed this. The only thing is, they cannot restrict calls entirely, without affecting paying customers, and to restrict creditless customers would take them too much time and money.

I am told the system will be back up and running by the 22nd. The advisor also told me to take advantage of this, to quote her 'you'd be silly not to'.

17-05-2006, 20:32	#1
Andi Gasking Forum Member Join Date: Aug 2002 Posts: 1,636	ORANGE: can you make free calls? Hi there. If you live in and around Dover/Deal, and have no credit, try to make calls.....I can make free calls! Loads of people that I know can also make free calls!!? Something is seriously wrong at Orange.. apparently it's been like this for days! Network difficulties.... Network busy. BUT FREE CALLS!!!! TRY IT!

18-05-2006, 20:33	#2
Andi Gasking Forum Member Join Date: Aug 2002 Posts: 1,636	Okay, I've just been informed this is a national fault.. All customers.. try and make a chargeable call. I guarantee you will not be charged.

18-05-2006, 20:45	#3
ilovekrys Forum Member Join Date: Sep 2005 Posts: 1,601	till they catch up and you lose all your money on calls you already made

18-05-2006, 20:47	#4
Salt Forum Member Join Date: Dec 2004 Posts: 2,460	Just whacked an old Orange sim in an old phone and can confirm THIS DOESNT WORK! Salt

18-05-2006, 20:52	#5
tony le mesmer Forum Member Join Date: Jan 2006 Posts: 802	Doesn't work for me I'm afraid, I'm on Just Talk and don't have any credit. i just get a recorder message telling me I have no credit.

18-05-2006, 22:35	#6
Andi Gasking Forum Member Join Date: Aug 2002 Posts: 1,636	They cannot charge us for this. It's a mistake on their part.

18-05-2006, 22:54	#7
ilovekrys Forum Member Join Date: Sep 2005 Posts: 1,601	i think its in their t&c that they can do it will its like it with tesco fresh and mobile world that they dont have to charge you as soon as you make the call but i could be wrong

19-05-2006, 01:15	#8
Garyo2 Forum Member Join Date: Oct 2005 Location: UK Posts: 566	I can also see them charging you for it, no such thing as a free lunch. Espically if the French are paying. Though if you have no credit on your phone, maybe you will, maybe you wont. Suppose it depends on if the network plays catch up when the calls download from the HLR.

19-05-2006, 05:22	#9
James Clayton Banned User Join Date: Dec 2003 Posts: 799	Exactly it's just like when you make calls from abroad, they can take a few days to be billed, but you will be. You make the calls you pay, regardless of how quickly the system is updated,

19-05-2006, 18:28	#10
Andi Gasking Forum Member Join Date: Aug 2002 Posts: 1,636	Well, this is my point. Their billing system is completely borked. I called them yesterday and they even comfirmed this. The only thing is, they cannot restrict calls entirely, without affecting paying customers, and to restrict creditless customers would take them too much time and money. I am told the system will be back up and running by the 22nd. The advisor also told me to take advantage of this, to quote her 'you'd be silly not to'.

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ORANGE: can you make free calls?